Crumbs Bake Shop

So it is another one of my coworkers birthdays and Crumbs is the closet bakery to my office. I went and picked up the devils food cake cupcake for my coworker and decided that in order for me to properly rate and review Crumbs I would to have my own regular size cupcake of my own. I ordered the cookies and cream cupcake for myself, as well as a small iced hazelnut coffee.
Here’s what I think: The cookies and cream cupcake looks delicious. The chocolate cake itself was very good. It was moist and the right consistency for a cupcake, not to dense. The frosting was eh. I am not a fan of it. It tastes like they use a cream cheese for the base of the frosting and cookies and cream to meat least shouldn’t taste like cream cheese. It is also very sugary. Altogether I would say the cup was a 6 our of 10. I do not think I would order that cupcake again because of the frosting. As for the iced coffee, I can do without next time. I can make a better cup of coffee in my Keurig in my office.

I’ve heard lots of things, all positive, surrounding this cupcake shop however I’ve had my doubts considering it’s a chain. I was passing by one in the neighborhood and decided to check out if their cupcakes were worth the hype. Their store front highly advertised their new mini cupcakes. There was an small acrylic display inside with some of their new flavors for the mini cupcakes. In their main display, they had their normal sized cupcakes and I decided to go with their Carrot Cake Cupcake. I was happy they placed their cupcake inside a plastic container because it survived my two hour commute home. Phew! The first thing I noticed was how the body of the cupcake was a lot larger than your standard cupcake. Second, I really liked how there wasn’t too much icing; it was just proportional to the body of the cupcake. The cupcake itself tasted really good. much better than I thought! They could have added a little bit more carrots to it. Nrow, the icing is usually what I’m very picky about and I actually liked this one (gasp). It wasn’t too sweet. Not overly processed that it’s solidified and tastes just like butter. The store itself has no outdoor seating but there were about four small tables with chairs inside.
Overall, I have hope for their cupcakes. Can’t wait to try more!

HALF OFF CUPCAKES — JUST KIDDING: Half the cupcake, same price
Went there to grab a guilty pleasure to only realize the cupcakes are about half the size they used to be. I asked the salesperson if they were mini-​cupakes she said they have a new baker and the cupcakes are indeed smaller. In conclusion, they aren’t worth the price tag anymore. Why pay 100% of the price for 60% of the product?
My advice. Hit the 99 cent store. For the price of one of these ripoff-​cakes, you can buy all the ingredients and equipment to make your own similar-​sized cupcakes at home. Fat kids rejoice! For the price of one ripoff cupcake, you can have 12 equally sized cupcakes
BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!

Miss the location they had near me these cupcakes are great! Love the Oreo! Definitely worth a try if you’re a cupcake lover like myself!

Stepped in for a quick bite. Got oatmeal. Maybe I shouldn’t have been surprised that it was from a pack and not fresh, but it was made with milk (oatmeal is made with water, not milk) and it was like soup. I immediately threw it out.
Uggh.

Cupcakes: 3.75−4÷5
Picked up a six pack
Service: ³⁄₅
Ambience:2.5−3/5
I thought I had stepped into a rundown Wendy’s. Poorly maintained.
Overall: not a cup cake person. So cannot properly judge this. Went here at the insistence of family members, otherwise will probably go for something more indy.

Last year I would have rated Crumbs 5 stars, but now with new management they changed the recipes. The cupcakes now are dry, and are skimpy on the filling inside the cupcake. The selection was dramatically reduced, with less than 25% of the unique cupcakes they once had. And somehow the prices have increased.
They had wide selection of other baked goods, but were way over priced. Too many other bakeries on the city, that sells Cookies and brownies for half the price.
The new management ruined crumbs. Crumbs once know for delicious cupcakes, will soon be known for flavorless, tasteless, cheap baked goods.
Crumbs have lost a loyal customer. Too many good bakeries in the city to go back to them.

I love Crumbs… they are so incredibly sweet, and the normal sized cupcakes are too large for me to eat in one sitting… but I don’t care! I will eat my way through all of their flavors one day, and when I do, you’ll see me riding around in my «freedom chair» with a huge grin on my face!
Oh and if you want to blow someone’s mind, get them one of the huge cupcakes for their birthday, then challenge them to eat it. Or don’t…they’ll probably get diabetes…

Sunday, 1÷26÷14 at 1:45pm I went to the Crumbs in the Staten Island Mall
I had a horrible customer experience, from a young lady, today at the Crumbs at the Staten Island Mall. I went up to the display case to order. The clerk continued to sit on her stool and text on her phone. I said, «quick questions, what flavor is this one?» and pointed with both hands to one of the square donuts. She did not look up from her phone, and responded, «which one?» I responded, «this one.» She repeated this time with an unfriendly attitude, still gazing into her iPhone, «which one.» I responded, «the one i am pointing to.» She said again «which one, powder, cinnamon which one.» I said «I am asking you the flavor of this one, but you can forget it, I am not giving you my business now.»
I will never go to Crumbs again. This rude customers service rep, lost you a good customer.

I firmly hold on to the belief that all Crumbs locations are created equal (equally delicious, that is), but I find myself at this location more frequently than at the others because it is a couple of blocks from my office, and two of my very good friends from work adhere to a kosher diet.
The cupcakes here are HUGE (even for a hog like me!) and I love that the frosting is stuffed inside the cupcake in addition to being on top of it. Classics like the red velvet cupcake and carrot cupcake are great, but my favorite is – wait for it – the Apple Cobbler Cupcake! It’s a cinnamon cupcake with apple pie filling and cream cheese frosting… mmmmmmmm…
I’m patiently waiting for the Elvis and Monkey Business (variations of banana cupcake with peanut butter and banana cream cheese frosting) to come back.
The staff here are very friendly and cordial.

This has become my go to morning coffee stop. They’re currently serving any size, hot or cold, Starbucks coffee for $.99. Plus if you use the coffee card, you get a free coffee and cupcake after ten purchases. It’s like every two weeks or so I get a reward for going there — love it! Plus, their staff is always really friendly and sweet. It’s an all-​around nice way to start a work day.
In terms of cupcakes, I recommend the one’s with filling in the center, otherwise they can be a touch dry. Just ask for a frosting-​filled one and try to enjoy it at two settings rather than one. My latest enjoyment was the gingerbread cupcake. It even came with a delicious gingerbread man on top!

I won’t say that Crumbs has the best cupcakes I’ve ever had, but they are good. And huge. And pretty. They are also willing to take suggestions and create new flavors based on those suggestions. On my last visit, I had a coffee toffee, which tasted like neither, for $ 4. It was SO sweet, I couldn’t eat all of it. And I love sweets! I would certainly go back to try more varieties.
Good service. Attractive packaging.

The people that rate crumbs good is because they don’t know what a quality cupcake is or what it takes to make a cupcake a cupcake worth 4 $ versus any crap cupcake you can buy in a deli or Duane reade.
The cake portion was dry and bland, not sweet and just tasted a day old…
They said the frosting was made with butter base but it tasted more like shortening, it tasted like it came in the back of a semi truck from a factory in Iowa. It just doesn’t have that buttery creamy after taste.
The customer service was great, great employees but product was vile.
I actually contemplated asking for my money back it was so low quality.

Not all Crumbs locations are created equally. At this location the staff is consistently friendly and attentive. Believe me, they aren’t all like that (I wish they were!).
Back in the day, I used to like their regular coffee. Then Starbucks edged their way in so it’s all Pike Place Roast. Ick. However, I make it a point to stick to the espresso drinks which are good.
I also find that this location’s cupcakes stay fresher longer. I’ve been to other locations where at the end of the day the cupcakes are almost stale. I don’t know why that is. If I go to this 3^rd Avenue location late afternoon/​early evening, I know any cupcakes I bring home will still be fresh. I’ve never been disappointed.

These are the best tasting cupcakes that I have ever tasted, but they are also the largest and highest sugar/​calorie/​fat content that I know! They have different flavors: cookies and cream, birthday cake, chocolate mint, red velvet (my favorite) and customized flavors too!
For parties, I suggest buying the minis (bite size) or if you purchase 6 cupcakes, cutting them so everyone can try each one.

These cupcakes are LARGE and moist (with the exception of the carrot cupcake… which was super dry). However, they have a little too much frosting for my taste. Your blood sugar will probably not come down for about 8 hours after eating one of these, no joke.
$ 3.50 a cupcake is steep, but there are unique flavors here that I haven’t seen at other places. The mint chocolate chip is my favorite!

Get to the Chase:
Pros:
1) Large size of cupcakes very generous *Got to use a NYDailyDeal coupon for a free cupcake
2) Large variety and lots of locations
3) Very courteous staff and quick service
Cons:
1) From it’s reputation I expected much better… the proportion of frosting to cake is so unappetizing… you have to bite through nearly half an inch of frosting (which is goopy and oversweetened) to get to the cake, which tastes like something you could make at home with Betty Crocker cake mix
2) When I read Brownie cupcake I expect brownies inside the cupcake… not a chocolate cupcake with a brownie on top… when they say a cookies and cream cupcake i expect cookies and cream flavor cake and frosting… not a chocolate cupcake topped with oreos… seriously all the cupcakes taste overwhelmingly sweet and all the same (with the exception of the toppings).
Look at Baked By Melissa (though they are small) they are the gelato’s of cupcakes… they actually taste like their descriptions and they don’t make you feel sick from the over-​the-​top sweetness.
3) Frosting was too too much, everything was overwhelmingly sweet, the price was too high, and the size was too big

I would feel so much less guilty eating these cupcakes if I didn’t see the calorie count on each single cupcake (the birthday cake cupcake is a whopping 870 calories!)
I came here because I got a free cupcake from NY Mag and I was not dissapointed when I got to the store. Not only was the staff super friendly, there was also a giant selection of cupcakes to choose from. I ended up getting the smores cupcake because it looked awesome and indeed it was awesome!!! Came with 2 graham crackers, chocolate chips, marshmallows and a crapton of chocolate! The center had more frosting which I’m not sure was needed. Provided a nice smooth texture to the chocolate cake surrounding it, but I could have probably just had cake instead.
That being said… if you let the cupcake sit out for 30 minutes-​1 hour prior to eating it, it tastes a LOT better. I recently learned this from Blackhound NY where if you let pastries sit out for like an hour or so in room temperature it tastes amazing!
Definitely will come back to try the Devil’s food, samoa and dark chocolate chocolate.

Some seriously amazing cupcakes.
The signature cupcakes, which may as well just be called Giant Friggin’ Ogrecakes, are delicious and highly-​efficient sugar delivery vehicles. The apple cinnamon crumble is like an apple pie and coffee cake mixed into one. It’s the best ‘cake’ from a cupcake that I’ve ever had.
The only thing is, once you have one of these beasts you’re good on cupcakes for like a month.

Crumbs’ cupcakes are among the best-​looking, but unfortunately their tastes do not justify the price tag at all.
I am rather disappointed by the mediocreness of the classic chocolate cupcake, which didn’t even give me enough a sugar kick.
This cupcake hype in the city is rather stupid anyway, I’d rather go back to the hug of my chocolate chip cookies and muffins. =P