Dunkin’ Donuts

Here’s how my visit to this Dunkin went today:
(Both registers occupied, so staffer from the back takes my order)
«I’ll have a medium french vanilla with milk and sugar please.»
(He makes coffee correctly and brings it to me)
«I just need to pay for this,» I say to the cashier. No response. I assume she didn’t hear me. She keeps taking and fulfilling orders as I stand like a doofus off to the side.
«Might as well go to the back of the line,» I say to myself. A few minutes later, I’m at the register.
«I just need to pay for this,» I say.
«I’m sorry sir, we’ll fix it right away,» the cashier replies and hands the coffee off to a staffer who walks away with it.
«No wait, it’s fine!» I cry. «I just need to pay for it!»
(He dumps the coffee and starts preparing a new one. Sigh)
He returns with a new coffee: «Here you go. Medium hazelnut with skim and two Splenda.»
((Deep breath))
«No. Medium french vanilla. Milk. Sugar. Please.»
Another dump, another creation. What a waste.
I will not patronize this location again.

I don’t ever come here for coffee, but T really wanted something cold to help with the humidity and kept talking about their Oreo Coolatta.
I never had a Coolatta before and T kept describing it and convinced S that Coolatta was our saviour.
I didn’t really want a Coolatta, but again, didn’t want to make two trips in the humidity that I just went along with the majority.
S and I got the Oreo Coffee Bean Coolatta, since I figured the one that T got that was the Oreo Vanilla Bean Coolatta would be too sugary.
Okay, they messed up my order and gave me the Coffee Coolatta and they ghettoed it by throwing in some Oreo bits.
Okay, this Coolatta is disgustingly sweet — why did I listen to T again? I forgot I don’t like T’s taste in food or drinks. Everything that T has raved about has not been good.
I am sorry, this Coolatta did not cool me off, instead it just made me crazy in the middle of class.
Not good at all.
Never drinking coffee from here again.
They need to lighten up on the sugar.

Very heavy handed with additions here (milk, sugar, etc.) so you may like it if you enjoy a pound of sugar in your coffee. However they’ll create your drink just how you like it if you make sure to be specific.
Friendly and quick service… I appreciate their speed in the morning when the store is packed and I’m late for work.
As far as a midtown dunkin’ goes, pretty good.

This is the first Dunkin’ Donuts spot I enjoyed staying in and eat my entire meal. The place is clean. Did I mention clean? YES SUPER CLEAN! Wow, that makes a great deal for me. Have you ever been to a spot and say, «I want to take that to go», because the place weren’t c lean? This place made me have hope for DD. Yippee!

So the Dunkin’ Donuts in my town is one of the better /​cleaner ones, and so I have higher standards for DD’s.
In terms of donuts, this was okay (they actually gave me a free one because they were close to closing time, so yay for that)
Cleanliness: my friend saw flies and other bugs all over, so I will most definitely not be coming here for my donuts!

Need to find a better staff /​manager! The working style at this Dunkin Donuts seems different than all others. They yell at you when you walk in the door, you finally get to the register to order/​pay and then you slide to the side as you wait for your order.
Sadly, the completion if the order isn’t always the same as what was paid for which I sadly found out after walking back to my office. Even after going back they tried to «rescue» the order by manually fixing it instead of making a new one.
I’ve been to plenty of Dunkin Donuts to know this isn’t how it really should be done.
Skip this one unless you can’t find anything else anywhere!

Dunkin’ Donuts, for my $ 3 and change for coffee and two donuts.
Tiny, but enough space to sit for a few minutes and wolf down my food.
Sufficient turnover you don’t worry about the food being stale, clean enough to eat at, and when in New York, do like the locals do and eat at Dunkin Donuts? Ok the probably noticed the camera I was carrying and knew I was a tourist, but no one cared. Woohoo?

IF the fast talking, fast working employees get your order right the first time then it will have been the shortest wait for a coffee ever.
The lines move very quickly which a plus but that is about it. I would go to another location if I could but this one is the most convenient, The employees all like look pretty sketchy to me but I’ve never had a problem with them besides them yelling at you asking for your order the moment you walk in the door. Then they yell your order out loud in hopes of someone paying attention to make your coffee. Also, when I clearly say 2 Splenda do not turn around a second later and say 1 Splenda.
There is barely any room for seating so your going to want to take it to go.

You, new girl, behind the counter. The one with no name tag. The one with the attitude.
You don’t want to be at work? I don’t want to go to work. See, we have somethng in common.
Don’t ruin it for me.
Thanks!
3 stars cuz it’s my fav coffee.

I’m a fan of Dunkin’ Donuts, but this location just brings down DD’s reputation.
My rating is for service at this location:
Barely 1 Star for the staff. In the mornings, I get it that it’s a mad rush of people coming in for breakfast… but still should be some organization. You have the cashiers yelling out orders (some times incorrectly) and side help bringing out the orders, but they just drop the coffee or items on the counter without letting the customers know who’s order is who’s. «Uhh Hello… all the coffee cups look the same!» Just horrible location, they really need to revamp their service attitude.

mmm coffee.
mmm donuts.