I made a call to the Helmut Lang store on Washington Street in Manhattan yesterday. I was looking for a specific item I couldn’t find online. A most helpful salesperson named Veronica helped locate the item and had it shipped out to me the same day. It’s hard to find that level of service. Thanks Veronica!
Kristen C.
Tu valoración: 4 Manhattan, NY
The store is small and the selection limited(they don’t carry the whole line); however, the sales associates don’t hover and it’s nice if you just want to peak in and see what’s new. Love that this location exists and I don’t have to go all the way downtown to shop at my favorite brand.
Elizabeth P.
Tu valoración: 5 Manhattan, NY
I love going into this store. The staff members here are so extremely kind, and always pay attention to you in a way that isn’t obnoxious or overbearing. Being that it is one of my favorite brands, my boyfriend went here last year for my birthday and they helped him for an hour, asking about my style and picking out 3 awesome things within his budget. A few weeks later I had to exchange something for size and I went back with him. They remembered him right away, the entire story of us and my birthday, asked if they had gotten my style right, and were so sweet and helpful with the exchange. I wanted to stay and hang out with them! This is how going into a nice store should feel. Not about how much money they anticipate you will spend, but leaving with the perfect piece and a good taste in your mouth about the brand and people that work for it.