D’Agostino

Pros:
Clean, friendly, good location, and with a wider selection than some of the other nearby markets like Morton Williams. The strength is really in the breadth of offerings; if you need to find something the odds are they’ll have it there. They also sometimes have free cheese samples and wraps available during the day.
Cons:
More expensive than the other nearby markets. I’ve comparison-​shopped and it’s generally better to buy a product elsewhere if you can find it. It can even be more expensive than the nearby-​Whole Foods, which isn’t ideal. This can be mitigated with the rewards card which can be very helpful.

One star but the store manager deserves zero. As I was leaving the store I noticed that the price of one of the items was incorrect. I went back in and noticed I was right. The cashier told me that was the price for card holders only — I might have missed the small print somewhere, but didn’t complain. I just told them I was going to return the product. The cashier told me only the manager could do refunds and she was the cashier number 5. I got in line and when I explained to her I would like to return the product I experienced the worst customer service of my life. She was so rude I almost returned everything I had just bought. She was acting as if I was asking for the most absurd thing on earth. She threw a form in front of me and said: right your details. No please, no nothing. The pen was not working and when I asked for another one she looked at me as if she hated life. I live right next door but will never go back to this store. I would recommend people to go to MKT at the Mercedes House on 54^th, customer service is a lot better!

PROS:
Clean, friendly staff, decent selection. Feels like a suburban grocery though smaller. Convenient if you live nearby. Decent prices for things that are on sale; sometimes the sales are pretty good. Rarely crowded.
CONS:
Very expensive for things that aren’t on sale; more expensive than Whole Foods for most things (and we’re not talking about fancy products here). Produce is sometimes on the verge of going bad. My friend I stopped in with spent $ 16 on a normal-​sized bag of cherries and half the cherries were gross looking when we opened the bag.

3.5-stars, which is rather impressive for a Manhattan grocery store, let alone this chain, which doesn’t have a grand reputation. I’d even give 4-​stars, if they had a prepared foods section to rival some of the UES locations.
Very clean, well-​stocked, decent selection, some items I have difficulty finding elsewhere, about the same price points (if you have a D’ag card, and take advantage of those deals) as I’d pay at other basic grocery stores, and mostly courteous/​friendly employees (which is a diamond in the rough thing in terms of this chain).

EVERY TIME I go to this place, I get to the register, and lo and behold there’s something that rings up at 2x the price that the sticker said, whether it was a sale price sticker, or the regular price sticker. Then the cashier asks if I want her to go check the price… when there’s always a line backed up… So, no, I don’t want to be *THAT* person, so I just have to the pay the higher price and be annoyed. Frustrating and aggravating and happens Every.Single.Time. Tired of getting ripped off and will now go elsewhere. And another thing, their idiot staff, if they go «to check in the back» for something you’re looking for — they don’t come back.

Lots of hummuses here, yorgo garlic hummus is tasty here, belgian beer selection, fresh deli sandwiches ready to go

I really don’t get the anger in some of the reviews. Are the prices expensive? Hell yes. This is Hell’s Kitchen, a hot area of Manhattan. If you want DAG to cut prices, how about offering to help them try to renegotiate their lease. High prices is a fact of life in an area like this. But as to what DAG can control, the merchandise selection the cleanliness, the friendliness of the staff, this store is five-​star all the way.

Incredible sandwich incredible service by the guy at the deli counter. He took his time to create a masterpiece.

Terrible service. Overpriced. Don’t shop here. They made me stand in line twice. I wouldn’t shop here but I have to since it’s so close by.

Absolutely horrible customer service. I went in on a Friday morning around 8am to buy some coffee and coconut water. I do not have a D’Agostino card and needed the coconut water voided. The cashier was very annoyed and called a manager over. They proceeded to argue very loudly with each other in front of me and two other guests in line. It was ridiculous and I walked out without buying anything. Embarrassing.

Can’t speak for the rest of the food, but do NOT get your vegetables here.
Tried buying some broccoli today for dinner, and when I pulled the broccoli out of the bag to wash it, found that the head was completely coated with aphids. Honestly, I’m not that high-​maintenance — I don’t mind a few bugs. I’m talking giant aphids floating in the water after I’d soaked the broccoli in salt water for 30 minutes, still alive and trying to climb out of the bowl. Clusters of aphids in every nook and cranny even after boiling the broccoli. Needless to say, I ended up throwing everything out.
God dammit D’Agostino, all I needed was one edible head of broccoli.

I only stop in if I need something quick since in it the closest supermarket.
Everything is way overpriced and the quality is average. The store is small and you feel cramped walking through. The staff will argue with each other in front of customers. Nothing crazy but enough to notice and make you feel a little uncomfortable.
I recommend going to Trader Joe’s or even Whole Foods. They are nicer, cleaner, bigger selection and cheaper. Yes, Whole Foods can be cheaper on most items.

This grocery store is ridiculously overpriced. It was located right next to my old apartment, so I would reluctantly come here to grab an item or two that I forgot to grab and needed for dinner that night. It would never cease to amaze me how they could charge so much for so little. Unless the item you’re buying is a sale item for that week, you are going to get gouged. If prices aren’t something that concern you, then I suppose this is a pretty ordinary grocery store, although it has a very limited selection of meat. Service was always friendly.

This store is ridiculously overpriced, and I just do not know how people do it… the staff is great… but the prices are just out of line… I only go for an emergency, otherwise, it’s Fairway for me.

The sales at D’ag can be exciting sometimes. In fact, what got me to even step in this grocery store is the $ 5 for 5 Chobani promotion. I ended up walking out with a box of granola bars, 2 bags of Pirates Booty, and some hummus as well, all on sale. Yes, you do have to browse a bit to find the rest of the sale products, but that’s the way to go if you want to save a few bucks on grocery in Manhattan. As much as I love Trader Joe’s, I still need name brand name goods every once in a while to supplement.
The layout is similar to Ralph’s/Albertson’s on the west coast, and it’s actually not crowded, probably due to the sky high cost of regular priced items and being all the way out on 10^th ave. The employees here are all quite friendly, and might I dare say, even quite helpful — too rare in New York. Oh, and this place is way cleaner than Gristides, cheaper than Amish Market, and not as crowded/​overpriced/​touristy as Food Emporium. I’ll definitely drop by now & then to seek out the sale items, but I’ll still go elsewhere for my «main» grocery items.

Don’t go if there is another grocery store nearby!
Compared to other grocery stores, the selection is poor and expensive. Grocery prices are already high enough in New York but D’Agostino’s is determined to take more than their fair share.
A second issue is that their sale items are poorly advertised and placed. I definitely think they do that on purpose so you think you are getting a sale item but instead are paying an exorbitant price for something else.
That brings to mind the third issue: the service. Each time I’ve shopped at D’Ag, the cashier has messed up the order. I always get overcharged and when I return the item that I thought was a sales item, I still get charged for that item!
As for the pros — as another reviewer stated, sometimes their sale items are pretty good. I did get a good deal on fresh produce! Better than the stalls /​farm stands on the sidewalk. Further, their prepared food section, specifically the sushi is freshly made and very tasty.
However, for me the cons outweigh anything positive and I will go to Western Beef or Trader Joes instead.

This D’Agostino’s is a real disappointment. The meat section is so small that if you have your head turned in the other direction you will completely miss it.
The dairy section is also sub par. A very small yogurt selection.
On the upside, they have an O.K. beer selection, and the staff at the check out counter are very friendly.

Alright, I still stand behind my other statements but having shopped here for many years I’ve learned to work around my annoyances. I am here at least once a week to fill in my Freshdirect orders

One downside to living in Manhattan is the lack of good supermarket options. You either hand over your wallet to Food Emporium or Dean & DeLuca or you slum it at Western Beef or Gristides, which are just nasty places. You could go to a bodega, but you end up paying $ 2 for a roll of toilet paper.
That leaves you with D’Agostino’s. Dag is fairly typical in layout, small, with narrow aisles and as such, you compromise variety of stuff that is available. That said, they have regular name brands at somewhat reasonable prices and the staff is fairly helpful. They also have some gourmet kind of stuff, but most of the store is regular supermarket stuff. The produce department is nothing special, but what they do have is pretty good quality, the meat department is ok, but the selection is anemic. The deli is a mixed bag with great fresh bread from a Portuguese bakery and lousy deli meats & cheeses from Dietz & Watson, yuck.
Dag is no Wegman’s, Publix, Albertson’s, etc., but it is about the best your are going to get in Manhattan without totally breaking the bank.

I give this location 3 stars for the produce and the selection of basic cooking supplies. For my money, I still prefer to go to the greenmarkets, but hey, D’Ag’s works in a pinch.
–1 star for the ineptitude of the cashiers.
–1 star for having some very off-​colored meats