Eden Salon & Spa

I’ve come here a few times for mediocre manicures, but this review is based on their eyebrow threading services. I went to this salon yesterday (¹⁄₁₈) for eyebrow threading and I was greeted by an extremely attitudinal woman who quickly ushered me to the chair. One I was seated, she began to thread my eyebrows and immediately I knew something was wrong. I flinched twice and so she insisted that I help her thread my eyebrows by holding my face (with my hands) and contorting it into certain positions to ease her task. I obliged, but when the «off» sensation continued, I asked to see a mirror. She had cut me. I stared at myself incredulously for a minute and then said, «You cut me». Her response was, «You’re like a baby».
I allowed her to finish the other eyebrow, then paid (and still tipped — even though she didn’t deserve a tip to be honest) and left. While my eyebrows were stinging, I tried to ignore it. The next morning my eyebrows looked like this! (see the picture) They are all gross and cut up. I will no longer support Eden Salon with my patronage and I suggest that they get their act together. Godspeed to those of you who choose to go to Eden Salon.

This review is for a haircut by Luma. She did an amazing job! It was my first time at this salon and I followed other reviewers’ recommendations to ask for an appointment with her. She did not disappoint. She understood immediately what I wanted (a long layered haircut with side bangs) and gave me an amazing style. My hair was very flat and boring before, and now it looks textured and stylish. It was quick too (less than an hour) and the prices were quite reasonable. Highly recommended! I will definitely be coming back.

Javier is an artist as well as an intelligent and worldly man. Lakshmiis a lovely and competant technician. The place is clean, if a bit spartan. Prices are by no means outrageous, though not bargain basement either. I have referred my closest friend of 40 years to Eden and he swears by Javier as well. I even brought my wife there, a potentially dangerous move as l could be permanently relegated to the dog house should she be disappointed with her «do». Luckily she was happy with the cut and color done by guess who, Javier. I suggest that you call for an appointment, but they take walk-​ins too.

I’m a Columbia student and this is the only place I go to get my hair cut. All my friends who I’ve recommended it to liked their cuts as well. Consistent and the price is right. Javier and the other stylists do an excellent job.

My husband and I went here after trying multiple other salons in the upper east and upper west side. This is a great little salon, it’s not too expensive but you don’t compromise on quality. Both my husband and I showed our hairdressers photos and they both nailed it. I’m incredible pleased and this is now my new go to salon. Javier and Luma were great.

I work across the street. Needed to get my nails done and randomly popped in this salon. The price is reasonable for the manicure, and the massage was amazing. Will be back

Laxmi is the one to avoid. She is very chatty and points out flaws with hair and skin so the customer is tempted to get their services done.
They have also increased their eyebrow threading to 11 dollars from 8 dollars right when the new semester started. Instead of letting the customers know that before providing the service, they tell them afterwards. I am definitely never going back to that place again.

Luma is amazing!!! Not only did I get an amazing haircut and blow dry — the price was just as great! I walked in for a trim and walked out feeling like a movie star! Luma is for sure my stylist for life!

Got a gel manicure here once. I chose the color pink. Before she began, I asked if she could do designs with gel.
«Like what?» She replied.
«I dunno. How about something black and white?»
«Like zebras? I can do zebras.»
«Okay! Zebras!»
I waited throughout the manicure for my zebras, and then it was over. There were no zebras. Just pink nails.
THEN THAT VERY SAME NIGHT AS THE DAY I GOT MY NAILS DONE THE GEL MANICURE FELL ENTIRELY OFF A FEW OF MY NAILS. IN WHOLE PIECES.
I have not had this issue with gel done by other places.

After searching around the city all day, I remembered this place was only two blocks from my apartment and walked in. After being quoted $ 80+ for a haircut, I was pleased with the very reasonable $ 30 price. That included the wash but not blow dry. I had her take 4 inches off the bottom and clean up my botched bangs from my last haircut. I saw Luma and she was nice, competent, and friendly. I hate walking out of hair salons with wet hair so I find myself paying for a blow dry every time. This is a sticking point across the board for me. I don’t need anything fancy and I actually tend to not like how my hair looks with a «blow out» but again, I also don’t want to leave with wet hair. She charged me 25 for the blow dry which was a discount from their listed price, which I’m grateful for, but next time if I’m not going out or in a rush, I’ll just walk home with wet hair and do it myself for free.
Overall, I am happy and this will 100% become my go to in the neighborhood. Clean, nice people, there was no wait, and my hair looks great.

I went here for a Brazilian wax, and «IM IN LOVE!» As soon as I walk in I felt welcome. I was introduced to Doima. She was very nice even when I was nervous to get it done she kept talking to me to distract me from worrying so much lol. She did a amazing job. Don’t get me wrong. It hurts like HELL! Lol but the result was AMAZING!

I just moved to the area and was looking for a spot to get my haircut. I needed someone who could work my curls and give me a cut with lift and volume. Javier did exactly that! The haircut was quick and on point. My layers are amazing and my hair has a second life. I can’t recommend any of their other services just yet, but as far as hair goes, I highly suggest scheduling with him. I’ll definitely be a loyal customer while I’m living here. Very reasonable price compared to what I saw elsewhere. Starting prices for basic hair stuff at other salons is about 50, mine was under 40.

Terribly done manicure– technician seemed like she never did nails even though she said she’s worked here for years. Also manicure took 45min… really!!! Don’t waste your money, and time!

Overall I feel bad writing this review. I try and give people the benefit of the doubt but in this case people need to know what they are going to experience when they come here. My friend and I called a week in advance to schedule an appointment for a mani pedi spa combo. Having some occasional problems with scheduling before we HAND WROTE OUR OWN APPOINTMENT in their book. Not only did they call to confirm they appointment for the wrong day, but then they continued to tell us that our appointment was not for the same time and the time we actually wanted was now booked up. We were also told that we would have two people to work on us so that we wouldn’t have to wait around.
We arrive for our appointment only to find out that the girl was going to have to do us one at a the because no one else was here. It’s the hottest day of the year and no one offered us water and we had no idea what was going on. Communication was weak and almost incomprehensible. After making a fuss about not having two people to work on us, they throw some random girl who speaks no English and can’t even communicate with her coworker to do my friends nails. She is constantly asking how to do things and has no experience. During my pedicure the girl tells me so many negative things about my body that I don’t even want her touching me. No one wants a massage on your legs when they keep telling you that you have cellulite. After, we both end up with a mediocre gel pedicure.
Continuing on to our manicure. My manicure is once again mediocre accompanied by my manicurists continued sniffling from what I’m assuming is an ongoing cold (which makes me feel happy to know she is working on my hands). Similarly I get tons of negative comments on how I have bad posture and need to scrub my skin better. No ma’am. She also messed up my nails saying «oh what happened here?» And doesn’t fix it.
My friend got it worse than me. Her gel manicure was so awful that they had to take it off and fix the entire thing. So not only did we pay for this service but it took double the amount of time because of their poor work. Needless to say I will not be coming back here and cannot stress enough how much a simple apology would have raised my respect for them. Avoid getting your nails done here if at all possible. Seriously don’t waste your time or money.
The only three redeeming qualities:
1. They finally offered us water after we had to wait for the botched manicure.
2. They offer a 10% student discount
3. I’m sure they are nice people

The ABSOLUTE WORST EXPERIENCE EVER! I bought a groupon and figured hey why not how hard could it be to do a Brazilian wax! Which means r everything goes by the way!
The technician couldn’t even get all the hair off the front and refused to do the back! I was left with patches of hair and missing skin!
After this horrible disservice, tax and gratuity was automatically added for the most painful and horrible Brazilian wax ever! I should be refunded for such a disservice ! DO NOT GO THERE! And to top it off as I was leaving a woman came in to complain about her gel manicure so apparently they can’t do nails either !

Javier saved my hair! I had a really bad hair dye experience at another salon and my hair was literally orange. I ran to Javier the next day, first thing in the morning, and he saw me immediately. Granted I called beforehand and luckily he had time to see me. He calmed me down and made it the shade I originally wanted. I went from a natural ash brown to a copper to a beautiful warm Amber. I recommend Javier to all!

The worse experience getting a Brazilian wax. Took over an hour and I was bleeding/​swollen after I left. I got a deal off of groupon because I recently moved to the city and needed to find a new place but I swear this was the absolute worse experience ever! Do yourself a favor and steer clear of this place !

Remarkably bad from service to quality. Came for a massage. shellac mani and a pedicure. Made an appointment and was there for 3.5 hours! During my time the woman waxed 3 other people and ate dinner even though I made it clear I had class to go to (was an hour late bc I planned 2 hours for this). 1 woman came in for a lip wax, was told to come back in an hour and they still couldn’t take her. She sat for 45 minutes before getting up and saying, «I guess I am leaving?» and the WHOLE staff pretended not to hear her. At another point a woman walked in for a simple blow out and the hair guy threw his hands up grunted and then refused to it (even though they were still open).
The massage: Walked in on me changing without knocking, left the door open when she left and I was still naked and played the radio vs nice massage music. The massage itself was not good either. The towel around your face also smelled of other people’s b.o. — whole place very unsanitary.
Mani-​pedi: UPDATE: Shellac manicure came off in 2 days, had to get it re-​done as this was for an interview. I have nail polish all over my toes, my shellac polish is on my skin (which means it will peel off). She didn’t even use cuticle cream, are you kidding me?
THE WORST PART was when I was leaving, I left a $ 10 tip (wish I had given nothing but couldn’t) and she started yelling at me that it was not enough money. «You need to tip me at least $ 30» I started saying how I have been here for 3.5 hours and she just kept insisting I threw more cash on the table and left in tears. This was supposed to be my big graduation treat to myself and it was just awful. Nothing is exaggerated and I am not the kind of person to go out of my way to put a place down.

Where do I start? I bought a waxing deal on groupon for this place so I thought hey why not?
I go to my appointment (5mins) late after calling the place and letting them know I would be arriving a few mins late and the lady who answers tells me no problem.
I arrive there 6 mins late and ended up waiting 40mins. Why? Good question.
Next, the waxing rooms are downstairs and it’s a small room with fluorescent light which made me uneasy. It was just not the right type of light for it, maybe I’m just being picky with this.
She starts my wax and was going to double dip. Never, in my years of waxing, have I had this done to me. I was so annoyed. So ladies speak up! As they’ll probably trying to do this to everyone. Only good thing was she used gloves: cue sarcasm:
The final straw of my horrible experience was when she told me waxing the backside was an additional $ 15… Excuse me? Again, never had this issue anywhere else as a Brazilian wax means everything goes.
Needless to say, I’ll be loyal to my usual waxing spot from here on. Save your money!

I haven’t had a haircut in a very long time and a barely trust people with my hair, but Javier did a really good job on me. My hair turned out exactly how I wanted it and I’m loving it!
The only point is the price. It was a little expensive. Just a little, but I’m so happy with my new look, I don’t mind. :)