Hotel Chandler

Overall, the hotel was very comfortable and conveniently located. However, the internet connection was horrible with download speed consistently around 200kbps. If internet access is important for you as it was for me, I wouldn’t recommend this place but if not, it’s a good place to stay.

Two friends and I stayed here in early December. We booked a room for 3 nights with 2 double beds, the web site stating that the room held a maximum of 4 people. When we arrived at the hotel, we were forced into taking a suite, because 3 people in a room would be «too noisy»! We are women in our late 50’s. I suspect that they wanted our room and also wanted to sell a suite for $ 100 more per night. Saturday we would have to take an additional room for an extra $ 300 + dollars also. The fact that someone in our party had stayed at this hotel 4 times in the past few years didn’t seem to matter. They were totally unyielding and unreasonable. Serivce had deteriorated as well, ordered ice never arrived, etc.
However, the concierge in the front lobby was wonderfully helpful. Although based on customer service issue above, would not stay here again or recommend.

I stayed here for two nights while visiting New York around Christmas time. This place is absolutely amazing. The staff is extremely courteous and knowledgeable and they made our trip stress free and relaxing.
The rooms are a bit on the small side, though most hotel rooms in NYC are. What impressed me was the cleanliness which, in my opinion, is the most important factor thing while choosing a hotel. The staff was very attentive and our room was cleaned thoroughly when we were out.
The location is great as well. Walking distance to many sight-​seeing attractions. This place is a beautiful hidden gem and for the price compared to many other hotels, this is your best bet. I will definitely be back next time I’m in New York.

I can get past the small rooms, the minibar that wasn’t working and even the mistake on my bill at checkout. But mold on the shower walls? Nope. Gross. But bed is comfortable and location isn’t bad.

A must stay. This hotel pays noticeably special attention to guest satisfaction. Cozy good looking rooms, HUGE showers, and one of the most comfortable lobby common rooms I’ve ever seen.

Hotel Chandler is very conveniently located just south of Grand Central. We stayed here thanksgiving weekend for one night in one of their basic queen rooms, which was naturally very small.
Excellent customer service– we called down for ice and received it very quickly, as well as a call to make sure that we received it. Additional calls to make sure we had everything we needed and that checkin went smoothly.
Super cozy lobby with a room for tv watching or reading and another room with tables for eating. The room was comfortable but the bathrooms! I want to live in that shower. Perfect for singing. But really, I took more showers than I needed to.
I was a little worried about how noisy it was when we first checked into our rooms but I think it just happened to be when the staff was cleaning rooms around ours. Noise was not a problem for the rest of our stay.
All in all, comfortable, convenient, clean, classy. We got a pretty good deal though– I don’t think I’d pay the regular price to stay here when there are so many hotel options around the city but we had a very nice stay and would recommend this hotel others!

Awesome hotel — nice rooms — great beds and pillows — comfortable — quiet — great location — incredibly helpful staff — awesome service and they could not do enough for you. The hotel bar closed a bit early but… a definite must visit…

Perfectly located, seamless service and a quiet, elegant room. Could not ask for more!

The best hotel I’ve ever stayed in!
Obviously, the rooms are quite cozy as expected for NYC, but you won’t stay in there much since there is so much to do. They’re clean and stocked with Molten Brown toiletries.
I can’t rave enough about the service. Everyone was super nice and helpful. They answered any questions I had about subways, to where to hang, to what to drink. I’ve had a few nice daily conversations with the staff.
The hotel is centrally located in Manhattan. I had no problems getting to uptown or downtown from the subway or hailing a taxi. There are quite a few restaurants and bodegas to grab snacks. Also, free wifi that was decent!
I would definitely stay here again for future visits.

First time in NYC in almost 30 years.
Staff is very nice and friendly and they always greed me coming and going. Very clean rooms. The room was really nice and comfortable. The shower is fantastic. I will stay at Hotel Chandler each trip I make to NYC.
Next trip I will be having a drink or 2 at the bar as well. No time this trip…

My stay at Hotel Chandler was great. The staff is super friendly and helpful, my room had everything I needed, and the location was convenient.

Great little boutique hotel. As some of the other reviews suggested, the rooms are cozy, but very well appointed and clean. Bathrooms were updated and modern and amenities were fabulous. Free coffee and tea in the lobby and a quaint lounge/​library area. The staff were very accommodating and friendly. Only issue we had was with the AC in our room. It took a bit of time to get the technician to actually come to our room and fix.
Location was great. Would recommend checking this place out if you were looking for a unique, non-​chain stay.

This is a lovely small luxury hotel. A great place for business travelers or weekend visitors who want touches of a high-​end experience (Frette robes, Molton Brown shower products) without the bustle of Midtown or snob factor of Meatpacking district. The rooms are well appointed and comfortable. Room service is a bit pricey, but the meal is well worth the price (had the Chicken Club). There is a lovely and cozy bar to the right of the lobby area that has a wide range of craft cocktails, wines and craft beers. Perfect place for a night cap. I will definitely return again!

Had a great stay at HC. Fuss-​free, charming hotel with friendly attentive staff. Rooms are small, but well appointed. If you travel with a truckload of toiletries you will struggle for surface/​storage space in the bathroom!
Nice touches include Molton Brown toiletries in the bathrooms and tea/​coffee in reception area.

L’Hotel Chandler est un charmant petit hotel de luxe idéalement situé dans Midtown East, bien au centre de Manhattan sans être trop proche de la folie de Times Square.
On est accueilli en français, ce qui est toujours très plaisant. Récemment rénové, l’hotel a su garder la décoration d’origine de 1905 tout en se modernisant pour répondre aux nouvelles attentes du 21ème siècle. C’est un véritable voyage dans le temps.
J’avais réservé une chambre avec lit Queen Size, espérant que la chambre serait grande mais là encore, on retrouve les dimensions de 1905 avec un lit qui occupe toute la chambre, en laissant la place pour 2 sièges et un bureau.
La chambre est donc très belle mais bien trop petite par rapport au prix, ce qui justifie les 3 étoiles.
La salle de bain est très petite mais fonctionnelle avec une douche italienne. On appreciera les produits Molton Brown, gage de luxe.
Un très bon point réside dans la présence du restaurant Juni au sein de l’hotel (avec room service selon l’envie) qui a une excellente réputation à New York (cuisine américaine avec inspiration française)
On apprécierait un programme de fidélité pour la clientèle qui réserve en direct.
En dehors de la taille de la chambre, vous né serez pas déçus par cet hotel. En toute honnêteté, je né reviendrai que si mes hotels préférés sont déjà tous bookés.

I recently stayed here between march 5 to 9^th with my boyfriend. The room is fairly small but I guess that’s the norm for New York hotel rooms. Although it was small it was very clean and the ac/​heater unit in the room is not loud at all I’ve read in other reviews that it was loud and it wasn’t. Anyways I was so impressed with there costumer service, everyday we were greeted with smiles and given great advice on were to eat and drink. When I go back to new York I will definitely stay here again!

Great shower and comfy room. Will be back when i come to NY.

My experience here was awesome! The room (Executive Suite) was beautiful and the customer service was impeccable. From the minute you walk in til the time you check out. The only reason I am taking off s star is because of the car garage that they do business with. The hotel provides you with valet parking for $ 40/​day. While checking out the gentleman called the car garage to tell them to bring the car around to the hotel. He spent over 5 mins trying to reach someone… he finally got someone and they told him it will take 15 – 20 mins. Though I felt like that was a long wait I tried to remain patient and take into consideration that this is NYC and there is a lot of traffic.
… 20 mins later no one comes to us to provide an update. I walk out of the waiting area and another young man who knew I’ve been waiting for a while decided to take initiative and ask the man at the front desk for an update. He told me that I have to wait another 20 mins!!! You have got to be kidding me!!! At this point we are checked out, I’m tired, and all I want to do is go home. Now 45 mins later I still don’t have my car.
… So guess what happens next? We ended up picking up our car at the garage. Valet service huh ?? I might as well had taken $ 40 and ripped it into pieces and threw it in the water.
Advice to Hotel Chandler: drop this garage company and find a more reliable one. It’s not good for YOUR business.
Will I be back again? Yes… Will I use your valet service again? Not even if it was free.

I really enjoyed my stay at this small but cute boutique hotel. The staff were really friendly and the rooms offered everything we needed.
The rooms are small but pretty much NY standard. The bed was comfortable, the décor was cute and the free coffee/​tea in the lobby was definitely welcome after walking around during the winter snow storm.

This is a great boutique hotel. I travel to NY for business 4+ times a year and my wife found this hotel on-​line. This will be my new «go to». It is centrally located on 31^st so easy to get to midtown and downtown. Close enough to catch a cab to great restaurants in Chelsea, Tribecca or Soho.
The hotel was recently renovated so everything is clean and new. The rooms are typical NY size, but feel roomy. The bed was very comfortable. No Views!
The staff could not have been more accommodating. Weekend rates were very competitive — look into the rates for a suite.

My sister and I stayed at Hotel Chandler for a couple nights during our recent trip to NYC. I randomly found the hotel on
and was happy with the find. Good location. Friendly staff. Updated rooms. Nice public area space, with plenty of lounge seating. Our room was clean and decently sized. Although, we originally had reserved a Queen room, but were upgraded to a «larger» King room. It does make me wonder what our original room looked like. Our experience may not have been as good in a smaller room. But for two of us, it was just the right size.
I wouldn’t mind staying here again, although with last minute hotel price drops, I would probably have preferred staying elsewhere (i.e. Waldorf-​Astoria) for a couple bucks more. But there’s definitely an appeal to being in a boutique hotel.