Dumont NYC-an Affinia hotel

It’s a great hotel at a great location for a great price. we had a rather late check-​in and was given a room on the 5^th floor. Came in and noticed that the room only had a queen bed despite me booking a kind suite. Went to see if why and I guess they didn’t have any king suite rooms available? Seems strange how they didn’t have the room I reserved available? It worked out however, we were given a suite with two queen beds. So we happily went with that even tho we had to move down one floor.
Now to the room. It was great to have a full kitchen but not so great not having anywhere to sit and eat but at the sofa table or desk. With a toddler that is not the best situation but it worked out. One of my most important thing is water pressure and it was great lol. It was clean, but very dusty. I started sneezing as soon as I came inside the door, every time!
No to the not so good part. When I checked my account I noticed that the hotel had taken a substantial amount more than what my invoice said. My husband went down to ask and was told that they take an extra $ 50 a night in case of anything. I can’t really understand that and would like that explained to me.
What gets me is that it wasn’t mentioned at check-​in. I’d have zero problems with it if someone had just said something but instead we had a huge surprise looking at the account. We had a budget for this birthday weekend in NYC but as you can imagine it was ruined when we noticed that, oh … and of course it’s gonna take 5 – 7 days before the money is back on the account.
Anyways, I’d recommend this hotel to people looking for a nice place and suitable for families But make sure to ask about the extra $ 50/​night so you don’t get surprised. I’d give it 5 stars but the whole monet thing unfortunately brought down the grade.

We stayed at the Hotel Dumont the first weekend in December. My boyfriend pulled off the ultimate surprise engagement in front of the tree at Rockefeller Center! As if that wasn’t enough, he got us a two-​night stay at the Hotel Dumont on the 35^th floor. Upon arriving at the hotel, they had a bottle of wine and chocolate covered strawberries waiting for us. The view of Manhattan from the 35^th floor was incredible! The Chrysler Building was right outside our window. The room was very comfortable and well appointed. The location was convenient to many places that we wanted to visit and within walking distance of most things. The hotel staff was very friendly and welcoming. Highly recommend!

This is really a great place to stay in Manhattan. I rented two rooms – a one bedroom skyline suite and a junior suite with a skyline view. Both were wonderful – great view, in the middle of it, but relatively quiet for being in midtown Manhattan. The staff was very friendly and helpful with a variety of requests – from getting more wine glasses, extending out stay one night, and keeping the room clean without unnecessary scented, chemical cleaners. The beds were comfortable and the bathroom in the one bedroom suite was spacious by NYC standards. The kitchen had the very basics but has a full size fridge and a small gas stove with a real working oven. I was able to make enchiladas in the room one night for dinner, for my Mexican-​food deprived son that lives in the area.

I was booked at Dumont from my employer, to do some training and support for a new operations coworker. It’s a nice high rise building, littered with rooms with a small but full kitchen, a functional bathroom, and a fairly spacious room with furniture.
Started with the check-​in from the front desk — greeted by the staff who are fairly friendly, got it done in decent time (5 minutes). Decent elevator system to take you up or down, a max of 5 – 6 people. Rooms are accessed by the key card system.
Closet space is decent with the usual amenities: hangers, key coded safe, electric iron, and spare blanket and pillow.
A couch and chair with a coffee table decorates the room, along with a usable desk for writing stuff or using your laptop. A queen bed is comfortable and sheets, pillows, and comforter are nicely set up. An HDTV is there for your enjoyment, but I never had time to use it, so no comment there.
When sleeping, it does get a bit noisy outside with the police and ambulances, even at 2 in the morning. The bedside drawers, there should be earplugs to help out.
Housekeeping has been good about respecting the do not disturb sign, and are competent in sprucing up the room, and respecting your personal property. Of course, money, credit cards and etc, take them with you or put them in the coded safe.
Room service is decent, which is served by Cinema Café — food is okay, but its marred by the fact it’s carried a half block away and can get cold during delivery. However, its competently cooked but I didn’t like the menu items, purely my opinion. There are many other places to eat, like Blockhead Burritos for Mexican based cuisine, or Bareburger for very decent burgers with your choice of meats.
When I was at Dumont earlier in the month, check out was quick and decent, and was able to get a cab fairly easily with the doorman’s help.
This place is a bit pricey for my tastes but is still well worth going for a nice, comfortable respite.
1 star penalty for noise, lackluster restaurant for room service, and noisy toilet filling up (a minor bit).

This hotel has nice rooms BUT the staff is awful. They need training and manners. The wait to check in is long, when you eventually get to check in the process in slow, antiquated and poorly handled, especially if you prepaid. If you have to deal with the staff you won’t enjoy it here.
I would never stay here again.

The amenities here are top notch. I did not pay for the 2 bed room. My employer did and has had an agreement with them. It was a suite with awesome views of WTC and downtown Manhattan. The gym is ok-​small but useful to get a workout in and there’s an apple dish on Messanine gym level. Maid service cleans everything and was greeted nice by day to day staff.
The front desk here is a complaint. When checking in for a week stay their tone was condescending seemingly because they couldn’t find employer rider agreeing to pay. They were going to charge my card full amt without even telling me, I thought I was paying deposit. Immediately I was treated as in the wrong for rider before sorting it out. Not friendly, organized, or helpful for a guest checking in. When checking out today same attitude. Understandable guests pay top dollar here yet this is still the hospitality industry. Seemed all they cared about was $$ payment with invoice slipped under my door last day.
Pros-​great location, hotel, night staff member and day to day staff friendly
Cons– management unorganized, not welcoming. Little things that would make any hotel better.

This boutique hotel is in an excellent, central location (E 34^th and Lex), has beautiful suites and fantastic staff (Marcia in particular). There are plenty of cafes within walking distance, and a Duane Reade across the street (for any forgotten toiletries). There is also a grocery store near by, which is great for anyone who’d like to cook in their room (gas stove, anyone?).
My husband and I arrived at this hotel after things at our original hotel took a turn for the worse. I couldn’t be happier with our good fortune!
If you have the opportunity to stay at The Dumont, take it! You won’t be disappointed.

Smart atmosphere, excellent staff and great service. Must try the fois gras chicken for two. If there’s three of you, share it and order another entrée. My suggestion is the suckling pig. Extensive wine list and the cocktails are well structured thanks to Dominic V.

We just finished our family’s first visit to NY where we stayed at the Affinia Dumont. I reserved the hotel as a package on Priceline and got a great deal. We were happy with everything about this hotel from its central location walking distance to many things we wanted to see, to the spacious room (we upgraded after 1 night to the one bedroom to accommodate snoring family members). Even the regular room was large and had a full kitchen and large bathroom. Our views were amazing! I would definitely stay there again and would highly recommend it.

I had an interview at NYU and would have appreciated a review specifically for that – so I’m going to give you one myself. This hotel was great. I took a cab from JFK to here. I had concierge walk outside when he saw my taxi and open the door for me, someone to take my luggage upstairs as I wanted to travel on foot before my friend arrived, and overall everything went smooth. Though it was cold I was easily able to walk to Central Park, Empire State Building, and 5^th avenue. I got a cab to NYU just $ 15 or less – very convenient. I was on floor 38 or something, elevator was very fast and I had a pleasant view. Overall, this hotel was everything I was looking for it was clean and safe; I had a pleasant first time experience in NY.

The rooms are nice but the amenities really are sub-​par. I called in advance about a gym because i’m big into working out and they really talked there gym up. I get here and its under renovation so I cannot even use it. They put a treadmill in a room that fits 2 – 3 people max and called that the temporary gym. If you need to print something for work they charge you, which would be OK if it were not suppose to be an upscale hotel that cost 280 bucks a night. I had a problem accessing some lease papers I needed to initial off (take 1 min) so I wanted to use a computer in the lobby and they said only if I paid them $ 5 for every 20 mins. Once again if it were a motel that would make sense but for the quality of service they try to advertise it does not make sense

We really enjoyed our stay here! It is a convenient location and the hotel staff is really nice! Rooms are very large by new York standards and the beds were super comfy! Also, there is a full kitchen in each room! We had a room on the 18^th floor and the view was pretty good. Very quiet at night. Also they have free wine from 5 – 6 each night! For the price (reasonable for NYC) we would definitely stay again! Highly recommended!

Pros:
Clean
Great subway access
Near restaurant
Great customer service
Hotel is spacious by New York standards
Cons:
None

Stayed for 3 nights with the BF and had a great experience here. The junior suite was furnished nicely and was definitely spacious enough for 2. There’s free wifi, a gym, and you can also get free wine at their happy hour from 5−6pm every day! The location is great — right next to a ton of restaurants and less than a 5 min walk to the subway. They also held our bags for us after checkout since we had a late bus. Nothing to complain about here!

Definitely among the top best Hotels I’ve stayed at.
Service is excellent. The rooms are very clean and taken care of. The Staff are very professional and will try to help you with anything they can. It was extremely easy to get to by FDR drive and there is plenty to do within walking distance of the area. This was the simplest, everything you need, kind of hotel without sacrificing class. For the price I paid, I was given a mini apartment complete with two queen size beds, executive desk and a full kitchen.
On an added note, I actually left an expensive item behind after check out and hours later, housekeeping actually held it for me. I was beyond shocked. It was an act of God and someone’s generous mercy that they put it aside for me, so they deserve credit.
I would come back in a heart beat and I’m impressed that my best friend even found this gem!

I stay here once a month for business-​related travel. Though I work nearby, it is conveniently located to everything most tourists would also enjoy… shopping and lots of variety in cuisine.
The staff here have always been extremely courteous; my room always immaculate and quiet (for those who work late into the night); and the kitchen is perfect for those who have extended stays or like to cook. I request a blender sometimes for my morning protein shakes, and it has always been provided, which I appreciate. I love their fitness room too. And happy hour :)
I was also pleasantly surprised with a complimentary upgrade to a junior suite during my most recent stay. My previous rooms have always provided a beautiful view of the city… but THIS suite’s view was just spectacular! Highly recommended to everyone who enjoys city scenery.
Already looking forward to next month’s stay. Thanks Affinia!

Spacious rooms, good views & wonderful staff. I enjoyed my first stay at Affinia Dumont so much that it was my immediate choice when I brought my family to the city several months later. The full kitchens are a great convenience. Request a high floor to get the best view; see the photos people have posted for examples.

Terrible. I left my phone charger in the room right after I checked out. And they didn’t let me get it. They lost it and never kept me updated even though I left my number at the front desk and went back on three separate occasions to check!!!
They own me $ 26. So inconsiderate.

My family has been staying at the Affinia Dumont for years. In the past, we experienced great service. Someone would meet us at the curb to help with our luggage, the staff was friendly, and the one-​bedroom suites we booked every year were gorgeous.
This year, not so much. After we struggled to get our bags into the lobby, we waited five minutes for the two staff members at the front desk to finish with their current customers. Then we waited another ten minutes between giving the staff member our information and actually being checked in, as he took a phone call and then disappeared with no explanation.
Finally, we were sent to a room. As we reached it, a woman came out, apparently surprised to see anyone coming to occupy the room. She informed us that the air conditioning had been broken, so engineering would be coming to take a look. It was 80 degrees outside, and my father is obese. No air conditioning is bad. We entered the room and found that not only was it stifling, but it was a (tiny) single room, rather than the suite we had reserved. We called the front desk and were placed on hold. After ten minutes on hold, my mother went down to the front desk in person. When someone finally returned to the phone, she was down there. After another several minutes, we were sent to another room. The computer apparently said «studio» while our confirmation read «1-​bedroom suite.» We received no apology.

We stayed here for 4 nights and it was a wonderful stay! This hotel offers a kitchen which is a perk for families traveling with young children. We never actually used the kitchen but we did utilize the fridge! Let it be known that the rooms are very big! We stayed in the double suite and compared to other hotels in the area it is twice the size sq ft. wise.
Location: 2 blocks from the subway and easy to grab a taxi at the corner of lex. It was also walking distance to Penn Station (long avenues) and Macys/​Rock.
Cleanliness: The rooms were REALLY Clean. The staff also supplied extra blankets as it was snowing!
Staff: Friendly! Accommodating! We landed at 7 AM after a red eye and I called on the way to the hotel and they held a room for us for early check in and accommodated with late check out! They also stored our bags and offer discount tickets to local shows.
Great alternative in NY!

Hôtel en rénovation durant mon séjour en août 2012 ce qui né permet pas. vraiment de faire de grasses matinées … c’est tout pour les points négatifs !
Sinon c’est un excellent hôtel, l’ambiance y est tres agreable et les réceptionniste de bons conseils. Les chambres sont très confortables et pratiques. Bref une référence a Manhattan !!