Domino’s Pizza

This is the worst restaurant i have ever ordered from. The people on the phone were awful and understand no english

NEVER ORDER FROM THIS LOCATION!!!
I placed an order online at 11:19pm and was given an estimated delivery of 12 – 12:10am. At 12:10am the food didn’t arrive so I called up to get the status. I was told that I was too far and it would take another 30 min. I complained and asked that I be at least refunded the $ 3 delivery fee that the location charges and doesn’t give to the driver.
The person said no problem and hung up. At 1am, still no food. Called again at 1:20am to find out where my food was and the person hung up on me.
At 2am, still no food and they closed.

We placed an order online 1 hour and 45 minutes ago for 2 medium pizzas and when they didn’t arrive within the first hour we started calling and there was no answer for the last 45 minutes but my credit card had been charged. We started to think that the location had closed down. We finally get in touch with them and they tell us it’s a 2 hour wait for delivery and it will be there within 20 minutes, no apology. Are you kidding? It’s NY, pizza doesn’t take that long. Order from Papa Johns and save yourself the trouble.

One of the worst dominos in NYC! Stay away! I ordered 3 times in the last month and all times they got my order wrong!!! The last time I called to correct the person he yelled at me… when I asked to speak to a manager he said he was the manager. VERY unprofessional. They need new employees ASAP!

This is the worst Domino’s I’ve ever ordered from. When you call to try and correct how badly they screw up your order, you don’t get anyone who understands english. BEWARE AND DO NOT ORDER FROM HERE.
When they told me they’d try and correct my order, they never did and three hours later I’m sitting here with the wrong order. The man who answered the phone also tried getting my credit card information again when he does not need my credit card number to review my order.
DO NOT ORDER FROM HERE.

The pizza crust was burnt and they delivered the wrong sauce with the cheesy bread. When I called, they said if I wanted a replacement it will be a while because they were busy. Waste of time and money.

I was in the mood for pizza again. Yesterday at a different pizzeria, I was was left unsatisfied with the service and today at Dominoes, I was left with unsatisfied with taste. I really just have to say the bread was really off but thankfully it was baked long enough from making it disastrous to bite into. I am certain they’re using a different type of bread than say a year ago and it seems that way with a lot of pizzerias I’ve been to in the last year or so.
But hey for $ 14.14 for a large 3 topping pizza, it sure beats paying over $ 100 for 3 small pizzas, and 4 bottled water/​ice tea. Otherwise I’d definitely go for the 2 for $ 5.99 deal they’re doing now. I was pleasantly surprised this place had a table with seats and I brought my own Arizona Iced Tea.
I still prefer Papa Johns bread selection in their pizzas and their generosity with ingredients. The Pizza I had from this dominoes also feels like it could use a lot more cheese.

I feel what makes an establishment shine is not the merchandise/​product but the customer service. This Domino’s in particular goes above and beyond with customer satisfaction! The deliveries are usually pretty fast as well.

I have been here a bunch of times and see them making pizza without wearing gloves. The health code does not require pizza places to use gloves, and often gloves are just for show because they are cross contaminated, so that does not bother me too much. That said, I have noticed people at this location taking money and then going back touching ingredients to make pizza… not good.
On a positive note, I really like the new Domino’s. The ingredients may be cheap and mass produced etc, but the thin crust bbq chicken pizza and feta/​spinach artisan pizza are really delicious. Not the best food to eat all the time, but very nice once in a while.

TL;DR You don’t order here to get pizza, you order here for $ 5.99 tasty carbohydrates.
I just want to point out that I gave this place more stars than NYC mainstay Russ and Daughters. Why? because I didn’t spend $ 14 on a product I didn’t like.
This is the Lower East Side Domino’s which I’m really happy that exists. The fact that you’re already considering domino’s as a place to eat in a culinary capital such as NYC is because 1. you’re depressed 2. you’re being cheap 3. you don’t know any better.
For me it’s usually I’m being cheap. Where else in NYC are you going to get obese, self destructive full enjoyably for $ 6? I’ll tell you right now if Prosperity dumplings delivered or was closer and I didn’t have it for lunch already, I probably wouldn’t have a need for this place, but guess what, that’s not a reality. So here I am on a Friday night eating super tasty $ 6 bread with stuff on it.
The problem here is everyone thinks this place serves pizza. Just because some tells you they are pizza doesn’t mean they actually are. It’s like the nerdy kid saying he’s a football player. No kid, you’re not… but you are super smart and I’ll be friends with you because of that, not because you’re pretending to be something else. With that said Domino’s serves… food. Tasty affordable food. That round dough thing with tomato sauce and cheese and optional stuff is their signature dish. I personally like to eat it the way they serve it, cut into 8ths, but there’s other ways to eat it. You can fold the entire thing in half and have a huge sandwich… or a calzone. You can cut it into smaller bite size pieces and have a soft version of bruschetta. You can take two slices and put it on top of each other and call it stuffed grilled cheese. Food is what you make of it.
I can’t say for the other things this place or other Domino’s serves. I really only order their 2 topping medium pizza… i mean round dough cheese dish. It’s $ 5.99 plus tax… it’s now cheaper (and closer than) Halal Guys which is now $ 7 for a platter. It’s also cheaper than my corner pizza shops that are $ 2.25 a slice, which usually needs 4 slices to feel full for me. It’s also cheaper than me getting a deli sandwich for $ 5 which won’t get me as full.
This place is A-​ok!

To any of the people who have ever ordered from or visited Domino’s (this one or any other) while you are/​were living in New York City, and that includes any of you who have ordered from them more than once or for any other reason than to experiment or be able to write a review, I have one question for you:
What is WRONG with you?
You are living in the PIZZA CAPITAL OF THE WORLD, and you order Domino’s? Seriously, are you insane? Are you so attached to that freakin’ hyper-​processed cardboard because you ate it growing up that you have to have it? Why did you move here? So you could eat the same crap you ate in Iowa? You should seriously be ashamed of yourself. Do us all a favor, move back home or do the right thing, SUPPORT LOCAL BUSINESSES and eat LOCAL pizza that is a million times better than this nonsense. This stuff is CRAP. Do you hear me?!? It’s CRAP, it tastes like awful, and it’s people like YOU who brought this garbage here. There is no version of Domino’s, Papa John’s, Little Caesars that should be ANYWHERE in these five boroughs, and if you don’t support that idea, GO HOME, and don’t come back ever again. You can find this awful crap on your local miracle mile in freaking Okefenokee (apologies, Georgia), but as a life-​long New Yorker, I can tell you that we don’t want it, we never wanted it and we never will.
This is what’s killing New York. Instead of patronizing artisanal vendors, you give your money to these corporate behemoths, who are encroaching on this city day by day with their non-​food food. It has to stop.
Furthermore, I posted a review for this restaurant TWICE, and someone reported me claiming I hadn’t been there. As an Elite Unilocaler for 9 years running, I take exception to that and I’m not sure who determined that or how it was determined, so I’m reposting that original review because I was actually there, TWICE. Not only that, this time I ordered from home and took a photo of what I ordered and the box, to prove that I had been there, so whoever seems to feel compelled to report me, GO AWAY.
I feel a lot better now. Ha.
Here’s that review:
Let me say this before I begin: ARE YOU KIDDING ME? OH, NO YOU DIDN’T…
Ok, now that I’ve gotten that out of the way:
IF, in fact, you eat a pizza from this place WHEN YOU LIVE IN NEW YORK CITY, A.K.A., THE ABSOLUTE FREAKIN’ CAPITAL OF PIZZA IN THE WORLD, one or all of the following must be true:
1. You’re a douchebag. (sorry, I love you, but it’s true)
1a. DUH.
2. You’re a moron. (sorry, I love you, but it’s true)
3. You’re really, really dumb. (sorry, I love you, but it’s true)
3a. You ate stupid pills for breakfast, lunch and dinner the day before. (sorry, I love you, but it’s true)
4. You have no clue. (sorry, I love you, but it’s true)
5. You’re a tourist. (ok, this is where the love ends)
6. You’re deaf, dumb and blind and someone surgically extracted your tastebuds.
7. Numbers 1 through 6 above.
8. See number 7.
9. You’re allergic to good food.
10. You’re a masochist.
11. You did it on a bet… for a million dollars.
12. Someone is holding a gun to your head.
13. You’re a stockholder.
14. You own the franchise.
15. You’re taking your new lobotomy for a test drive.
16. Your parents told you they’d disown you if you didn’t eat there.
17. Your friends and family are all being held hostage by pizza terrorists who left a ransom note with instructions to «eat a pizza at Domino’s IF YOU EVER WANT TO SEE YOUR FAMILY AGAIN ALIVE.»
18. You have a desperate need to know what most of the U.S. thinks of as pizza so you can realize exactly how lucky you are to live in THE ABSOLUTE FREAKIN’ CAPITAL OF PIZZA IN THE WORLD.
19. Someone is making you do it at gunpoint… AGAIN.
20. You got amnesia and forgot that you live in THE ABSOLUTE FREAKIN’ CAPITAL OF PIZZA IN THE WORLD.
21. You live in an alternate universe where everything is exactly the opposite of the way it is in this universe, i.e., in that universe, NEW YORK PIZZA SUCKS, and DOMINO’S is AMBROSIA.
22. **Fill in the blank with hot star/​starlet of your choice** is inside the store making pizza… NAKED.
23. Or like ME, you went here just so you could repost a review, because the last time it was posted some DOUCHEBAG reported it to Unilocal because you hadn’t actually eaten AT THIS PARTICULAR ONE (like there is any difference between one FOUL Domino’s and another, gimme a F*CKIN’ BREAK. Enjoy the ride to HELL, you weasel.). Ha.
One last addendum to address the person whose review said «Why all the hate?» (jertroll; note the orange question mark head, and other tell-​tale signs), the pizza at Domino’s SUCKS butt cheese and there is NO EXCUSE if you live in this city to be buying DOMINO’S. EV-​ER. Move back to freakin Iowa or wherever it is you came from. GEEESH.
There. I said it. I feel a lot better. Catharsis can be good. Have a nice day.

I’ve been ordering from this Dominos for a really long time and the service is erratic. Sometimes I’ll order over the phone and the person can be nice and send out a perfect order. Other times it becomes into a living nightmare when they just Hangul on you without letting you finish your order or giving them the right address. But the pizza is always reliable and a quick fix :)

I don’t know where all the bad reviews come from. This is a sure-​bet Domino’s. Sometimes you are just in the mood for this kind of thing. The online ordering from this location is consistent, and the delivery men are very nice!

The portions are laughable. Wings came with virtually no sauce on them. Pasta for $ 6 is hilariously small.

The last three times I’ve ordered from this store the pizza turns up cold, congealed and completely inedible. More fool me for not giving up after the first time! They always agree to send a new one, but then you’re waiting up to two hours just for a pizza. Lots of other great pizza joints in NY — Order from them!

Good thin crust and hand tossed. You always know what you’re going to get and that’s actually very comforting.

extremely terrible delivery experience — will never order from this domino’s again
I ordered delivery. After waiting 45 minutes, I called and, after giving my address and phone number, the person told me things were back up, but my order was on the way. After waiting another hour, I called and the person said they couldnt find my order, and that I should call another number to attempt to cancel it. This number turned out to be for an entirely different domino’s pizza, which told me, of course, they didnt see my order, and so could not cancel it.
All in all, 20 $ completely wasted

They forgot the glaze and the sugar on the volcanoes and the volcanoes were the wrong way like they looked like this \/​not /\!!!

I actually downloaded Unilocal to leave this review. This place is a mess. The guy on the phone couldn’t speak English or take my order properly and kept giving me an incorrect price. I actually had to download the dominos app so I could place an order electronically because they’re so useless.
#fail

I am not embarrassed to say that I love to order Domino’s every so often — here’s why:
Fast delivery
You know what you’re getting
Great variety — who DOESN’T love build your own pizzas?
Nice delivery guys
Coupons all the time
Extra sauce (I dip pizza in garlic sauce or the icing that is for cinnastix)
No, this is not the best pizza in the world.
However, when I am broke and hungover, this is my JAM.