Duane Reade

The Pharmacy Staff is incredibly rude!
They had my prescription waiting for days and never told me! I called several times to see if it was there and they never returned my calls.
I would NOT recommend this Duane Reade Pharmacy. Go to the one on 34^th and 3^rd. They are way nicer and respect you there —

This the review for their sushi. Chefs are very nice and helpful, no complaints there. While I don’t expect to be wowed by store fish, I have noticed the quality of their ingredients is getting worse and fish portions are getting abysmally small. There is just California roll everywhere and maybe two slices of salmon. WHAT GIVES, AFC?!
I believe earlier this year another company was working under DR when this new sushi company AFC took over. The company before was sooooo good, I used to scoff at my coworkers when they overpayed for sushi anywhere else. The portions were generous and overall the quality was decent! Put that together with good rice ratio and reasonable prices and you get a solid, work lunch spot.
With AFC, I decided to give them a chance, time and time again. The ingredients are very poor, especially the seaweed salad (it should not be neon teal color, btw, or taste as bad as it does). There’s a HEAP of rice, especially around be maki, it’s just too much. The fish is tolerable, but what really bothers me is how little fish there is in the combo boxes! It’s only gotten worse this past month!!! Before you would get a solid 6 pieces of salmon sushi and a roll, and now the company has even taken that little happiness away and you get maybe 2 pieces and some California rolls. UGHHHH will you take away chopsticks next?!?
Don’t even get me started on all of the spicy mayo drenched on everything. Poor sushi guys, they’re working with what they have but the company seems to be all about cutting back on just about everything, including their customers.
Listen up AFC, the hardworking people and neighbors of midtown do not want this crap that you’re pulling: please stop pushing more rice, less fish, and heaps of mayo on your customers just to cut down on more stuff next week. It’s noticeable and it’s plain rude.

This review is for the Pharmacy only … Particularly the Pharmacist Liz. She goes above and beyond what any pharmacist has ever done. She reached out to my dr’s office when one of my prescriptions was wrong — as well as following up with me twice saying that she was still waiting to hear back from them. She is always friendly and although I’m sure she see’s a large # of people per week, she remembers you when you walk in and/​or call. I previously went to the DR in Times Square before it closed and if anything was wrong (or they were out of something) I wouldn’t even be informed until I went to pick it up.

WORST WORST WORST WORST EVER. The people who work in the pharmacy are absolute boobs. They can’t do the most basic of tasks & mislead me twice in the same transaction — regarding whether they had an antibiotic in stock and then whether they had my insurance information. Really pathetic.

Worst ever. Supposed to be their new «upscale» store but horribly understaffed and mismanaged. Also they have fancy coffee machines and frozen yogurt that are broken better than 90% of the time. Finally if you ever do manage to get anything be prepared to wait up to 15 Monson the checkout line.
AVOID AVOID AVOID

Love going to the DR. They got, whacha need, what what whatcha need.
11:30am no line all good.

I come in here for snacks and any emergency items I might need during my work day. I really try to avoid having to buy anything other than snacks though because it’s SO EXPENSIVE. They’ve lately added a frozen yogurt bar and freshly made sushi section. They have prepared sushi available that you can just pick up but I have an inkling that you can ask the woman behind the counter to make you a roll right then. If you go at the wrong time, the line is INSANE. I’ve definitely walked in, seen the line, and changed my mind and walked out.

Was wondering how this one can also be open 24 hours and be right beside Walgreens: same owner, there you go. That’s how marketing works, if one doesn’t like one franchise name, then here’s another competitor…
Not as much action as W, as it’s definitely more geared towards pharmacy area, and still some aisles for consumer products, ie. cereals, chips, junk food.
Most of the action is downstairs.

***Duane Reade is, I believe, a regional drugstore chain; the store did not seem particularly nice, but their price for an individual Evian bottled water might have been cheaper than any store I have visited in the United States***
I imagine parking spaces around here are expensive and very hard to find.

Lines move quick, even with the long lines around 1 to 1:30pm peak lunch break time. Limited items and definitely double check checkout prices rung up. Sometimes they ring higher than posted price.

This is one of the most attractive-​looking and well-​stocked Duane Reades I’ve ever been to. Also, their card selection is *terrific* and I bought lots of cards today (which makes up for having previously visited several stores where the selection was pathetic).

Stopped by here the other night looking for a beer as I didn’t want to get ripped off by the nearby delis. I saw a tall can in a $ 1.99 rack and it was a done deal. When i got to the cashier, she rang me up for $ 2.50 and I informed her it was $ 1.99. She asked the manager if it was true and I walked with him to the refrigerator to check. While I was standing there, I realized and said, «Oh…someone must have moved this beer to the $ 1.99 rack. Sorry about that.» The manager looked at me and shouts to the cashier, «Ring him up for $ 1.99…»
It’s always nice when you receive excellent customer service when you least expect it…

Does anyone ever actually enjoy coming to Duane Reade?
The answer is no. No one does.
They prey upon the fact that New Yorkers don’t have many alternatives when it comes to prescriptions and random food/​hygiene needs. This location is no different than the rest.
Prices are high, selection is hit-​or-​miss, lines are long, employees are somewhat less than happy with their lots in life. If there were an alternative in the neighborhood, I’d go there. But there isn’t.
2 stars for being «uniquely New York» I guess. But maybe there’s a reason DR never went national.

Ahh the memories of Duane Reade… When I first moved to New York city I thought Duane Reade was a chain of stores owned by a famous football player, TOUCHDOWN! Duane Reade scores again!!! lol it sounds like a football player doesnt it?
Anyway I just acquired a slight cold from everyone in the subway coughing up their lungs in my face, and I cant hold my breath that long when theres consecutive coughing going on, so I ran into this Duane Reade store on my way to pick up my lost sunglasses at the Parker Meridian (always tip the coffee girl well).
Anyway I walked in and the layout of this store is great, nice big signs on the aisles so you can narrow down your search, clean and stocked with everything you ask from a pharmacy.
So yeah I had quite the pleasant experience!

I can’t believe writing another review on a second Duane Reade but I HAD TO!!! This location SUCKS!!!
They didn’t have my cigarettes for the SECOND TIME!!! They had the soft packs… I don’t know about you but the soft packs tends to crush my precious nicotine sticks.
So after waiting on a ridiculously long line… I purchase the only one item. I pay with a $ 20 and the stupid cashier gives me back 17 SINGLES!!! Are you kidding me??? You couldn’t even give me a $ 5??? YOU HAD TO GIVE ME MY CHANGE IN SINGLES??? 17 SINGLES???
I CURSE YOU DUANE READE… I PLAGUE UPON YOU!!! A PLAGUE!!!