CVS/pharmacy

I had an incredible experience today at this CVS. I went in for a passport photo. With low expectations I inquired about where to go and who to see.
The friendly associate behind the counter told me to wait and she’d call someone.
In Les than a minute a guy named Joseph appears. He grabs a digital camera. Pulls down a retractable white background and explains the parameters of approved guidelines. We laughed quite a bit as he explained and offered suggestions for this photo which will follow me for the next TEN YEARS.
He took great pics, I paid and we left. Several hours later I realized I no longer had my messenger bag with me. I assumed it was in my car. When I finally checked and it wasn’t there I remembered putting in on a rack at CVS while Joseph took the picture.
In a panic I made my way back to CVS. I assumed by now someone had foound it and taken it with them. When I got back I asked the first employee I saw where I could find Joseph. She said she’d get him and was I the guy who forgot the bag. !!! I was. And here came Joseph with a big smile. My bag was back!
Here’s the kicker, not only did they find and safely store my bag but Joseph made superhuman attempts to find out who I was and how to contact me. Really.
Great job. Customer for life. Joseph and the front cashier staff made a lasting impression.

Very rude staff, most of who do not speak English well.
Terrible wait time for picking up prescriptions.
They have robot call you and say prescription is ready but don’t say what prescription.

I’m only giving it one star because of its good location. The pharmacy is extremely disorganized and the line moves at a snails pace. The pharmacists are also rude when you call to fill your prescriptions. I cannot believe these pharmacists aren’t fired after how consistently awful the device is.

If you need to print any double-​sided photos don’t bother going here. The first day I went, the duplex printer was down. The second day I decided to call ahead of time to make sure everything is working. I called and asked if ALL the photo equipment is working. The answer was yes. I went and ordered my photos and what does the same lady that told me everything is working say,“The duplex printer is out of paper.”…*blank stare*. I say OK… can you re-​load it? Apparently only the photo technician can load it and for the 2^nd day in a row they are no where to be found. Just If you don’t have time to try 3 different CVS stores for a simple greeting card, do yourself a favor and don’t go here.

Shockingly rude pharmacist. You might expect that kind of attitude from someone working close to minimum wage in customer service, but as a pharmacy professional you get paid enough not to treat your clients like dirt. I really can’t stand this pharmacy, I’ll need to find a different option.

Must be the worst pharmacy. I’ve never seen such a useless group of pharmacist. I went in with 2 prescriptions from my dentist today. Clindamycin, and Tylenol 3. While I’m waiting i hearing them shout to each other the drugs that some other woman was waiting for was out till Monday. Poor lady, I think that should be kept a little private, seems unprofessional. Im up now, and they refused to take my prescriptions because they weren’t dated, because of the Tylenol 3 I was told that I MUST have the dentist redo it. Okay. I go back to the dentist for them to only put in the date, really anyone could have put in the date. No biggie, drop the script back off. I pick up my pills, then head home. I realized once home that I have 15 Tylenol pills, this must be incorrect as I was prescribed more. When I called I was not helped. Read the prescription! On Monday I can call my dentist again to resolve this matter… The only other experience I’ve had with this pharmacy was when they wouldn’t give my wife Sudafed because her passport and ID were not from the U.S. Though they have the worst pharmacy I have ever been to, and plan to buy any meds I need online, they do have the best CVS staff out of any CVS. The staff is so helpful, and respectful. The store is always clean an organized. Great store, horrible pharmacy.

This is my first Unilocal review of any kind but felt compelled to rant about how horrible the pharmacist has been at this store. The rest of the staff have always been incredibly kind and helpful, but the lead pharmacist is not only terribly rude but cannot adequately do her job because of her attitude towards customers. My doctor called my prescription in THREE different times over the course of five days, yet each time I called CVS I received the same «we never received it» response from the pharmacist with a snappy it’s-not-my-problem attitude. I finally asked them to check their voicemail and what a surprise… there were the messages from my doctor. I finally received my medication a WEEK late. Be persistent with this woman or she will continue to insist you are wrong and you’ll never receive your medication. Never going back again.

I love this cvs I would love to work there!!!

I love CVS, and in particular I like this branch. It’s open 24 hours, always clean and well stocked, and the people who work there are SO NICE that you start to wonder if they’re «on» something. Multiple self-​service checkouts means that you never have to wait long to pay. Groceries, makeup, soda, alcohol, cleaning supplies, batteries, gum, pantyhose… You want it? They’ve got it. (One downside is the pharmacy which, like pharmacies everywhere, seems to be staffed by slow-​motion robots.)

Why am I writing a review on CVS, you ask? If I could give this particular store a negative star, I would. Dear CVS headquarters in Rhode Island: close this horrible place down. The service is the worst I have ever experienced, and I am still trying to figure out why express checkout lanes require multiple cashiers to stand by them, not doing anything. If they are getting paid, please have them cashier instead of making little old ladies do all the work, holding up the line. This place is the worst, and I think of that every time I walk the extra block to any one of the other pharmacies in the neighborhood to avoid shopping here. No, seriously, shape up or ship out.

If it weren’t for the 24 Hour sign, you’d think the place was closed. Unusually dark and dreary. Housed in a former bank, the space could have been kinda cool. But it’s actually pretty depressing.
I don’t like coming here. They’re always out of organic milk, and they’ve stopped carrying their brand of grape soda… but honestly, that’s for the best. The thing is, grape soda goes so well with Famous Familia’s Pizza across the street. Well, there’s always root beer.
More often than not, I leave out of here empty handed. So I don’t make a point to come here anymore. This is such a sad CVS.

There is something godawful about putting a CVS into a beautiful space with vaulted ceilings and ionic pillars and all that architectural jazz, but actually being here sucks. Sucks. You’re greeted with an ear-​piercing BINGGGGGG that lets everyone know you (and every other customer) have arrived, or departed. It makes you want to get whatever you need and get the hell out of there. It’s dingy and gross, and I feel so so bad for the people who have to work here, not to mention those who have to shop here. Stay away, if you at all can! Godawful.

If I could leave No stars I would. I have given this Pharmacy chance after chance, the last prescription I had filled which was extremely important, they messed up and gave me a horrible attitude and I was nothing but nice!
Heres the scoop:
I was starting a new prescription my doctor wanted me to start right away and called it in. The pharmacy tells me they are filling it and to come back in an hour, i come back in an hour they tell me its not ready and to come back before closing… i wait for 1 hour and a half more, and come back and they say we don’t have your prescription that pill has been discontinued… I nervously in a panic called my doctors office who had already closed, again I need this medicine in urgency, trying to deal with a very serious issue.
Anyway, the pharmacist was incredibly rude as she always is, and the rest of the staff follows suite. She doesn’t offer any help and I asked «if it was discontinued why did you tell me you were in the process of filling it» she didn’t answer me and actually completely ignored me, and called the next person in line. I left with tears and frustration, and called my doctor and left him a message.
To make a long story short, I get a call from the pharmacy the next morning saying that they made a mistake, my medication was not discontinued it had to be «ordered» and would take 2 days.
When I went to pick up the prescription two days later, the pharmacist rudely shouts «ill be with you in a moment» then yells at her fellow employee to help me, the employee Sighs outloud rolls her eyes, and shouts from across the room «NAME PLEASE» i give her my name, she doesn’t find my prescription and then rudely announces to the entire store, the name of my prescription… a true HIPPA Violation!!! I have a PCOS, and endometriois my doctor was prescribing a hefty does of estrogen, and I am not ashamed in anyway but did not need the WORLD to know!
I work in a hospital and this is clear grounds for termination and if I had it recorded I’d probably own CVS thats how wrong it is to announce someones privacy, out loud.
After shouting the name of the prescription and announcing it wasn’t there, I insisted it in fact was! she very rudely said «Miss I’m sorry you are just going to have to wait for your «hormones’. I was mortified.
I told her that I had received a confirmation text, when I showed her, she realized she had gotten my name WRONG.
Funny! Specially because I spelled and said my name.
I was mortified. She finds the prescription throws it on the counter, rings me up an then walks away. Doesn’t check if its correct, doesn’t ask me if I have questions. No customer service. I’m getting all my prescriptions transfered to the CVS on broadway or to walgreens. Their behavior there is simply barbaric.

It is NOT easy to find what you need here — espec. if it’s random office or household supplies. Asking someone to help you find something is even more of a an adventure cause ½ the time, they dont even know where things are!
Lastly, the cashier’s take their sweet dandy time so make sure you have time to kill before you shop here. and only reason for 2 stars here is because the staff is pretty friendly. Other than that… not a great shopping experience :)

This space is quite grand for the CVS brand, but they pack a lot into this space. I love the high ceilings; the original bank feeling is strangely maintained.
Otherwise, this is pretty much like your average CVS. It is quite crowded, but they manage to fit three self check-​out stations, which I appreciate. The aisles can get a bit squished in the outside aisles.

The pharmacy is TERRIBLE!!!
Walk in and they are too busy playing with their phones to acknowledge your presence. You will stand there for an eternity before they begrudgingly help you.
I have left prescriptions that are not ready the next day. So you have to wait until you get home from work for medication 24 hours after you dropped off the script! Not a good thing when you need antibiotics!

24 hours — The self checkout lanes keep it moving, and are a brilliant invention that the competition (rite aid, walgreens, duane reade should follow).
This one is especially above average, because the staff, particularly the overnight staff is very nice, polite, helpful and friendly. This is a radius with literally multiple pharmacies per block, and yet the staff at some of these is either not knowledgeable of their inventory and/​or hostile towards customers. The guys here are legitimately nice, hard working and smart people. This amazes me somewhat as these guys don’t get paid much, and work the red-​eye shift, yet they are high quality.
In my 6 months living here, I would just go from pharmacy to pharmacy, but since stepping in here, they became the ONLY one I go to.
The one caveat is that overnight it is difficult to get things from the register (tobacco, stamps, etc.) because nobody is working the register, but I do understand why it might not be cost feasible to pay an extra guy/​girl to work from 1 – 6 AM.

SELF-​CHECKOUT! And nice staff members to help when the machine inevitably accuses you of stealing. BAM 4^th star!

Gee, I don’t recognize my good old reliable CVS Pharmacy from these reviews. I’ve filled my prescriptions at this store for years and have never had a problem. When I went to pick up the other day, the pharmacy assistant managed to handle my request AND continue to work with another customer’s issues without breaking a sweat. Furthermore, my prescriptions are on some sort of auto-​refill schedule & I get a call when they’re ready so I no longer have to request them. Don’t have a CVS card and have never been asked for one in order to buy a soda or anything else. Pretty good service, IMO — no complaints.

Most times they don’t have the candy I want. Other times there are people on crazy drugs in line yelling incoherently. And even other times the photo people have screwed up my photos. But Robert Roberts is THE pharmacist (no joke) and he’s like, the most efficient pharmacist ever. He’ll even ring you up correctly – which is more than the idiots working in front can do.