Craig Roberts DDS

The last time I saw Dr Roberts he told me there were three teeth that needed work. He worked on one tooth on that visit and asked me to schedule the other two. The tooth that he worked on was extremely sensitive for a very long time afterwards and as a result I was a little suspect of his work and hesitant to go back to him for the other two. I made an appointment with another Dentist for a second opinion and asked that my records be sent to me. After taking new x rays (Dr Roberts’ x rays were too difficult to read) and doing a clinical exam, the new Dentist told me I only needed one tooth done. He also informed me that the chart that was sent by Dr Roberts was a mess and the very vague notes indicated that the same tooth was both completed and treatment planned for the next visit. What would have happened? Would they have filled that tooth twice and gotten paid by insurance twice?
They lied to patients about Barbara, the front desk manager leaving. She did not retire, but was relieved of her duties. She is the reason I kept going there and to be so misleading about firing by saying she «retired» was shady.
Another lie by omission is that they went out of network with my insurance (and almost all others) and never told me or anybody else. That is just plain unethical and maybe even illegal.

I have been a patient of Doctor Roberts for 10 years — in fact, I followed him from his last practice. He has done both practical and cosmetic work on my teeth and I have found his work to be the best I have ever encountered. I grew up very fearful of dentists, and have never been a patient of a kinder, more gentle, yet entirely competent dentist. Doctor Roberts has filled many cavities of mine — some of them rather difficult to fill. Although he runs a bustling practice, he never makes you feel rushed. I have also had very positive interactions with the hygenists in his office and staff. They are fun and interesting people, who take the time to explain what is happening with my teeth. Many times I have had procedures and x-​rays explained in detail to me. In fact, I find the practice so excellent that I continue to return there despite having moved away from the city and having to travel and hour to get there. It is worth it!

I’ve been going to Dr Roberts for about 3 years and will never go anywhere else. He takes great care of me and explains everything thoroughly. Marija is another reason why I keep going back. My teeth says look good as new every time I leave there
The electronic reminders for appointments are also a perk.

DR CRAIG ROBERT’S IS A WONDERFUL DENTIST! I used to dread going to the dentist but not anymore as Dr. Robert’s is a truly gifted and gentle professional. He always explains everything step by step and uses all the newest technology and methods. My previous dentist was «old school» and I think Dr. Roberts is a breath of fresh air. An added bonus is the beautiful Washington Sq Park view while having work done. I have seen some previous posts regarding patients not attending the practice anymore due to the receptionists departure, I think that making a medical decision based on a receptionist is foolish. I think the office looks cleaner and less cluttered without all of those knick knacks she had all around.

I’ve been a patient of Dr. Roberts since he took over the practice. I live near by and it is extremely convenient. Dr. Roberts is the the most wonderful dentist. He’s calm and knowledgable and makes me feel comfortable when going to the dentist gives me anxiety. I have recommended him to family and friends and everyone loves him and continues to see him regularly. His office is clean and professional. He uses the most up to date instruments and techniques. Dr. Roberts was very polite and friendly. I love the choice of music he plays in the office.

I have been a patient of Dr. Roberts for four years. He is extremely friendly, confident, and knowledgeable. He has a steady and gentle hand as well. I routinely visit his office and enjoy listing to his music playlist, engaging with his staff, and never having to wait. I recommend Dr, Roberts to anyone who is looking for a caring dentist who communicates with his patients and follows-​up.

I’ve been going to Dr. Roberts for a year now and have been to at least 10 dentists during my lifetime and have never experienced a more gentle, competent, knowledgable and caring dentist. Before going to him I heard his diagnosis of dental problems was impeccable and I found that to be right on. Whomever is making disparaging reviews must be a disgruntled past employee who is a malicious person.
LS

Not what it was. A totally different experience than the past. I’m going elsewhere.

I’ve been to the office for over a year for cleanings and dental work. Today I picked up a mouthguard for a grinding teeth habit, it fits perfect. The hygienist did a great job getting this just right. I just wanted to thank them via Unilocal

I came in for a cleaning, and it was one of the best cleanings I’ve ever had! The hygienist was super thorough and had great attention to detail. She explains exactly what she is doing before she does it, so you feel comfortable and know what to expect. She also checks in on you just the right amount of times to make sure you are doing okay and just has an overall pleasant demeanor. FANTASTIC!
I only had like less than 5 minutes with the actual dentist the first time which was fine because it was just a routine check-​up and cleaning. Then I came back to see the doc for some fillings, and he was great! Really nice and so was the assistant. Everything went smoothly, and I didn’t have to wait around for the doctor to try to juggle a bunch of other patients. I love small, low-​key offices like this that make the experience as least painful as possible.
Receptionist was really friendly and helpful. I didn’t have to wait at all to get started or after I finished and booked my next appointment any of the times I came.

I needed to find a local dentist for bi-​annual cleanings and to extract my 2 wisdom teeth that I had been putting off. I went through my insurance webpage and randomly selected a dentist that did oral surgery. Probably not the best way to find a dentist, but boy did I luck out. Dr. Richman extracted my 2 wisdom teeth (one of which came in sideways below the gum) without knocking me out (I had nitrous for the procedure), and I did not have to go to an oral surgeon. He did a great job, and I was really happy to cross that off my list. Due to circumstance, I switched over to Dr. Craig Roberts, and he is really great too. My cleanings are not as painful as other dentists, and they are consistent and methodical. Dr. Craig is personable, friendly, and professional. They took my Met Life insurance, and now I’m on Guardian PPO, and they take that too.
Barbara, the admin, is a total sweetheart too. She always tries to accommodate patients, and helped squeeze me in when the substitute admin forgot to enter my appointment into their calendar. I would definitely recommend Dr. Craig’s office to anybody.

I LOVE THIS DR. ROBERTS!!! Seriously BEST dentist (well since we lost the AMAZING Dr. Glassman that is… RIP we all loved you!)
I am SOOO happy to say that when Dr Roberts took over Dr Glassman’s practice it has been seamless and easy! He kept Barbara… the BEST receptionist on the face of the earth and kept things running basically the same way (with a few upgrades) which i really respect!
He is friendly and honest and does great work. His hygenists are AWESOME too!!! Theyre friendly and gentle and explain what they are doing while they work. Both the hygenists and Dr Roberts respect their patients and cater to your specific needs and requests (for instance if you’re a scardey cat of needles they will give you the laughing gas too).
I’ve had a LOT of bad dentists in my past and Dr Glassman was the first time i fell in love with a dentist… when he passed away i thought i’d be back to the same old game of shady, money hungry dentists in my life… but lucky for me and the rest of the patients there… Dr Roberts is AMAZING!

Exceptional service. Craig really takes care of his patients, and helps you make informed decisions about your tooth care. The office is outfitted with most recent dental technology, which is a nice pace of change from my old dentist. And the tunes on the radio are always great!