Dunkin Donuts

I’m so disturbed by the manager at this location. I have been in here once or twice since my office in right across the street, and a lot of my co workers frequent here as well. My sweet older co worker just went in to get a cup of tea. She saw the manager who was making her drink put in water and milk before her tea bag and requested he put in the tea bag before the milk. He got so offended and rude and told her not to tell him how to make tea. Considering she is a paying customer she should decide how she wants her beverage! She asked for her money back when he wouldn’t re make the tea and he told her she is banned from this location.
She will no longer be a customer and he also lost many of my other co workers as customers as well. Get some manners please.

This is the worst Dunkin Donuts I’ve ever been to and I’m shocked it’s not already on Unilocal!
I’m assuming the guy who is always there is the manager, and he is awful. Also, take a shower, you STINK and everyone who comes there knows it. The entire staff is incompetent. They are ALWAYS making mistakes– there’s these 2 girls who work there that look like twins (they all look related). You’ll wait forever half the time just for an iced coffee.
I stopped coming here for a while since the service is so poor, and so have many of my coworkers, but today I was really craving a coffee cake muffin and vanilla chai and it’s so convenient to my office.
I asked for an iced vanilla chai. I’ve ordered this several times at other DD’s in NYC and NJ and any other state I’ve been to. The male manager tells me they don’t do iced chais, only hot. I said you can’t just put it in a plastic cup instead with ice? Because it’s warm out I don’t want a hot drink. And he replies with «no but I can give you the cup and you can do it yourself». I said ok fine, he said ok i’ll charge you 50 cents. Really? I’m already paying for the styrofoam cup – I just want the plastic one!!! Unreal.
I digress. Never coming back.