Gothic Cabinet Craft

My husband and I bought multiple pieces of furniture at Gothic Cabinet Craft on the Upper East Side, Second Avenue between 85−86^th Streets. This includes custom made pieces; a linen cabinet, a desk/​stereo cabinet with a sliding printer tray, and a large armoire specially made with under cabinet space. This furniture actually fits well and has enhanced our NYC apartment. There isn’t anything they can not make (including matching existing furniture), definitely well worth the investment. We also bought a beautiful dining room table with an extension leaf that is stored under the tabletop. We find all our furniture purchases are of great quality and never have we regretted anything we purchased.

I purchased a custom made murphy bed from gothic a few months ago and have to say it is one of the best investments I’ve made for my apartment. The quality of the craftsmanship, materials, and overall look of the final product are way above my expectations and on par for a lot of the other more expensive options.
Would totally recommend Tony & Gothic Cabinet Craft and purchase from there again when I need another piece of furniture.

My wife and I did a gut renovation and we needed four built-​in radiator covers. We wanted to get a little more out of our investment so we decided to put some storage on the sides of the radiator. We met with Tony at Gothic, who took really good care of us. He come to our place, took measurements, and gave us detailed drawings for each unit. We asked that all of them be fully accessible in case an air conditioner needed to be serviced, so he gave us a removable front that blends in seamlessly. We also wanted to use our existing baseboard moulding so he incorporated that into the design. We’ve had them for a year and are very pleased with how they’ve held up.
6 months laster we needed a fully custom kitchen. Our contractor’s price was too high, Ikea was more than we thought and not customizable, and Home Depot was way too expensive for cheap stock items without an customizations. Gothic’s price was much better than the others and we could make the design any way we wanted. Tony did these professional architectural drawings and specified every little detail we wanted. We added hidden cabinets in odd spaces to hold things like spices and cutting boards. We requested different cabinet depths in different parts, got soft-​close hinges, had panelling done for our fridge and dishwasher, etc. We really tweaked every little detail over a couple drafts of the design. In the end we were very happy with the quality of the work. No cheap MDF was used. Everything was birch plywood, custom made, exactly to spec. We even went to the factory and got to see our kitchen fully mocked up before it was painted. We were so pleased with the quality and process and would highly recommend them.

Over the few years, I’ve made two furniture purchase at Gothic: a table/​chairs set from the Union Square location (~5 years ago) and the Chelsea storage bed from the Yorkville location (~1 month ago). I’ve been very pleased with the value and service both times.
Regarding value: Gothic offers real wood furniture and quality workmanship, at a far more reasonable price than I’ve seen at other stores. If you are looking for deals, you can also get certain display items at a discount. I have found Gothic’s furniture is well-​designed for apartments. On other storage beds, the drawer closest to the headboard is unusable if you have a nightstand. But, the Chelsea bed’s drawers stop ~20″ from the head of the bed, so they are more accessible.
Regarding service: The staff at the Yorkville location was helpful and unbelievably patient as my husband and I waffled on the color decision. (We even walked back to our apartment, got a piece of our current bedroom set, and brought it back to the store to try to match the stain…).
Regarding delivery: Lots of other Unilocalers had bad experiences with Gothic’s delivery, maybe I was lucky? Maybe I have low expectations after a recent nightmare delivery from Overstock? My Gothic delivery was seamless: The bed was delivered on the scheduled day, right in the middle of the (albeit wide) delivery window of 11am-​4pm. The guys impressively and without complaint maneuvered the bed up my walk-​up and around tight corners, assembled and removed all the packaging material. And they didn’t scratch up my floors.
I did have one annoyance with the Yorkville location, hence knocking off one star: my husband and I left work early one day to get there before their 7pm close time. We arrived at 6:30 and the place was already dark and locked up. It wasn’t a holiday weekend, the weather was perfect, and there was no note on the door explaining an early close.
Overall, I’m very pleased and would definitely buy from Gothic again.

AVOID!
My boyfriend and I did a lot of researching for large dressers, and found a few from GCC that we were interested in. We didn’t (unfortunately) check Unilocal because my boyfriend’s parents used GCC 15+ years ago and were satisfied with their work.
We got to GCC, measured out the dressers, and picked out the one we wanted, the color, and went on our merry way.
They delivered the day as promised, but it was the WRONG DRESSER
We called them up immediately, no answer at 630 pm… when they close at 7
The next day we finally reached them, and instead of apologizing, they told us that
A) they didn’t have the showroom model in stock anymore (Then why didn’t they call us and tell us that instead of bringing us a completely different one!!!)
B) the dresser we got was better quality (Wrong, it’s much worse quality, especially the wood on the inside of the drawers)
The guy kept going in circles and eventually told us the manager would get back to us. Surprisingly he did, and, still without apologizing, told us that we could either get the showroom model as is (at a color completely different from what we need) or a full refund… so we can go back to using the smaller dresser we had before, or to have them custom make the one we originally wanted for more money. Especially after reading these reviews and how shady they were sounding, there is no way we were going to trust them ever again with any sort of services.
So we are now stuck with a slightly larger dresser which I feel we paid too much for, and now we don’t have time to look for more dressers because i’m studying ²⁴⁄₇ and my boyfriend works full time… Thanks for nothing, GCC!
**Also check out the not recommended for viewing comments further down. Looks like GCC is paying to have them hidden.

First off the address on Unilocal is incorrect. It’s something like 1646 2^nd Ave between 85^th and 86^th on the East side of the street. Second, the phone number listed is a fax #. The correct # is 212−472−7359 and they’re open til 7pm on weekdays. Lastly, when I finally found this place, the furniture is very blah, run-​of-​the-​mill, vanilla, boring furniture. Ikea is a step up from this place. Completely unimpressed.

OMG… where do I start I had a client on a budget so we decided to use GCC for 2 pieces I designed for the project. Not only their lead time is way-​too-​long!
First it took me a week to get a quote, after waiting for 6 weeks the pieces arrived., the design I spec was not follow; they had a door where I did not spec a door (wondering if they know how to read a drawing)?
They for go to deliver the filler that they suggested I need it, the sink cabinet was design with no hole for the sink (brain freeze) I try to open the sink tray and the whole drawer came off on my hands the screws were too small.
I called, they were too busy to take my call. The delivery people where suppose to be the installers, they acted like they were just the delivery people…
After many emails to try to communicate with my salesperson (Tony) a call was returned telling me that I need it to wait for a service call… and I waited, waited until I called again.
I was told I need it to wait another 3 weeks for a service call, after the pieces were paid in full.
My client has a non-​working kitchen… for 6 weeks now…
I would recommend real custom work vendors or Ikea is better than this… GCC!
After they take your money, they just don’t care for the client or customer service.
Oskar Torres

Really cool looking high quality wood furniture. We couldn’t buy anything because we were only in town on vacation. I recommend this place to someone who is looking to redecorate with some quality furniture.