Central Parkings Avalon West Parking Garage

If I could give zero stars for this place I would. I’m obligated to keep a car in The City, and this s the most convenient place for me to garage my car.
It doesn’t matter whether you call in advance to retrieve your car; they either don’t pick up the phone or you arrive at the appointed /​requested time and wait 15 minutes anyway. I’ve frequently stood there in front of the cashier’s office and been ignored by all 3 guys «working» there. The attitudes of the employees range from indifference to blatant hostility, as in“How dare you ask me to actually do my job!”
Furthermore, it’s too much for them to even remove the ticket from your windshield when they bring your vehicle.
I’ve been to many garages in Manhattan, and all of them are expensive, but this one is so horrendous I think I’d rather hunt for a space on the street

There are PLENTY of other parking lots in the area so I recommend you look elsewhere.
There are 3, maybe 4 other parking garages in a one block radius so don’t tell me that there aren’t any!
I park here on occasion when I work from home. I try not to make it a habit, since it’s $ 20 + tax + tip = $ 25-​$ 26 for their Early Bird special, which doesn’t seem much of a special to me. But, I fell victim to its proximity to my apartment.
It’s a sketchy entrance at the end of 29^th Street and 11^th Avenue. And there is no heating for the poor guys that man the station. That, beyond anything, should have been a sure sign of bad management, but I shrugged it off and parked there one particular morning.
I parked at 8AM and when I returned to the parking garage at 6PM, I came back to a fight that was occurring between one of the parking attendees and a gentleman who had parked his car. They were arguing about a suspicious charge of $ 15 for having a car with a key with remote access. I am not too sure about the details but the verbal argument ensued for another 10 minutes while the handful of us just stood around in the cold tundra of a parking garage, waiting for this one attendee to get our vehicles.
10 – 15 minutes later…
The attendee, Yoseph or Joseph, finally got my vehicle.
I handed him a $ 3 tip.
He took the $ 3 tip.
He held the door open for me.
I got into the driver’s seat.
My entire car, the inside of my car, was WET. WET WET WET WET WET SOPPING WET.
Everything from my leather seats, to the glove compartment, to the dashboard was wet.
I immediately JUMPED OUT OF MY CAR.
And of course, I was so shocked that the parking attendee didn’t warn me or give me a reason as to why my car was wet!
I looked to him and demanded an answer. He took his time to tend to the other guests. And I just stood by my car, giving my best chronic b**** face.
10 minutes later…
He explained to me that there was a pipe breakage and that my car happened to be right beneath the broken pipe. BUT WHY THE HELL WERE MY WINDOWS OPEN?
He yelled at me, pretty much, and told me to take it on with Avalon West, which is the residential building that connects to the parking lot.
Since then, I have been trying to contact the Avalon West office and the Central Parkings office and neither of them have been responsive.
It seems as though they’ve put my cellular number on a Black List, because every time I’ve tried to contact the Central Parkings office at both their (800) 836‑6666 and (212) 321‑7500 number, the phone rings for 2 minutes before I get an answering machine. And when I tried to send a direct message via their website (
) the messaging system prompted a «Failure to Send» box. WTF
AND TO MAKE MATTERS EVEN WORSE, I HAD TO PAY OUT OF POCKET FOR A DETAILING AND TO REPLACE MY CAR KEYS.
If you do not mind your car being taken out for a joy ride or for it to be mistreated while you’re away, this is the place. Otherwise, stay away.