Green Gourmet

I ordered an omelette here from seamless. I received the wrong omelette so I walked over with my receipt to get my correct order. The guy working at the deli told me it wasn’t his problem that I received the wrong order. I asked him to please make me a new omelette and he started shouting at me. The manager came over to tell him he had to make a new one. He told me it would be a while because he had a rush (I was the only person in the deli). I ended up walking out with no food because he kept yelling at me.

Getting the cooks attention is an art form and he always looks mad. Sandwiches kind of suck, they are thin (lacking the actual meat & cheese), and not even cut all the way. One way to appeal to the mass amount of customers that come from the surrounding hospitals is to provide great food and great customer service in the 5 minutes that we are in there.

Green Gourmet is what every neighborhood deli aspires to be. It is clean, the fresh food is excellent and the help couldn’t be nicer. Deluvery is fast and efficient. Their selection of groceries and fresh veggies is also excellent. There are other deli’s closer to home, but we go the extra block or two just to shop here.

Great clean bodega with groceries, a deli, lots of prepackaged salads, sides and dinners, gourmet selections, paninis and a large selection of tarts, sweets and baked goods.
I’ve had several prepackaged items for quick dinners — pretty good, and their paninis are also very good. The deserts — yesterday the walnut chocolate treat, delicious.
Recommend for picking up a quick bite.

I once called to order for delivery and they said they weren’t making delivers at the moment and before I could ask another question the person on the other line hung up on me. I ordered a cheese burger last night that came basically raw after I waited about 40 min for it. When I called back they said that they would bring another burger and I wouldn’t have to pay for it IF the delivery guy decides that the burger was bad enough not to eat. By the time the new burger was delivered I was about to end my shift at work and I wasn’t even able to eat it nor did I want to since now it was overcooked. Overall I’m disappointed in this place because thought it was really nice at first but not anymore more.

Have been ordering sandwiches from here for a couple months and while those are hit or miss in terms of being great, they’re usually good.
Tonight went with the create your own salad, which starts at $ 4 then depending on what and how much you add the price increases.
I added a lot of stuff. Price wasn’t too bad after tax and tip. They were generous with the dressing choice, the bowl was packed with stuff and a very good job was done. In fact this order exceeded my expectations.
Occasionally the delivery time will be on the long side, above the given estimate. But the food is consistently good enough and sometimes a lot better than that.

I placed a pick-​up order at 10:20 a.m. via GrubHub. I received an email saying it would be ready between 10:45 and 10:55. I got to the store at exactly 10:45 and they hadn’t even started making my food. About 5 or 6 people walked in, ordered food and got theirs before me although I had placed my order A HALF HOUR AGO. The cook finally started preparing my breakfast at 10:55 and when I asked the woman behind the counter why it was taking him so long she just kept saying, «I don’t know.» There was no effort on her part to tell him to speed it up, just a weak apology. She told the manager what was going on, he never addressed the issue either. I called GrubHub and told them what happened. They made the deli take 30% off my order because of their screw-​up.
This is not the first time I’ve had problems with this place. A few weeks ago I ordered a breakfast special with home fries and they gave me hash browns. Didn’t notice their error until I got home. When I called and told them they got my order wrong, they told me they ran out of home fries and gave me the hash browns instead. What they should’ve done was CALL ME to ask what I wanted instead.
Serious lack of customer service and they just don’t care about fixing problems when they occur.

I have not been here since last review and decided to go because I was desperate for baby food and half the selection was expired and boxes were so old looks like it’s been sitting for years… Needless to say I walked out without any food. Good thing Duane Reade was only a block away with brand new baby food.

They are less expensive on just about everything not meat here — juice, olives, sashimi — Ok cheese a bit more expensive than west side market, but that’s a subway ride away. Checkers and owner very cordial. Honestly, why pay $ 1 more for similar items elsewhere? Including food emporium, gristedes, fairway (except for meat @ fairway — just go to Schaller & weber or otomanellis if you want meat). Plus 24×7×365.

Terrible customer service. Ask the guy a question and he just says I dunno man. Grow up.

I went in about two months ago and stood there for about 5 minutes, before I decided to leave. They guys behind the counter 100% saw me. I was standing there looking at them, just waiting. After walking by today, I decided to give them another shot. They are conveniently located near my hospital. I walked in and just simply asked if they were still serving breakfast because the sign was unclear. The guy said «are you kidding me, it’s almost 4 o’clock.» All While being very rude and looking at me like I was an idiot. Wish i would have read the other reviews first about people being disrespected before going in. Definitely go somewhere else. Plenty of places to get food on the UES. Will recommend others not to go.

Green Gourmet is an extremely convenient bodega on my block.
If I’m feeling too lazy to go to Food Emporium a few blocks away and only need one or two quick things, I come here.
In the front, there’s a hot bar, breakfast options, sandwich options, sushi, ramen, a full service deli with Boars Head meats, and pretty much all snacks you could think of.
In the back is an organic and very expensive grocery store with all the staples you could want/​need except meat or fish.
Be advised that they are organic products so the prices are higher than you would expect.
I love having the Green Gourmet on my block for its convenience and friendly staff, however, I would never do all of my grocery shopping here because of high prices and lack of interest in organic/​gourmet groceries.

After coming here many times during lunch, I’m going to stop coming. I ordered a chicken sandwich on roll, which they say on their menu is $ 6.00, and when they rang me up, it was $ 7.08. I asked why I was charged this, and they said the sandwich is really $ 6.50 + tax. I said, it should be $ 6.00 + tax because that is what it says on your billboard. If it’s really another price, you need to change it up there. I’m about the principle, not necessarily the price. Don’t advertise one thing and charge more and pretend I’m not going to notice. I don’t like deceptive practices, I’m sure many people just swipe their credit card and don’t care. Then, when I get back to my desk to eat my sandwich, there is hardly any meat. UGH, I’m going to walk the other way and a few extra blocks to go to Lenny’s, rather than come to this place. I am NOT COMING BACK HERE.

Excellent neighborhood green grocer with such varied offerings as high quality sushi, pan inis, kale salad, custom made gourmet sandwiches, three types of cheesecake, chocolate cakes, carrot cake (all fresh baked) along with a healthy selection of essential and cheap, fresh fruit and veggies. Would never guess it from the outside. Pleasantly surprised. Oh, almost forgot the fantastic coffee!

This place should be shut down! I ordered twice and never got my food and said they would refund me and did but then took the money back out! This place is horrible and do not order from here or support their horrible service!

So I ordered their Mozzarella Sandwich which was suppose to have fresh basil in it. When I got the sandwich there was no basil in it. So I called back to notify that my sandwich was missing basil.
Store clerk asked and told me they are out of stock from basil that’s why they didn’t put it. I asked him to charge me the difference for the basil, because I got charged full price for the initial sandwich which was supposed to have Basil in it. Store clerk told me «We still charge full price for sandwich OK?» I told him afterwards that I did not agree. He said «Come on man I’m busy» and hanged up the phone on me.
This kind of service is unacceptable. Not only I paid for an ingredient which I did not get, I got a rude store clerk (won’t post his name) that hangs up on customers.
Green Gourmet you are only hurting your business by being so unprofessional.

most terrible place with the most disgusting food!!! the staff are the rudest people with zero customer service.
their meat is very low quality and not fresh.
the upper east haS many GREAT food options — do not choose this option!

After 3 strikes and 1 month-​long boycott, our company decided to give this deli one more chance at getting our lunch order correct. Without hesitation, the manager was rude and offensive, they forgot something in our order and even told us that «they don’t care» about fixing their mistakes because «hundreds of people give them money everyday». They have been nothing but rude and careless with their business and quality of service. If you reach them via the telephone, be prepared to be put on hold 85 times with something missing from your order. There are plenty of other delicious delis/​restaurants/​cafes in the same area that are happy to treat their customers kindly.

Pros:
— cheapest Christmas trees in the UES — $ 39÷49÷59 for small/​medium/​large
— underrated breakfast sandwiches at the hot bar
— decent craft beer selection
— delicious pastries
Cons:
— expensive
— probably not up to health code — cute black kitten is always roaming the store (near where food is prepared)
— primarily sells only organic staples — wouldn’t go there to buy cereal or tortillas

Great little spot for when you don’t have a lot of time and need a few items to tide you over until you can do some real shopping. Has a selection of kombucha and organic foods, brown rice sushi options and natural care products.
There is often a line when I stop in after work and I’ll be up at the counter to pay long before my arms get tired of carrying the bundle of what I’ve accrued. The people who work here are efficient and fast.