Eddie’s Bicycles Shop

TERRIBLE customer service. Lady who owns the place may seem nice at first but trust me she couldn’t care less about the paying customer.
Purchased multiple overpriced items from store — $ 20 more then you can find on Amazon — wanted to build relationship because I just moved in around corner. Told them I would be bringing a bike in for a tune up in a few days. Bike was 99% assembled and just needed a tune up to be complete. Call to confirm appointment and lady tells me she wants $ 75 to do it…
I tell here that price seems off for a tune up and she rudely says go somewhere else then and hangs up on me. Completely shocked my this behavior I call back asking what kind of business model is that were this is the way you treat a new customer. She then says she just told me the price and as I am middle of sentence responding I hear phone slam down and hang up again.
Really!?! How pathetic. Terrible business from someone who would be shopping there all the time now will never go in again other then maybe to tell other people to go to the much nicer bike store around the corner.
Real wonder how this place is still in business… looks like a huge mess and now I know the owner is a mess as well.

My bike was stolen first weekend in NYC. Went to Eddie’s the next day, and the lovely lady at the counter put me out on a test drive with no deposit, didn’t have to leave my license, I could have peddled away with her $ 500 bike. Long story short, I returned, bought the bike and a $ 100 chain, and have been back for countless free tuneups and assorted accessories. They Even traded out my seat for an old guy soft seat at no charge. Their bike mechanic is the best in the business, even fixed my girlfriend’s bike she bought from Amazon. Glad to see a mom and pop shop do business so well.

I live around the corner from Eddie’s, and I get excellent service from them every time I go in to get something fixed or installed on my road bike.

Total rip off. They charged $ 18 for putting on a screw? I waited an hour and they didn’t end up fixing it. I had to call in late for work and take it to another shop the next day because it was too late. The other shop fixed the screw and tightened my brakes for $ 10!

What’s better than a walk in the park? A bike ride! My friend and I rented bikes from Eddie’s over the weekend and spent two hours doing loops in Central Park. It was absolutely lovely, and Eddie’s was great. The customer service was excellent — friendly and fast. The bicycles were in great shape, and they have nice helmets too. The shop is just a short distance from Central Park so it’s easy to ride or walk your bike to the park entrance. I will definitely rent again the next time I’m in New York, and highly recommend to anyone for bike rental or other bicycle services.

Not very commercial… I went there and rented 4 bikes for my family for a few days. I paid 304 $. Not a bad deal fort hem ! One of the bikes had a deflated tire. We had to inflate it on the road. After 10 miles down in Manahattan we realized that the tire was flat. I had to by a new tube and paid 20 $. Another tire was flat the day after and had to pay 16 $. OK for that but went I brought the bicycle back they charged me some 25 $ up charge for a late arrival (was agreed with them). I showed the 2 bills for the repair and said that after 304 $ + 36 $ for a repair the up charge could be a commercial gesture… No way Sir ! You pay for everything and you had to come back to our shop fore the repair (easy when you are down Mahattan is’n it ??). These guys think at short term. Find another shop.

This place is perfect for renting a bike in the upper west side. It is just a short ride to Central Park from the shop. The staff is very kind and friendly. This is definitely a weekly favorite of mine.

Great place. While I don’t understand most of what the mechanics try to explain, the lady at the front desk was very helpful. Last year we needed a basket for our bike. They had installed one that was different from what I had in mind. When I brought it back, they were very helpful. They quickly changed it. A few days back I brought my bike here for a problem with the front wheel and they fixed it for much less than what was quoted elsewhere. The place is small and difficult to go in and out. But that’s ok as long as the people there are good and the pricing is reasonable.

Eddie’s always has what I need and the woman behind the counter is always friendly to me, not phony friendly, matter-​of-​fact, NYC friendly. I most often am only getting free air and I have trouble with it and someone always comes outside to lend a hand.

Small and a mess, but unpretentious and helpful. There’s a free air pump easily accessibly outside, and they will let you borrow a stand pump inside for presta. I haven’t had any service done here, but they have had the parts I needed.
I recently went to replace bearings, and they really tried to up-​sell me on a new crank and bb. I would consider a new bb if their price wasn’t so high, but trying to sell me a new crank was over the top.

A nice bike shop, with good rental prices and flawlessly functioning bikes. Prices for the items in the shop were reasonable, and they had a fair selection of goods. Easy ride from the shop to Central Park, just watch out for the cabs. Well worth it.

My favorite bike shop in the neighborhood! They’re competent and knowledgeable and always friendly. It certainly doesn’t hurt that they’re more reasonable about pricing than other area shops!

going to Eddie’s is cool The woman behind the desk has always been very nice. I’ve never had an issue with anything she help you out, very reliable

This is our local bike repair shop and we have always been very satisfied. They are quick and do a good job. They are a little expensive, but otherwise very reliable.

Friendly, competent and quick– it’s great to have Eddie’s in the neighborhood.

The worst bike shop in the city!!!
I wanted to adjust the brakes and they told me 26 $, a minute after a guy from the inside talk in Spanish and the lady on the counter say that is now 36 $ and I need to leave the bike for a day.
I took my bike and went some other place, they charge me 20 $! And it took less than 15min.
Don’t go this place!!!

I walked in, stood for about 5 minutes waiting for someone to assist me. Neither of the three people working came so I left. I was the only customer in the store. No «Hi» or «Can I help you?». It was as if they didn’t want customers.

eddie’s is fantastic. i bought a secondhand bike and took it in for a checkup.
i thought i would need the «spring tuneup» special that they have ($ 59), but the woman told me all i needed was new brake pads and they don’t like to charge for things you don’t need. it was ready by 10 AM the next day.
also i asked if there was any way to figure out what year my bike was from (thinking, of course there isn’t) and she said «1970» without hesitation. «HOW do you know that?» i asked. «i’ve worked in a bike shop for 30 years» she replied. duh.

I will never go to Eddie’s again. My boyfriend and I brought our bikes there. We specifically asked that the brakes be checked. First, they tried to overcharge us more than on the website. We insisted on the price listed. I guess their solution was to not bother working on the bikes. We picked up our bikes a week later, and both were worse than when we dropped them off. Also, a piece I had added to my bike (to be able to stick on a light) was missing so I can only surmise someone there took it. Do not go to this place, you will waste money to have a bike than just needs to be taken elsewhere.