Champion Parking

I HAD a monthly parking spot at the Champion Parking on 81^st and York. I noticed on Thanksgiving morning, that there was damage to the rear left bumper of my brand new, 3 ½ week old BMW. I did not notify Christian, the manager, right away, as it was the holiday weekend and I much rather deal with conflict in person. When I returned on Sunday around 11:30 am, I told Christian who then told me that he would ask the men who worked there and he would review the videotapes. Of course, as I am not surprised, the videotapes and questioning of his staff did not reveal anything.
What I should also mention is that the damage was painted over with cheap blue paint that was not even close to the navy blue color. As the car was parked in my parent’s driveway for 4 days, I highly doubt the damage happened then and «someone» (aka my parents) attempted to cover it up. I do not check my car each morning I pick it up at the garage, and I don’t feel I should have to. I leave my car in the care of this garage and expect that it is CARED for. This is completely unacceptable business practice!
I called the Champion parking main office to file a complaint with Eric. I was told there is nothing that can be done. These employees are dishonest and have a complete lack of regard for the cars. They cram so many cars into tight quarters. I expected an investigation and resolution of this problem/​fixing of car, and proper reprimanding of the staff for their inability to perform their job well and complete lack of care, however was COMPLETELY DISSATISFIED with the lack of customer service!
I would ABSOLUTELY NOT recommend this garage or company to anyone!

I looked up this garage and decided to park here because of the price. I came for the last few mornings at 6:30am and each time the attendant would let me drive all the way in and after looking at me would say we’re full. When they obviously were NOT full and the «garage full» sign is tucked away no where to be seen. I asked what time do they usually get packed? He said it was because of the colder weather that people were parking in the garage now (it’s in the 70’s …really?) so I continued to try and asked the same guy the same question and each morning he would make up a new story about being full saying they get full at 3am. He took someone before me and after me and has the nerve to flat out lie and say they’re full. Another morning he just told me to «Get outta here!»… I’m guessing he’s savings spots for his regulars and if that’s the case wave people off before they drive all the way down into the garage. Horrible way to run a business. Wouldn’t recommend.