Champion Cleaners

I hesitated to write a review because they are nice and the customer service is great. However, I felt compelled to write this review… The laundry was always folded neatly, but it didn’t seem like it was clean. The longer I used their service, my clothes seemed to come back dirtier. For example, my whites were not as white as they were when I did my own laundry. I continued to use their service thinking that maybe it was me? I don’t know, but, each time, my clothes came back looking dirtier and smelling like… a homeless person. It was a weird dirty, oily smell, as though they didn’t use detergent. The whites came back darker and had that weird smell too. And then, the clothes started to feel sticky… It seemed like they tossed everyone’s laundry together and used very little detergent. I started to get embarrassed to wear my clothes because of that smell, which kept getting worse. Then one day, I drew the line, and stopped using their service. That day, one of my white towels that had a small lipstick stain came back exactly the same way it was before they «washed» it. I washed it by hand and it came right off. And THEN… oh my God! I found ANOTHER customer’s dirty, crusted thongs with my underwear and someone else’s socks with my socks. The thong was CRUSTY and DIRTY! I gasped and almost vomited. I was traumatized. Now, whenever I reach for my underwear, I think of that dirty thong. When I called them the following day, they offered to give me a store credit, but what makes them think that I will use them again?
What upsets me the most is that after I stopped using their service, my whites became white again, and all the clothes no longer had that weird smell and sticky feeling. In one single wash, every piece of clothing got clean. I was pretty mad. I don’t know what they are doing there, but my clothes were not getting washed. It was like they soaked them with water along with everyone else’s clothes and then dried. And by the way, I kept asking for extra bleach on my whites, and there was no improvement. Now I know why. They didn’t.

Had some bad experiences with dry cleaners in the city, but Champion Cleaners have been so good to us for almost 5 years! Small things matter, like, when I call for a dry clean pick-​up, they always confirm my address, and they are always on time. Thank you Champion Cleaners for such great service!

Sadly, after five years of using this laundry, they lost three of my bed pillowcases. I called and they said they would check for me but after a week not hearing from them, I called and they were apologetic, but said no luck. So my pillowcases are gone and all I got was a ‘Sorry’.
They are very nice people and my laundry always came back carefully folded and quite dry (unlike many other places, where everything is returned damp… yuck!), but still I am out $ 45, which is what it cost me to replace my pillowcases, so I now have to find a new laundry.
What is needed is a laundry that does the wash and fold in house, hard to find in NYC because rents are so high, so most place send everything a facility (probably) in Queens. But that is how items get lost, as those facilities are large and items get mixed up or dropped somewhere and that is that.
Oh well. It happens, but I cannot lose money on the deal, so I have to give them one star.

After trying out several dry cleaners in the area, I found Champion Cleaners and have not gone anywhere else since. They provide a great service, customer experience and a competitive price. Josh is a true professional and very knowledgable about all aspects of dry cleaning. I use Champion for my regular shirts, tailoring (Charlie is superb) and special jobs. After hundreds of jobs, I give a big thumbs up!

Great place! I stayed at a hotel nearby and needed a cleaners for my shirts, socks and underwear. Their customer service was absolutely outstanding everytime I went there for drop-​off and pick-​up. A bit on the pricier side compared to other cleaners in midtown, but worth it. They even attach clips to the shirt collars so they stay in tact after pressing. If I remember correctly you pay 2.50 per shirt and 10 is the minimum for a laundy bag. Recommend this place!

These guys get it done quickly, cleanly and cost effectively. Extremely attentive and thoughtful staff. Manages to get all my many stains off my clothes.

One of the best cleaners and tailors in the city. They have fixed and cleaned garments that were deemed impossible by others in the business. Staff is always professional and genuinely friendly.

They don’t tell you that the first item in each bag will cost you up to $ 10! I tried the service, sent two shirts and was charged $ 10. When I called they told me it’s their business policy to charge a minimum of ten dollars and they don’t give you a credit for the excess charge — they just keep it… Besides this being a stupid policy, I think it’s akin to fraud since customers are not aware of this. They certainly didn’t inform me of this policy when I opened an account and asked about pricing. Check your bills if you ever did business with this place and Josh.

We were a long way from home and needed to do some laundry
They really looked after Us
Next time I’m here I will go no where else great friendly service

I almost never write reviews. I admit to being a selfish Unilocal user. However Champion cleaners really helped me out so I felt the need to sing their praises.
I have your standard pottery barn couch with a very light covered linen slip cover, almost white but not quite. One night I pulled a typical idiotic move and tried to swat at a fly right next to my very full glass of red wine, and you can probably guess how that turned out. The stain was about the size of a dish towel, and deep red. It had also dripped down onto the dust ruffle so both pieces (the main seat cushion and the whole piece underneath) needed attention.
When I brought these pieces in, Josh at the front desk promised me he would try his best to get the stain out but that there was a possibility the stained portion would be white after removal of the stain. I said it was worth trying so I left and crossed my fingers. Josh called back later to say that he had spoken to his employee who does the stain removal and that he wanted me to bring the remaining cushions over. Since there was a chance that the stain removal process would change the overall color, he thought it best to run all of the slip covers through so they would ultimately match. He did all the extra covers at no charge.
I got all my pieces back without a trace of red. Can’t say enough about the customer service. Josh also rigged up a way for me to carry it all back to my house around the corner that was much easier than managing on my own.
Thank you Champion Cleaners!

I use champion cleaners whenever I’m in town (every other week) and they’re by far the best laundry service I’ve come across. Clothes are never lost and are always ready on time, customer service is great and services are well priced. Couldn’t ask for more!

I’m a regular here at Champion Cleaners. Josh is very polite, on time, and friendly. Best as it gets in all of Manhattan! They also do great alterations, and have a leather specialist. I highly recommend.

Best customer service! Josh is polite, professional and truly goes out of his way to know his customers. Superb quality and service and leaves you feeling like you are part of a neighborhood! The best!

This dry cleaner is the best dry cleaner in the city! They are extremely personable and always remember who you are when you come in. They can get out anything and if you aren’t happy they will try again until you are. They will get something done for you within 24 hours if needed.

Avoid this place. They don’t dry clean, all they do is iron your clothes. I can count multiple times where I’ve had to send things back with the same stains… Even when they were pointed out on drop off. The worst is the way they nickel and dime you if a button is missing here and there.

Champion Cleaners is the best cleaner in the city I’ve ever had, and I’ve been in this city for over 10 years. They do a phenomenal job getting all of my clothes laundered and dry cleaned, and Josh (person at the front) gives personalized service to everyone he meets. He’s warm, friendly, and always greets everyone with a smile. The laundry and dry cleaning service is inexpensive, but the quality of service is the same as that of a more expensive place. I can’t recommend this place enough!

So far i have been blown away by the customer service. Amazing! First dry cleaners i have actually liked in NYC. Won’t go anywhere else now.

Amazing customer service. Good pricing. Have been using it for three years now traveling to NY. I leave my clothes there over the weekend. Absolutely love these guys.

I can’t speak highly enough of Josh and his staff at Champion Cleaners. They used to be really close to my apartment and now have moved a couple blocks away — but are worth the walk! I’ve used them for regular wash and dry, dry cleaning, and tailoring. Their prices are totally reasonable (I once did the math and found out that if I did laundry myself, it would actually be MORE expensive) and everyone is incredibly friendly and professional whenever I go in. I feel so fortunate to have found such a great place that does so much! The hours are convenient as well.
They deliver at no extra charge too, if you drop off a lot of clothes… or are lazy…
Don’t have many negative things to say other than once, I had a spot on a pair of pants I had dry cleaned and it didn’t quite come out. I brought it back and they fixed the spot for me without recharging me, which I have found is incredibly rare in NYC (or maybe anywhere).
5 stars without hesitation!

New location, same great dry cleaner. I have been coming to Champion for more than 7 years and have had only good experiences here. The owner Josh is extremely friendly and provides great customer service. Going to the dry cleaner has become more of a friendly interaction rather than a menial task. I’ve moved twice since using Champion but have always stayed with them because of the great service and reasonable price (compared to other local cleaners-​prices definitely are higher than Brooklyn. Welcome to Manhattan!). I’ve taken advantage of their pick-​up/​drop-​off service and their tailoring. They also offer same day laundry service at no extra cost if brought in early. The new location is larger and cleaning will now be done on site.