Fierce Spa

I saw this nail salon on my way to Target. The pink decorations sparked my interest. A few days later I call to make a Saturday appointment for 11a. I ended up getting there at 10a. Thinking I would have to wait I was taken right away.
I have zero complaints. Everyone was friendly. I always got my eyebrows waxed. Very happy with my results. I think I have found a new nail spot.

I received a Christmas gift card from my sister to get a gel set here, wonderful choice! The service was enjoyable; the place was clean; the music was appropriate; and I was able to have a clear conversation with my nail technician which is pretty rare in nyc. Most importantly I felt welcomed & comfortable :)
Truly enjoyed the service will be back!

Overall very cute concept and cute atmosphere. Great for he neighborhood! Nancy was very detailed and made sure to not rush and do a good job. This was my first time at Fierce spa and the gentleman greeting me was so very friendly and kind.
However I had three things I would change :
1) The pedicure seat isn’t very comfortable nor is the sink that you rest your feet on. The back part of the chair doesn’t have much cushion. The sink is an award angle and a hard place to rest your foot.
2) The one lady (I believe is the owner based on photos and articles that were hanging) was extremely short and not friendly. She Wouldn’t crack a smile was very short just showed her face when it was time to pay and not very nice or informative either.
3) I had a groupon which is an amazing deal! The owner popped over without saying hello or introducing herself and asked for my groupon in the middle of my pedicure. I said sure and I handed her my phone. She then disappeared for like 5 minutes with my phone. When she came back she handed me the phone without a thank you or anything. I asked if everything was alright and she said yeah and walked away. When I got done I tipped Nancy, but then the owner popped back out to ask me to pay for tax. There was nothing in the fine print about paying tax separately. Not a big deal it’s only 3 dollars but again she was very short and rude. Not once did she ask how was everything or crack a smile. Mind you the place is very very slow she wasn’t busy so I’m not sure her reason for being so short but she needs to really work on that.
I want to bring back my mother and friends but the owner really needs to improve her attitude. It takes one negative experience for people to not come back. Word of mouth is a beautiful yet powerful thing. I have lots of friends that I will recommend this place to as long as the next time I go back she isn’t so rude… hopefully I just caught her on a bad day.

To the punchline: I made an appt for their first slot on Sunday, came here with a groupon, was treated well, and my shellac mani lasted 2 weeks.
The owner did my nails and, boy, was she a fast one. She just tossed a damp cloth on my hands to soften the cuticles instead of massaging the hands as I had experienced at other salons, or as one of the employees was doing for another customer. Word of advice: come when there are more employees so you don’t have to be serviced by someone who is getting up to answer phones, check the cash register and run the business. I was worried that she was cutting corners but clearly time’s the test.
The salon itself is very pink, sparkly, and cute, like a teeny bopper’s fancied powder room minus any feather boas. My other complaint is that the owner was overzealous in trimming the skin around my nails so I left with an angry looking welt. It’s a good thing the salon appears to be clean and well kept to meet infections at bay.
For shellac, they carry, opi, cnd, and gelish. For regular polish, they have a large wall of Essie («whatever is most popular amongst customers» dictates the brands and selection).

This salon is by far the best in East harlem and even all of new York city. I can honestly say, of all the pedicures I have had, fierce spa offers the best service and QUALITY. What attracted me and my friend was the trendy décor and the inviting pink colors. It is super trendy and the staff is very attentive and thorough with their work. I had a green tea pedicure and my friend had the lemon spritz pedicure which were both AMAZING!!! Guadalupe helped us. She is very friendly, also very stylish. we will definitely be returning! Thank you to all the staff at Fierce spa, we loved our experience! :)

I love this place for mani/​pedi. They take their time and are really thorough. Not one fingertip or toe will be neglected during the cleaning/​scraping/​scrubbing process. You’ll really feel pampered — without paying crazy pampering prices, and without being propositioned to get add-​on services you didn’t want. In addition to having a great attention to detail, they’re extremely clean and the place is just really nice to be in. A lovely experience overall, every time!

cute salon? yes. do they offer nail art, a rarity in east harlem? yes.
however, they’re overpriced and you can feel the fakeness.
5 dollars for nail repair, other places are $ 3… $ 25 for a fill in, and right down the street, fill ins cost $ 14, AND THE QUALITY OF WORK IS THE SAME… the upwards of 40% markup, above market value (literally 2 avenues away the price is markedly lower) is not justified with their service.
everyone has instinct, intuition, you get a feel for people right away… the owner and her daughter have this incredibly fake LA vibe (no offense to LA people), lack sincerity and realness, and are blinded by the money… I don’t feel like they want to work for it, or prove their value… I feel they want to charge you as much as possible unjustifiably. they don’t see you as a client to keep, they see the potential to extract as much green as possible at that moment.
Having said that, they do do excellent nail art, comparable to whats more commonly offered in LA and Vegas (at a much more reasonable cost). I would go back for that and only that.
I felt Iris was phenomenal as an employee and as a nail technician. Its the owner that comes off as a complete c*nt, to put it nicely.

So I came here cause u work near by and they are open to 10 which is dope cause I get outta work late.
A friend suggested that I get gel tips instead of acrylic tips.
The salon is beautiful
My nails ummm I wasn’t impressed. The young lady asked if I wanted 2 coats of polish or one, and it looked like one was good until I got on the train and I was able to see thru my nail. So clearly I needed about one
Next I wake up wash my hands and my polish is chipped… Nice
And am texting on my phone and my nail breaks… Now for 65 $ my nail should NOT be breaking or for that matter chipping.
And then 4 days later another nail breaks… Like for 65 $ really? Broken and chipped nails. Smh
I showed my friend and she told me that my nails where WAYYYYY to thin.
#geezthanksIris
That’s the young lady that did my nails
I would never go to a salon 1 hour before they close, cause clearly it’s a rush to get home, especially on a Friday night. BIGGEST WASTE OF MONEY EVER!
I could went to envy nail for all of that.

Went there for a much needed mani pedi over the wknd. Great customer service (I was greeted as soon as I stepped into the salon and was offered beverages as my pedicure was being done). I dealt with Nancy, who did a GREAT job. I’ll definitely be going back. I got the gel manicure and really liked they had so many choices of colors.

I came here for first time and had the most relaxing Sunday ever — they played nice chill out music and all the gals were super sweet. The place is immaculate, decorated with so much love. After your mani and pedicure you feel like you were truly in a spa. Definitely coming back here again. I came here by chance on a Sunday but I hear on Thursday and Fridays they close at 10pm — same price.

Went there for the first time today and was very pleased with my experience. I got a pedicure and gel manicure, and they both turned out great. I loved their selection of nail polish — a lot of really pretty colors. The décor is also really cute, they play some fun music, and the staff was very sweet. The only reason I didn’t give them five stars is because, although they were all very sweet, they were also very slow. :) So just give yourself a little time if you are planning on going here. It’s worth it. I think this will be my new nail spot in E. Harlem.