Eyes On Broadway

People are very nice but the shop in dingy and doesn’t seem like an organized operation.

Just reiterating what everyone else has said: Barry is great. He knows his stuff, and unlike many opticians in NYC, he doesn’t push you for sales. I told him I lost my vision insurance, and he was so nice about it and totally understood why I hadn’t had an eye exam in so long. He’s given me a few free contact samples when I ran out, which were lifesavers. As for the ophthalmologists, I’ve had exams with a couple different ones. Both had good bed side manner, and they get straight to the point. They also give me suggestions on new products, but don’t try to push anything unless you’re interested. When I told the last Doctor that my eyes are becoming really dry, he gave me a specific contact cleanser, and pretty much told me it’ll preserve my contacts even longer than 2 weeks, and it’ll help my dry eyes… and it did.
Even though purchasing contacts through them is a tad more expensive than 1−800-contacts or some other vendor, I think the customer service trumps a few extra bucks.

I came to Eyes On Broadway to change the lenses on an old pair of Ray-​Bans. Everyone was very professional and helpful. The work was done quickly and the price was surprisingly low.

Awesome! helpful and affordable as a stylist/​costume designer. Ask for Barry, hes the tops.

I recently shared with my new opthamologist what a GREAT experience I had with Eyes on Broadway/​Eyes on NY.
I am SO grateful to have an exceptionally well-​made and perfectly crafted pair of glasses from Eyes on Broadway, especially as my previous experience at another local optical shop was a disaster — they ripped both me & my insurance off, and made up glasses that were NOT centered for MY eyes. This was really problematic because I had progressive lenses, and was having vision problems for an entire year after getting the dud glasses at a VERY high price.
I am SO glad I found Barry & the Eyes On team. They ensured that my glasses ARE properly made and fitted to my eyes. I am now on my SECOND pair of glasses from Eyes On in three years, and I couldn’t be more satisfied. They also worked with my insurance, ensuring that I was able to access and maximize my benefits — important because Rx glasses and good frames do NOT come cheap.
Eyes On will also adjust and advise at ANY time — Barry is a fine prof’l, and a trusted vendor. What’s more important than maintaining and protecting one’s vision? In a crowded city, with too many poor practitioners out there in the world of optometry and optician services, Eyes On Broadway/​Eyes on NY are superlative!

The woman in sales here is absolutely awful; incredibly rude, «holier than thou» attitude. Service in general is sub-​par, they’re very inconvenient, no concept of customer service.

Worth a visit. Been buying glasses from them since 1985 or so. Used to frequent their 8^th st and East Side stores as well. They do good work with the lenses and always have a great selection of upscale and good quality frames.

Good variety of glasses, quick service.

I’ve been coming here for over 15 years. The optician, Barry and I are on a first name basis and I get all my eyewear here. They’re competent (even more so than my ophthalmologist), professional, courteous, and always have a great selection. And if I ever need anything adjusted, I can just come in and they oblige me free of charge. I’ve had friends recommend other places but if you have a good thing, why mess with it.

Barry is quite friendly and informative, he kept it entertaining yet professional. the doctor on the other hand, I don’t know if he was going through something personally, was not nice at all! he seemed annoyed and pissed off the whole time, and was even snarky! would not go back! giving three stars: 5 for Barry and 0 for the doctor!

I got new glasses and contacts from them a few weeks ago. Their service was great, and when I took the glasses back to have them slightly adjusted yesterday they couldn’t have been more helpful. Will definitely be coming back.

I came here a couple weeks ago for my annual eye exam for contacts. The staff there was fine, not overly friendly or rude. I talked to the optometrist regarding the contacts I currently wear and how I like them. They didn’t make me try on any new contacts, but charged me for a contact lens fitting. I understand it’s customary to charge for this when using an insurance carrier like VSP but they didn’t even give me a single trial pair to see if something else better fit, etc. The woman tried to sell me on a year’s supply of contacts but given that my annual contact allowance was only $ 200 (minus copay, minus contact lens fitting) and I only had $ 120 left to use towards actual contacts. So I told her I just wanted to use the remaining balance on how many contacts that would get and just buy the rest online since I know it’s cheaper. She seemed super pushy at that point and said fine, and made me buy 4 boxes and I ended up owing a balance of $ 90.
I went online a couple days later to buy more contacts and the prices they charged me were almost $ 20 more than what I could get online! I am never coming here again. I would recommend a different place I went to in Union Square but I think that my review might get filtered so I’ll leave it at that.

I tried to purchase 2 frames and lenses from Eyes on Broadway. They said they would validate my insurance, I have VSP, and call me the next day to confirm. They called the next day and said I would need to come in for an eye exam that would take about 15 minutes. I said I didn’t need an eye exam and I gave them an unexpired prescription. The person (one of the owners, I think) said that they make «pennies» selling lenses and frames with my insurance so an eye exam would make it worth it for them. I said I was not going to come in for an eye exam so I will get my glasses at another shop. I feel like they were trying to get my to take a service that I did not need.

Redeemed my annual VSP benefits for glasses here and it was a pretty painless experience from initial call to exam all the way through pickup less than 48 hours later. Gladly they didn’t upsell a pricier pair or other items and were very familiar with my plan on the first call, ready with all my info when I arrived to whisk me out quickly after my appointment was punctually honored (refreshign). You’ll note the majority of their 20ish reviews are fake yet remain and influenced experienced Unilocalers decision to come here. their affirmation and the fact that they take VSP and and make it easy from intake to payment, within walking distance from work all convinced me and will also be cause for my return for contacts next year.

The first time I walked into Eyes on Broadway, I had a less than pleasant encounter with their front of house associate. I finally got the service I requested after a lengthy argument, and the end result were perfect new lenses ready for me the next day.
Since i used my insurance at Eyes on Broadway for this service, I received a discount through my carrier for any out-​of-​pocket expenses if I went back to them another time.
So despite my reservations, I patronized them once more, this time to get another set of prescription lenses put into a brand-​new pair of sunglasses.
I did not interact with the same person, thank goodness, and the gentleman who helped me was wonderful, he explained to me all of the expenses and described to me the different types of lenses that would work for my frames. He also gave me a wonderful discount, and the frames were ready to be picked up in just two short days. So much more convenient than waiting a week or more like at other places. They even remembered my account information and already had my prescription on file, so I was able to dash in and out quickly while on a brief lunch break.
When I picked up my frames, another store associate took extra initiative and tightened them for me on the spot, so they fit my face perfectly. Now I have stylish sunglasses for summer that actually help me see clearly! The polarized lenses were totally worth it, too, and I predict that I will be able to do a ton of beach reading with them over the summer.
Their courteous service, efficiency, and attention to detail more than made up for my previous unfortunate initial experience. It felt great to be treated so well and with respect. They truly do care about repeat business and customer satisfaction. Should I have any other related needs while in my work neighborhood I will be sure to stop by and use them again.

Had a great time picking out glasses at Eyes on Broadway. I have been wearing glasses for 25 years, and my prescription is pretty bad (double digit negative). The large selection, plus the ability to add nose-​pads to any pair, made it easy to find several frames. Several of the staff chimed in to help me choose the best pair to minimize the thickness of the lenses and look good on my small face. They double– and triple-​checked the insurance coverage to make sure I wasn’t paying more than necessary. I just picked up my glasses and am extremely pleased: these are the thinnest glasses I’ve ever had and they look great on me.
While choosing my frames during my first visit, a couple of people stopped in to pick up glasses that they had dropped off to be repaired and they voiced equally enthusiastic praise about the quality of the repairs.

I’ve been wearing glasses for over 15 years and I believe I’ve seen all when it comes to opticians. Stores trying to push $ 10 Chinese frames for $ 400, taking wrong PD measurements, mixing up left-​right lenses, putting on incorrectly centered lenses and charging $ 150 for $ 20 no name glass that you wouldn’t put on your windows.
My glasses is the only thing that I don’t compromise. Being glasses user and a computer guy, I read a lot and I want the best glass on my eyeglasses.
My thought about NYC opticians was that they’re all about money making and rushing people as fast as they can, until I walked into Eyes on Broadway.
My experience here was more than I ever asked for. I was greeted warmly and given enough time and personal space to look at the frames. I don’t like to be bothered and pushed by people as soon as I walk into a store, so Eyes on Broadway immediately started generating (+) points.
I looked around and wanted to see a couple of frames. Barry was kind enough to let me try all the frames I like, he went into his drawers and showed me very similar and tasteful alternatives in the shapes and styles that I was looking for. I gave him a price range and all the frames he showed me were between or below my range. It looks like a small shop but I was very surprised to see all the brands and models they carried.
I was very happy to see that they carried brands like Bevel; one piece titanium frame with no screws, bolts or hinges. On top of that, Barry knew what he was talking about. One man can only talk this much about technical specs and materials of «a frame».
I made my choice and inquired about the lenses. I’m a Zeiss user and when I said «Zeiss», instead of «Oh we can order that for you», Barry immediately asked me if I was interested in Pure Coat versions or the Gunnar series since I had told him that I worked in front of a computer all day. As the conversation progressed, I was overwhelmed with the options he recommended. He knew about all of the optical lens technologies and coatings, he was accurate and to the point all the time.
I also had an eye exam at their location with Dr. Louis. He was very polite and had a very positive attitude. He briefly explained every step as he proceeded. I also was very surprised to get an intraocular pressure test as a part of their «regular» eye exam. Very thorough and professional eye exam.
After the eye exam, my glasses were ordered with my specs on the glass that I chose. I stopped by to receive my new glasses next morning, since it was already late in the evening.
I’ve been wearing my new glasses for almost 3 months now and I can’t be happier.
I’m giving Eyes on Broadway a very solid ¹⁰⁄₁₀ for their excellent quality of service and professionalism. It’s really hard to find businesses like this that still sticks to the «service» tradition nowadays.
I will be visiting them again very shortly for another rimless pair with Zeiss Individual lenses for weekend use.
Take my word for it and go to Eyes on Broadway with your eyes closed. You will be in very good hands.

Friendly, professional staff and I appreciate the personalized customer service. I DID feel a bit pressured to keep adding features to my lenses; they tend to try to up-​sale you there more than they push the frames, insisting you’ll ‘need’ this or that or that you’d better get the non-​scratch, polarized, invisible lined this or that… I get it, that’s their job and that’s how they make their money, but sometimes when a customer states that they already have another paid of glasses and that they just want a simple inexpensive second pair… they really mean it. But hey, I ended up getting some of what they were pushing anyway so I suppose they’re good at their job. Just be firm with what you want and push-​back, even when the sales lady starts opening her books and trying to show you comparisons.
Still, friendly people, friendly, quick service and you can’t beat that. Such a better experience than Cohen’s Optical!

Just wanted to say THANK YOU BARRY!
I’ll have to admit that this guy has been going above and beyond the past few months in helping us get our glasses order fixed. He’s been in consistent contact with the insurance company, and always calls us with updates. Although it’s taken a while for us to get results, we definitely appreciate all of his hard work in trying to make us happy. We just got one pair of sunglasses back (which looks perfect now) and we’re still waiting on the second, which should be in within the next few days.

Thanks, Unilocalers, for this rec.
I got an eye exam with Dr. Kay. I kind of wish I had liked him more. While he was professional, he was sullen. I couldn’t help but feel like he was bored or that I was wasting his time.
Otherwise, Chris and the rest of the EOB staff were really helpful and friendly. AND I got my glasses in 30 minutes. Amazing!
Ultimately, exams, lenses, and $ 175 Modo frames came out to $ 355. A bit steep, but they did a great job.