Dion Cleaners

Terrible place with awful customer service. Paid $ 40 to get a pair of pants tailored only for it to fall apart the day after. Laundry service takes a long time. They also have incredibly rude employees
If you need dry cleaning or laundry done I suggest going to the place right by it, bet 14^th and 13^th streets and ave a

Had been going to them and service was well. They have fast turn around and quality is okay.
I bring a ton of shirts and pants to them at a time, mainly for my office job and they have no real system to account for everything, just handwriting on paper. Well, they lost two of my shirts one day (value of $ 300) and no explanation, just «we will look for it». No refund or credit. Try the organic dry cleaners on 1^st Ave. more expensive but they are reliable.

I get all my run of the mill dry cleaning done here and have never had any issues. Their prices are appropriate and turnaround time is pretty quick, plus the owners are really sweet. I’ve had a pair of jeans shortened by Crystal, she attached the original hem. Also had a lined maxi dress hemmed with no problems. They’re good about stain removal too, won’t give you a hard time. They even told me that they didn’t think I should have one fabric treated because they feared that the color would fade.

Started 2015 with 20 new pairs of socks. 5 months in I have 3 pairs and 17 singles.
Also, they burned the bejesus out of two suits and refused to even offer me a refund, let alone compensation — smiled the whole time though.

I don’t know how absent minded you have to be to staple tags onto a dress shirt.

I gave them one star cause I had too… they advertise to be «leather experts» but they RUINED my leather jacket… with no apologies. It’s dehydrated and blotchy and in disrepair. I’m furious.

They ripped a very expensive shirt and then claimed that I brought it in like that. The owners were unapologetic and offered no option to rectify the situation. I had been using them for about a year but have now found another cleaner with better customer service

I was referred here by a friend while I was in town for a business trip. The service was excellent and the services were great. None of the items that I had left with them were tarnished in any way or late by any means.
The location is also quite perfect.

Never go here! Stay away!!! I got my pants tapered and shortened and they completely ruin them!!! Not to mention I wasted 50 bucks I spent for the service fee, I lost my favorite pairs of brand jeans which I bought for $ 250 per each. The jeans came back with the wrong measurement far smaller than my request and the stitch came undone so easily I had to get them fixed at somewhere else again, which eventually made the jeans too short to wear. I wish I paid a little bit more and then went to a more professional place than here. I would never return here again not I want to recommend anyone I know who care for their clothes.

This has been my local cleaner for about 6 years and they always seems to get the job done. Nice family run business and reasonable prices. My husband gets all his hemming done here and I even got my wedding dress cleaned by Dion. Cash only.

They’re all super nice! everything’s always on time and ready when promised =)
never had any problems with my dry cleaning or getting my laundry sent out

Dependable, on time, and affordable. They have free delivery and pick up, which is great.

dropped off one linen shirt for dry cleaning. It came back wrinkled and the collar wasn’t pressed.
place looks like there are rats roaming around. nasty.
average prices. but rather pay more and get better service.
won’t go back. michelle’s cleaners on ave C is much better and they are so nice.

one day i was running late to work and had a shoe emergency outside of dion cleaners. the strap broke on my sandal and i worried i’d be late. i handed the shoe over and within 5 minutes they fixed it to way beyond new — using several types of needles on the sewing machine and matching the clasp to my unbroken shoe. i was really impressed and grateful.

I would give them zero stars, but of course that is not allowed on Unilocal.
The people here are nice, but that is all they have going for them.
Awhile back I tried this place and found that it is definitely more expensive than the place where I currently go (and love) — Cleaners on 10^th St (and Ave. A) .
Most recently a roommate of mine mentioned she found a great new laundry place that was also inexpensive so I thought I’d try it out. I rolled up to where she had described the laundry place to be and found myself standing outside the same place I had tried ages ago. Well, I was already there and had a handful of heavy laundry so I figured I’d just get it done this one time and then go back to my regular place. It couldn’t hurt, right? WRONG.
My favourite pair of white pants came back with weird black stains all over them, along with a pillowcase from my 100% egyptian cotton, 1000 threadcount sheets (read: expensive), and a work shirt.
I took it back and showed them the problem but they were unable to fix it and were definitely not going to provide any kind of compensation. Their only explanation was that «sometimes there is a pen that gets into the laundry» No sir, I never walk around with pens on my person and if there was a pen in my laundry, it would have gotten on everything not just 3 random pieces of clothing. Get your story together.
I STRONGLY STRONGLY STRONGLY urge you not to go to this place. They will ruin your clothes with a smile, which just makes it worse.
Instead I can’t recommend the cleaners at 10^th and A enough. They are great and have pick up and delivery too!

While it’s just a coincidence that this little dry cleaner on the corner of 14^th and Ave A shares a name with Dion DiMucci of doo-​wop fame (
), I do feel a certain desire to toe-​tap when bringing clothes here.
First, there’s a communication barrier; don’t ask questions. Second, they only take cash; don’t forget to stop at the ATM. Third, they may give you a hard time about excessively ripped hems or stains; don’t back down, they will fix it.
After all is said and done, however, the prices are dirt cheap, they have your cleaning done in a jiff and won’t charge a fee if you forget your ticket. They’re good enough to keep me coming, but I’d still consider myself a wanderer.

I had a dress dry cleaned and another dress hemmed. The dry cleaning job seems fine, but the hemming not so much. The bottom of the dress is crooked, so I won’t be getting anything else tailored there.
Also, these guys don’t have a credit card machine, so it’s cash only.

Honestly I have to say they are a great dry cleaner I have not had any of the problems the other Unilocaler had. I have been using them now for a few months and I am very happy. Not only do the pick up and deliver my clothes they are the cheapest in the area close to Stuy town.

This was a horrible cleaner. I dropped off a coat to be cleaned before the winter season began. Not only did it take them 4 days, but when I got it back, it was still dirty. Not stains, just the NYC dirt that, had it been cleaned properly, would have come off. When I called the owner says they cleaned it twice and it just didn’t come off… right.
I do NOT recommend this place