Holiday Inn Express New York City-Wall Street

The hotel was located near south seaport and chinatown. There was only 4 rooms in each floor. The room was clean but very small with a tiny closet. We requested a quiet room and received room 2702 which was right next to the elevator. The room was very noisy due to air ventilation system for hotel was right next to our room. There was a burnt smell coming from the heating system so we had to turn off the heat. It appears that very old building was converted to the hotel. The elevator was very slow. The room itself was renovated and breakfast was decent. However, we couldn’t sleep at all due to a noise and without heat it was cold. Better off finding another hotel to stay.

The best holiday inn I have ever visited! I’m a native New Yorker, but my family is visiting from Germany and I have visited them twice at this hotel. The people here are extremely kind, helpful and accommodating. I saw a big group of my family members and the lady at the front was able to accommodate our party, so that we may feel comfortable. She also let me use her phone charger when my phone was dying. A very nice hotel to stay at!

This is not a luxurious place to stay. But if you are looking for a clean, comfortable hotel stay that won’t break the bank, this place is perfectly adequate. Yes, the rooms are small, but it’s what you would expect for NYC.
The staff at the desk are friendly. They have a very small gym with very limited weights and machines. The Wall Street subway station is within a few minutes walk.
Also, as with all Express hotels, they offer free wifi and a nice daily breakfast with hot (biscuits & gravy, eggs, sausage, cinnamon rolls) and cold items (bagels, cereal, yogurt), all included with your room rate.

The evening hotel desk staff was fast, courteous, and professional. The two young men processed my reservation and got me and my family checked in quickly. A welcome experience after a long day of fun in the city.

I stayed here three nights in April 2015. I was in town seeing friends and attending the Tribeca Film Fest.
Location: Perfect location for downtown sites. It is a 5 minute walk to the Metro on the 2 and 3 line, 10 minute walk to Battery Park and a 15 minute easy walk to the ⁹⁄₁₁ Memorial area. I never had to wait more than a few seconds for a passing taxi.
Room: The room was small but decent for NYC standards. The bed was very comfortable and I had zero issues with street noise. The bathroom & closet were snug but suitable for my needs.
Service: The staff was friendly and helpful. I was able to store my backpack upon check out. This was very helpful as I had a little more time to explore the city unencumbered.
Value: I feel I definitely got my money’s worth. I made my reservations last minute and went for a
deal. But I am happy to report that I saved money and had a decent stay.

If you’re ok with cruise ship sized rooms and claustrophobic hallways then this is an ok place for you. My husband and I reserved a mini suite and it was barely more than a bed and a tiny sleeper sofa. You can do better in chelsea/​lower msg area or downtown brooklyn.
We moved to another hotel after one elevator was broken two days in a row.
The breakfast is decent.

Nice hotel with very friendly staff who are extremely helpful. Specially like the sweet lady chef who prepares the awesome complimentary breakfast buffet :)

Great hotel in such a great location in the financial district. Yes the room and the bathroom were very small but we were fine with it… It was cozy!!! The room still had everything we needed. The staff was really helpful too. When we arrived we were extremely tired and irritated by the terrible shuttle service we hired. We asked for a early check in, and the desk clerk went out of her way to make sure we got checked in and that we were pleased with the room. Breakfast in the morning was a great plus too! They even had gluten free muffins and bagels and that made me feel so happy!!! Wifi is a bit spotty but shoot… your in New York City!

Great little hotel around Wall Street!
I don’t know how I got a great deal (but book on their site, you get complimentary breakfast included). My room was a non-​refundable room for only $ 126! Yes I know! WEIRD, the week before xmas, unfortunately my friend booked a trendy hip room for us on the upper east side and I was not able to cancel this reservation. They tried to accommodate me by letting me switch to whatever date, but every other date was twice the price! So I couldn’t get any other date and my BF and I decided have 2 rooms at different hotels in NYC for the day. We felt like ballers.
We weren’t able to check in early and got our room around 3pm. The room was cold and hard to turn up the heat to make it warm. Rooms were small, but that’s expected for NYC. Shower was hot and nice. Room was very clean. I was able to nap in the hotel for a couple hours. Room was clean. The check in service was friendly. Honestly it was a good stay for about 4 hours for us.
We used this place for parking! Parking was cheaper than our luxurious hotel at the Renaissance 57. It’s $ 30 for overnight with hotel validation for an SUV! Score! Also free wifi and complimentary breakfast for a great deal! Book early!

Over $ 300/​night may not be unusual in downtown Manhattan, but having the keys to someone else’s room given to you by front desk surely is!
The ladies that run the breakfast here are awesome I must say though — they’re happy, talkative, and attentive and are by far the best thing about this place.

So I stayed here a few months back when my boyfriend and I was visiting NYC for my first time. First of all we went around March the prices were cheap compared to other places we looked at for the area. The staff was very nice and accommodated our every need. Secondly, it’s close to alot of tourist attractions that you can walk to within in 10 to 15 mins for instance Brooklyn Bridge, World Trade Center and the New York Stock Exchange. There’s also the #2 train that takes you to the center of Times Square. There are cheap local dinners. Anyone looking to stay on a budget and have a good time in NYC should check this out.

I am never staying in this hotel or another Holiday Inn again,
so i had to stay here during Sandy… being in wallstreet when the huricanne hit i checked into the first hotel i could find to get shelter thinking of spending the night and checking out the next day once the storm passed…
i was charged the exceptionally high rate of $ 400, which i was okay with because of lack of options… everything seemed fine for about 4 hours, when we were notified by the staff that the power might be shut off, and rightly enough 30min later it did go off… spent the night in a dark room, with no heat, no running water, and then cell reception went down, and it was pitch dark…
next day lower manhatten was a ghost town, there was no information, not much cars, people wandering the streets, surveying the damage, some cop cars… but virtually it looked deserted, nothing was open, except a few shops here and there. we had no information, no cell, no power, the only info we had was a radio in the lobby, The staff was trying to be as helpful as possible and we were not evacuated, and said they are not asking any of the guests to leave and they are not accepting any incoming new guests. but they couldn’t transfer any of the guests to the other hotels because they couldn’t reach any of their affiliate hotels and have no info…
accordingly to stay there another night since there was no way out of lower Manhattan/​wallstreet in hopes of perhaps getting power and things getting to normal be it by subway or cabs (of course that wasn’t the case as they were out of power till the following weekend)… when asked about the 2^nd night they mentioned that they will charge the discounted rate of $ 169, which i argued on what basis are they charging a discounted rate of a fully functioning hotel, if their regular rate when booking is b/​w 169 to 220 (i did my research after), and the front desk person said that management would decide on the rate later… and me not wanting to add more tension and stress to an already stressful situation opted to fight my battle later, afterall that front desk person had been stuck and in the same boat… and then i took my stuff checked out the tuesday morning and after about an hour and half found a cab willing to take me to my friends place in queens.
the following week i checked my credit card to discover i was charged the full rate amount, $ 399 and $ 169, so i called to discuss, and got the same front desk person who was polite but utterly unhelpful and actually ridiculous citing things as «sandy» as an excuse for lack of service but still charging the full rate and also, «we didn’t ask guests to leave», you «had a choice to leave» i know its her trying to do her job, but i think it is a SHAME and DISGRACEFUL for HOLLIDAY INN, or the MANAGEMENT of that hotel, to TAKE ADVANTAGE of stranded guests and charge them THEIR FULL REGULAR rate for a room without ANY SERVICE, HEATING, RUNNING WATER, and then have the AUDACITY to say they didn’t ask you to leave, when they themselves couldn’t help international guests coming there on vacation to NY to go to any other hotel…
STAY ELSEWHERE, somewhere where your business is better appreciated…

I stayed here for the first time a week ago when I was in New York for work. The room overall is small, and there is no real closet space to speak of, but if you are traveling lite then this isn’t a problem. I didn’t get a chance to check out the gym.
The Good:
Wi-​fi is free. The chocolate mints left in the room are a nice and welcome surprise. The continental breakfast is above average. Each morning they offered cereal, muffins, eggs, bacon, coffee, milk and orange juice. It’s a lot better than other continental breakfasts. Be sure to check it out if you get a chance. The hotel is conveniently located if you need to be near Wall or Water Streets.

At first, we were warmly welcomed by this big guy who was probably the manager. He was sweet and nice. The next day however, he barked at me for taking the complimentary cookies which I thought was odd since they are complimentary. I think he should seriously take some courses in customer service because he was extremely rude. And then he stared me down and glared at me everytime I came down, which made me feel really uncomfortable staying there. There were other nice employees like the one who takes care of the breakfast and cleans up.
Overall, I wouldn’t stay here again because of the rude manager and the walls are VERY THIN. So you can here other ppl’s convos easily. There’s free wifi too!

You get what you pay for: a pint-​sized, clean room. In a city fraught with insect– and bodily fluid-​filled hotel rooms, this place feels safer because of its small size. I mean, come on, there is only about 90 sq/​ft of space for bugs, urine, feces, blood, or semen to be lurking.

I was very impressed by this hotel. It is not luxurious, but it is clean and well-​maintained.
Checking in was a breeze, and the staff were very courteous and welcoming. The room was unsurprisingly tiny. It was pretty interesting because there were only four rooms per floor! We felt very special. :) There isn’t much space for foot traffic in the room, and the bathroom is cramped, but it’s clean and up-​to-​date, which makes the space issue much more palatable. One of the double beds was up against the heater, so sleeping on that side of the bed wasn’t super convenient for the person who did (I didn’t! Muahaha.). The sheets were pretty comfy, as was the bed itself.
Check-​out was similarly easy, and before checking out, a friend and I hit up the free breakfast. There were some hot items, and although it was crowded, there was a nice array. Where you stay totally depends on budget, and it’s nice to spring for extra space, but this Holiday Inn Express was a surprisingly good choice!

Well, the room is clean and free of bed bugs. I travel a lot and am quite paranoid about such things so I do a pretty extensive search of the room, the beds, the closet, even strip off the sheets to look for any potential traces or other nasties. So, it could be worse.
However, the rooms are super tiny, I am pretty sure I booked a king room and they gave me 2 doubles, but I am not going to argue and the windows are so paper thin you can hear every little conversation going on downstairs even when you are on the 13^th floor… Yeah. I am on the 13^th floor.
Combine that with the fact that apparently city construction workers can work all through the night on a construction project right below my room and this makes for a killer of a night. Literally, I am about to kill someone if I can’t get a decent nights sleep tonight. I am on my way to buy some ear plugs now hoping that will help. I asked to be moved to a different room further from the construction hoping it would help, and since they only have 2 rooms left, they won’t move me. I might be looking for other hotels tomorrow.
Tried to save 50 bucks a night here instead of staying a the Marriott right down the way… bad idea. I have learned my lesson.

Service here is horrible. The general manager is a robot. After they overbilled me, lied to me, and botched my reservation, I realized this place is not about service. I realize you get what you pay for here (Although $ 217/​nt to stay downtown in a 3-​star isn’t exactly a bargain) but I’d at least like my credit card to be billed correctly (or not, when appropriate).
The hotel is respectable; typical boring corporate hotel for people like myself who are cheap but also don’t want to sleep with roaches. The hotel itself would be fine, so I gave it 2 stars instead of 1, but I’m at the point where I’d like to have someone who cares and who is willing to help me with my problem rather than blame my booking agent and say their hands are tied (when booking agent says it’s the other way around). So, 1-​star for service, 3-​stars for the average, corporate feel of the hotel, 2 stars average.
I eventually got my money refunded when the hotel charged me even after I cancelled my reservation, but it required weeks of haggling with my credit card company and providing emails. Again, the GM was absolutely horrible. It’s the only time I actually wanted to spitefully call someone after getting a refund and laugh to them about how I won. That bad.

I didn’t expect much from this hotel considering the $ 99 I paid for a king room, but I was pleasantly surprised.
I spent almost a year living in the financial district and know the ins and outs of the neighborhood. Don’t let the surroundings of the hotel fool you. Head east down to the seaport and check out the view of the Brooklyn Bridge while drinking coffee from Jack’s on Front Street. Or walk right out the hotel and follow the winding streets through the heart of the historic area of Fidi.
The hotel is in such a convenient location. Two blocks from the 2,3,A, C, 4,5– you can literally go anywhere in Manhattan on these lines. It’s also steps from the path.
The room is what you would expect from a Holiday Inn. It’s pretty new, so there is a modern feel, but without the amenities of Andaz or the W. There’s basically no lobby or common areas, but who needs all that when you are in New York? Don’t stay here to impress your girlfriend, but if you need a clean, safe place to stay while in the city then spend your $ 99 wisely and stay here.
Definitely join their priority club prior to check in. We received an upgraded room, late checkout, and some bottled water for no extra charge. Worth it!

Everytime I’ve visited NYC, I’ve always hated it because I feel like everyone was out to get my money. Kinda like when I go to Vegas, etc.
This hotel was alright. I got the room through priceline. I would give it higher stars, but the rooms are super tiny here. There was only enough room for a king size bed, and that’s about it.
The free breakfast is awesome. It’s kind of a nice way to start your day here.
My view of NYC started to turn around after the good experience when I was getting my checked bags. I wanted to tip the guy helping me with my bags, but he refused because it turns out he was the manager.
How cool was that?