I called on a Saturday morning for same day delivery. They put the order together and tried to deliver, but no one was home. When I found out, I called Chelsea to apologize and thank them for their effort. It was such a surprise when they sent me a refund! Perfect customer service!
Emma C.
Tu valoración: 1 Bushwick, NY
All I can say is I was about to drop a ton of dough on flowers, and walked out with nothing because the customer service was so atrocious. There was literally no one else in the store, but My inquiry about the prices of the vases were apparently incredibly annoying to them. Also the flowers aren’t nearly nice enough for them to be such assholes. Spend your money somewhere that deserves it.
Angie S.
Tu valoración: 5 Placentia, CA
They made a really nice arrangement for me AND delivered on time! It was really pretty and I was a very satisfied customer! They did a much much much better job than Floral Disposition which is a flower shop near this one! Floral Disposition(718−274−8503), LIED to me saying that my flowers were delivered and when I asked them about why they lied to me the owner, Ivie, spoke really rudely to me and gave me more lies about what happened and then HUNGUP on me. Please choose this flower shop because it is much more competent than Floral Disposition
Malik M.
Tu valoración: 5 Harlem, Manhattan, NY
I called for an emergency bouquet for a guest that was getting married at my restaurant. They delivered an amazing arrangement in less than 2hrs! Short notice, efficient and gorgeous! They really came thru in the pinch and my guests were very happy! The flowers looked alive and fresh and smelled nice, exactly what my guest wanted!
Aaron K.
Tu valoración: 1 Manhattan, NY
I ordered a bouquet of flowers as an «opening night» gift. By the next day the roses were starting to brown. By the third day, all the flowers looked terrible. I took pictures of their deterioration and sent them to the florist. They apologized and said they would send replacement flowers. They sent 6 pink roses that were wilted by the next day.
Michael G.
Tu valoración: 1 Manhattan, NY
Rude and unhelpful. Stay away! Also wilted flower! Never again!
Sue L.
Tu valoración: 1 Manhattan, NY
scammers! bought and was charged for 12 dozen roses and they sent 11. called to let them know and got the rudest customer service basically said ‘oh well’…too bad. just be aware if you get flowers from them. they don’t even last long and wilt very quickly
Vincent L.
Tu valoración: 2 FOREST HILLS, NY
I ordered flowers that barely lasted 4 days! On the 4th day, they were really sad looking and never even opened up. I’ve seen better looking flowers that lasted way longer and cost only half the price of this place. It was the most I’ve spent on flowers and was really disappointed. I would not order from this place again. I’ll give it an extra star for being on time, but that’s expected.
Laura P.
Tu valoración: 5 San Francisco, CA
If you need a florist who can deliver in the Chelsea/Gramercy/Village area(or maybe beyond) this shop is tops. These guys have been consistently great for years. I ask for what’s fresh, tell them the occasion, the feeling I want to convey and leave the rest to them. The most gorgeous flowers ever!
Daniel P.
Tu valoración: 4 Brooklyn, NY
The soft-spoken florist welcomed me even as they were locking up, pulling down the shutters, chaining the doors. The sun was almost ripe to set. The florist was a patient man, selective of each flower. Red, soft pink, high yellow. He would pick them up, one at a time, find a crushed petal or wilted leaf, sift through for another. He asked what they were for, told me how they needed to be tended. I left, running past wide streets for a girl who wouldn’t be home.
Betsy W.
Tu valoración: 4 New York, NY
Nice neighborhood, family-owned florist. I went in last December to make an arrangement for a Christmas party, and they helped me pair some unusual pieces(lilies, red berries, pine branches, and holly) together to create a lovely centerpiece for the occasion. They even gave me a discount since we spent so much time working on getting it perfect together. I would definitely recommend walking in there and just talking to to them. Tell them what you’re looking for and work on it together. They were very nice and seem to really enjoy talking to people about their business and flowers.