Fusion Wireless

Writing in 1923, Virginia Woolf made an astute observation that still rings true in 2010: «The telephone, which interrupts the most serious conversations and cuts short the most weighty observations, has a romance of its own.» Despite my misgivings about cellphones in general, they are a necessary evil. My current telephonic infatuation is with the pearlized pink Pantech Impact (featuring a qwerty keyboard, auto-​focus camera, music player, and more) that I purchased from this excellent authorized A T & T distributor. The Fusion employees went above and beyond the call of duty from the minute I walked into their store with an unlocked phone purchased elsewhere. The employees tried their best to configure the settings on the unlocked phone despite the fact that I was not purchasing anything from their store at the time. One of them even walked me over to the A T & T warrantee center in a further attempt to configure the settings. After I returned the faulty unlocked phone, I looked into pricing on phones at A T & T corporate vs. this authorized distributor and quickly realized that I could get a much better deal at Fusion Wireless on the same phones with the same warrantee. The employees at Fusion, rather than persisting in pushing a sale, were honest when I inquired about a particular phone that had received negative online reviews. They helped me select a better quality phone and had me up and running in a matter of minutes. Rather than just throw the product in a bag and send me on my way, they made sure certain settings of importance to me were working. They even provided an addressed and stamped envelope in which to mail a rebate form. If A T & T is your carrier, I can’t recommend this store highly enough.