Fancy Dry Cleaning & Tailors

STOP. DO NOT GO HERE.
For as much as I use Unilocal,I’ve never written a review, but my most recent experience at Fancy Cleaners warrants a public rant.
A few weeks back, I dropped off several items, but when I returned home after picking them up, I was horrified to find that they had COMPLETELY destroyed a dress and a top. The dress was knit with lots of gold print detailing and I had had it dry cleaned before, but when I got it back, all of the detailing was gone. I didn’t realize that dry cleaning involves bleach these days. Better yet, when dry cleaning my top, they removed the chain halter detailing then stitched it back on incorrectly. After offering to fix it, they managed to make it worse. Maybe it’s just me, but I don’t drop off clothing in the hopes that it will get shoddily redesigned.
The best part is that they had specifically cited the details on my items and charged me a premium for «extra care.» I don’t necessarily expect to be compensated for the full cost of the clothing, but I do expect, at very least, a sincere apology along with reimbursement of the original dry cleaning charges. Alas, no dice.
There are at least 10 other dry cleaners within a 2 block radius of this place. Take me advice, cross the street.