Cuddles and Tails Pet Services

Amazing!!! I can’t say enough nice words about Suzy and her caring for dogs. She takes super cute pictures of our baby dog and send them everyday with an update. We feel very happy that we found her. Our dog always seems to have a fantastic time over there. I highly recommend Cuddles and feels like our dog is having his own little vacation over there!

I know I will come back to a happy kitty when Suzy and the Cuddles and Tails team is taking care of my cat. I love the email updates with lots of pictures each visit, and I never worry when I’m away knowing my cat is in good hands!

Cuddles and tails is a 5 star business. Honestly. Suzy and Rossana are true animal lovers and it shines through in their service. They even came to my place during the blizzard we had, caring for my sweet cat while I was away on my trip. Not only do they provide top notch and efficient service they send SO many cute playtime photos and even take custom request — for me, that’s turning on the bathtub so my cat can let it drip on her head. They don’t forget either :) can’t recommend them enough.

Simply the best! Since I moved to NYC more than a year ago, I tried several cat sitters and that search ended once I found Suzy and her team. The overall professionalism and the care are wonderful. I travel quite frequently so finding a reliable service was essential for me. I have two old cats who need medication and they are so shy finding or retrieving them from their hiding places is not always easy. Here I especially would like to mention Rossana, who as a magician, always manages to find them to medicate and feed them, and yes, to cuddle with them. She is one of the kindest people I met and I leave my cats to her with great trust. I get daily updates with tons of pictures that put my mind at ease when I am away. When I get back home I know they have been brushed properly, because mine are true hairballs who need daily TLC or they get these awful knots. They are always in good spirits when I get back and probably disappointed that Rossana didn’t show up instead! I highly recommend their services.

Tl;Dr; Cuddles and Tails for president.
Suzy personally took care of my 2 cats while I was away for the holidays. Each day she sent me photos of the cats and their toys, and how clean their food and litter boxes were. I getting her emails everyday and it was a relief knowing my 2 cats were well taken care of when I was on my trip.
Cuddles and Tails is the best pet sitting service and I recommend you get in touch ahead of time to make sure you secure a sitter, especially during busy times. They are popular so keep that in mind.

I can’t say enough about Suzy and the Cuddles and Tails team. We used them for 2 years until we moved out of NYC and I wish we could have taken them with us. We moved to SF and every time we go on a trip, we are missing having Suzy and Team taking care of the cats.
Don’t take them for granted because this level of service doesn’t come around often, not only in pet services but even outside of it. My wife and I would often rave about how lucky we were to have found Suzy. Suzy loves pets, but you can also tell that she loves providing a top-​notch service and runs her pet services company like a CEO who wants to make every single customer happy and goes above and beyond what is normal to please the customer. I can’t tell you how rare it is to find this combination, especially when looking for pet services.
We have 3 cats and I will say a few things that made our experience with Suzy amazing and point out a few things which we valued when we were looking for pet services, that hopefully help you:
— Cuddles will first come by to your place to get acquainted with the space and your pets. She makes you feel super comfortable and you can tell Suzy&co have a huge love for pets. The people Suzy hires are also top notch. The first time she came, Suzy even gave us recommendations for the best food and litter options for our cats and we are happy we moved on to the food she recommended and you can see it in the coats of our cats.
— Cuddles will come by either 1 or 2 times a day, depending on your preference.
— Each visit is followed by a paragraph or two of notes detailing how the pets were and by 15 – 20 pictures of play time with the cats and pictures of clean litters, and clean food and water bowls. The background on my phone for the past year is actually one of the pictures one of Suzy’s team members took of one of our cats during a visit.
— Suzy is SUPER accommodating. I can’t tell you how many times we decided to go on a trip at the last minute, or decided to cancel with very little advanced notice. You can tell Suzy cares about her clients and understands the reality of travel by not charging her clients any extra for this.
— Cuddles is super professional — they will send you an invoice with all services rendered as soon as you decide to book.
— Cuddles also at times gave medicine to our cats, fed our fishes, and watered our plants.
I can’t tell you how much better our trips are knowing that we would be getting pictures and details of our beloved cats.
All these points above sound simple, but Cuddles executes them very very well. We took Suzy for granted and now that we are in SF, we are very much missing her services.

I’m so grateful to have discovered Cuddles and Tails. Suzy and her team are extremely professional, dedicated and kind! I finally can travel with peace of mind, knowing that my princess is in excellent hands and happy.

Suzy is the best!
My husband and I have brought our 1 year old french bulldog to Camp Cuddles multiple times and we can’t rave about it enough! Every time our dog shows up she is greeted with open arms and she absolutely loves seeing Suzy. Since we are relatively new dog owners we were hesitant at first to leave our pup with anyone besides family but now we don’t think twice to call Suzy. She sends daily emails with the cutest pictures which gives us peace of mind that she is in great hands. Suzy is extremely flexible with scheduling and loves every pet as if they were her own. I would recommend Camp Cuddles to everyone!

Lawrence was wonderful! He came recommended by a friend, and so I knew that I could count on him to take good care of my cat while I was away. And he did not let me down! I loved all the daily photos I received while I was away and I could tell my cat was also very pleased (much less hissing upon my return than with other pet sitters!). Will definitely be reaching out for his services again!

Lawrence is simply fantastic :). We felt that our kitten was at home with him. Everyday Lawrence sent news and pics what made us feel closer to our pet. He is very knowledgeable and passionate about taking care of pets. We’ll definitely use his services again.

Lawrence is amazing! I am a first time user, and was nervous about leaving my kitty alone for a long weekend. I found Cuddles and Tails through Unilocal,and boy were the reviews right!!! Lawrence sent me a ton of photos everyday letting my know how things were going and when I got home my cat was in the best mood. Thank you Cuddles and Tails!

This recommendation is long overdue as I’ve been a client for nearly 2 years. But I cannot say enough amazing things about Suzy and her team! Suzy is extremely professional and accommodating and I know that she is taking the utmost care of my two little girls. Whenever we drop them off, they are SO excited to see Suzy and don’t even care when I leave anymore ;)
She is very careful to keep them on the same schedule that they have at home and I feel confident she is keeping them as safe as possible. She treats my dogs like part of her family and lets them cuddle on the couch with her for movie night. It’s not your typical «boarding» experience. The daily email updates with photos are the best! My husband and I look so forward to our «pupdates» when on vacation!
The girls have also stayed with Lawrence and had a wonderful time! And we’ve recently had visits from Danielle and they love her!
I would give 10 stars if I could!

Suzy was absolutely amazing with my little girl this past weekend when I was out of the country. She gave daily updates with beautiful pictures, with a fun little story about what her and my pup Remy were up too! I am soooo happy I found her and I feel totally at ease now knowing I have her to count on for any trip I take in the near future!

I can’t say enough nice things about Cuddles and Tails! Lawrence in Midtown boarded our cat for two days, and it was a wonderful, caring and easy experience. He sent me picture updates a couple times a day, and I felt completely comfortable knowing our cat was with him. Lawrence is super kind, professional and accommodating. I highly recommend Cuddles and Tails!

I usually have friends stop by my apartment once daily to check on my cat Leo when I am out of town for a few days, but I didn’t want to have to rely on them to watch him for the six days I was going to be away — I wanted to make sure he was looked after all day every day. After reading reviews of various pet boarders, I knew Leo would be in the best possible hands at Cuddles and Tails. While my decision to have someone look after him was extremely last minute (evening before I would need to drop him off), Lawrence responded to my email inquiry immediately, giving thorough information of their services and letting me know he had space to take Leo in — phew!
The following evening, I brought Leo to Lawrence’s beautiful apartment and knew he would love it there. From the moment I met Lawrence, I knew he would far surpass my expectations. He was so knowledgeable about introducing Leo to his new environment and just had so much knowledge of cat behavior in general. He was sure to ask about feeding times, vet information in case any problems arose while I was away, bad habits, etc. Lawrence’s love for animals was very apparent, and he definitely understands what pet parents need to feel comfortable with a pet sitter. I was sad to leave Leo but knew he would be so happy with Lawrence.
Lawrence sent multiple emails each day with updates and photos of my King Leo in his palace, and always remained in constant communication throughout my trip. It was nice to know that Leo was being looked after by a truly passionate, trustworthy, and professional pet sitter. I know Leo was sad to leave his new buddy, but I have already booked Lawrence’s services for my Thanksgiving and Christmas vacations and look forward to seeing my angel via email daily!
Leo and I are so thankful for Lawrence and Cuddles and Tails! I could not imagine a better company with better people to take care of my little King!

Suzy at Cuddles and Tails is both a serious cat lover and also a consummate professional.
I could tell that she had a deep affinity for animals the moment she met my cat, which is important to me because I want my kitty to get TLC when I’m away as much as I need him to be fed and watered. He is now so spoiled by her visits that I have to increase playtime just to keep him happy. Suzy sends an email after every visit with lots of photos of both my cat and the food and litter areas. She also keeps everything spotlessly clean.
Suzy also runs her business well, with clear invoices and prompt emails. In short, I highly recommend working with her. She’s the best!

I have been a client of Suzy for about 2 years now and her service remains WONDERFUL. I want to write an update because despite her immense popularity and busy schedule, she is consistent, super professional, prompt, lovely, and takes great care of all her clients. I emailed inquiries about boarding (the boarding suite that Suzy provides is truly fit for a cat princess. It has a princess bed and plenty of room to roam around. No cage!) and she responded with detailed descriptions and pictures.
She is super responsive and responds to many of my (last-​minute) requests to care for Miss Roxy almost immediately. She knows and remembers instructions that I gave her from day 1 and I never have to think about pet care as I run off to catch a flight. You cannot find better service anywhere!

I couldn’t be happier with Cuddles & Tails and Lawrence’s services in the Midtown location. About a year ago, I was leaving for a week-​long trip and couldn’t fall back on the usual family/​friends to look after my cat. Feeling anxious, I did a lot of research online and was impressed by all the glowing reviews at Cuddles & Tails. It seemed too good to be true, but it really is exactly what you’ll expect.
I’ve left my cat for boarding with Lawrence many times now and he is always super friendly, attentive and extremely professional. My cat has grown so comfortable with Lawrence during his boarding visits. He almost seems a little disappointed to be back home with us! I love the daily email updates and pictures while I’m away and feel confident (and at ease) that my cat is in the best hands. Lawrence is amazing! If you want your pets to be looked after with great care, empathy, attention and knowledge, I highly recommend Cuddles & Tails.

The best pet sitting company in the city!!!
I first boarded my 6 month old kitten in a facility called The Cat Practice, and while they were great, my kitten was very shaken when I picked her up. The process of boarding and keeping her in a cage did not sit well with her. So I looked up the most recommended Pet-​Sitting company on Unilocal and found Cuddles and Tails.
I am SO glad I did. Lawrence contacted me immediately with a detailed description of their services and daily rates. He requested we meet in person first to get better acquainted and to meet my kitten, Piper. He is very knowledgeable and has a great connection with cats and dogs, and it doesn’t hurt how incredibly friendly and personable he is. I was able to ask him a variety of questions and even asked advice when it came to training Piper.
While I was away, Lawrence visited once a day. He changed the water bowl, fed Piper AND my fish, cleaned the litter box, and played with her for a half hour! I also received an email each day with photos of Piper playing and photos of the fully stocked food/​water bowls just to put me at ease.
But the most amazing thing about Lawrence was how he went above and beyond. I didn’t have enough cat food or cat litter for the two weeks while I was away and he graciously offered to pick some up for me on his way to work! We also had an issue where a friend of mine locked the deadbolt on my door and Lawrence was unable to get in. Luckily Lawrence was prepared for just that. He notified me immediately to let me know that Piper had enough food set out for another day or two and that the following day he would give Piper some extra attention. He’s the best!
All in all I highly recommend Lawrence from Cuddles & Tails to anyone who is looking for an attentive and professional cat sitter.

Suzy is the best — hands down! I have had some terrible experiences with pet sitters in NYC and after the second time, I found Suzy. She is meticulous about her business and the quality of service she provides, and it shows. She has always accommodated us whenever we have needed it — even during the very busy holiday season. What you can expect: quality service, daily emails with full description of your pet’s condition, mood and the service she provides, and upon your return, a spotlessly clean home and happy animals!
Honestly, I think my cats are actually disappointed when I get home because they love Suzy so much. We love receiving the photo updates each day while we’re away.
Thank you Suzy!!! Highly recommended!