Cat Eyelash

The worst! Started off with taping my eyes WAAAYYY too tight, another technician had to come and adjust for a third try. My technician used way too much glue, so my eyes were in pain from the over use of glue for two days. She pinched my eyes several times during application. Despite the over use use of CRAPPY glue, eye lashes started falling out immediately. Within 2 days my right eye was practically bare. And I sleep on my left side! Had lashes done late Thursday afternoon, by Monday they were pretty much gone They have have you initial & sign a two page disclosed so you can’t come back later a demand your money back. Such a scam!!! They never pick up a phone in person, all appointments are done by text, so of course when I complained immediately, they didn’t even have the decency to respond back. DO NOT waste your time or money on this place!!! They are a complete RIP OFF!!! Go to «I Love Lash!» They are the BEST!!!

Got my eyelashes done there. The girl was very unprofessional, she hurt my eye 5 times with the tweezers she was using. She also put too much glue, so my eye was burning long after the job was done. The girl was sneezing and coughing all the time. Thanks God I didn’t get sick from her. Won’t go there again.

Their attitude was very rude. From the beginning they were like you are not welcomed, no smile, no «pls» or «thank u», they don’t ask how you feel and they accept additional payment and tips without giving a receipt. Very shady place. Try to avoid.

Hey girls! If you have never had your lashes done, I think you should read what I have to say! :)
(Disclaimer: I came here for 7 months BUT this is the only salon I have been to so I don’t have any experience to compare it to. I do know, however, that know it doesn’t get much cheaper than this on NYC.)
If you had never had extensions done before, one thing you should know is that extensions can quickly get addictive. The reasons are obvious: it’s beautiful, low maintenance (no mascara/​fake lash), when it starts falling out, there’s a period of sad looking moment where your lashes look weak and brittle… to remedy that, you go back… And quick before it starts looking like a sad little hairless puppy. So this can quickly become one of the most expensive addictions to top it all.
This place is run by a Korean woman and all the technicians are Korean as well, which was nice I suppose because I’m Korean and I had no problem communicating with them. I became a regular for a while and I adored going to one of the girls (can’t recall her name… Muna? I think? Been a while) and always requested her. But then they kept starting me with her, and towards the end, they would switch me out with somebody else. I’m not sure if it was for training purposes but I’d open my eyes to a stranger pair of eyes… Thought that was odd.
Again, I’ve only been to this salon so I don’t know if comfort gets much better elsewhere, but they use these massage tables and 20 minutes in, your back starts to hurt and it can get really uncomfortable really fast. So you have the rest of 40 minutes to lay still and not really move around. One of the girls saw that I had discomfort when I got up and have me a quick little rub… That was nice :)
Other than that, they are really nice and my lashes 95% of the time came out looking perfect. And if it didn’t think it was, and you tell them, they fix it for you. I would definitely recommend this place for sure if you’re ok with being uncomfy for a bit, but looking for a less expensive extension.
Just FYI— The reason why I stopped going was because I found that overtime, there were fewer natural lashes to work with. I don’t think this is happens to everyone, but something about the heaviness of the lashes applied to the real ones didn’t sit too well with me overtime. Also, I found washing my face to be difficult so I was spending more money on facial wipes so that I didn’t ruin the lashes. And then I found this amazing lash growing serum (that of course don’t look as good as extensions) that worked well for me along with a new mascara and realized I can be saving a lot of money.

I can’t understand why this place has had such bad reviews. I purchased Groupon deal, $ 39 for natural eyelash. I’ve had eyelash extension once at other place, which has pretty good reviews and seems somewhat famous, but this place was much better. The technician even recommended which type of eyelashes would look better on me, and I was very satisfied with the result after it was done.
From my first time getting eyelashes extension, I felt itchy and my eyes were tearing sometimes. I expected the same thing, but this time, nothing makes me uncomfortable so far. The service was okay. The technician was quiet. She didn’t push me to buy any services and just let me know I can call and get lower price if I come back within three weeks. It was great, since I was often pushed to purchase extra deals at other places after using Groupon deal. I think I’ll go back here when I need another eyelash extension service.

Aghh when I first finished I really liked my lashes and also how fast she finished! I hate laying down for 1 hour and can’t move around, so I was really happy when she finished in less than 30 min. I have my lashes done a lot and decided try this new place. The service is okay, I don’t really have high expectations when I go to these places.
Anyways, almost all the lashes fell out within 2 weeks… Very disappointed!!! And also when the fake lashes fell out they pulled out my own lashes too!!! It has never happened before with other lash extension place. I think it’s from where she glued them on and the quality of the glue and lashes. I have fairly long lashes but not very thick, and it really hurts to see my own lashes fall out like that. I really don’t recommend this place.

I really love here!!!
OmG! they r so professional and so kind…
actually i really think alot about this place… cuz u know that RATING!
but i dont know y peoples thinking is so upset.
i was awesome time in there!!!
and they service is so good…
was my eyelash down after few days (its my fault. cuz i was rub the my eyes) and i call to them, i talk to them, they said just come! and they just fix it!!! and FREE!!! OMG!!! here is awesome!!!
U have to go!!!

I feel really bad giving a bad review but my friends exact words were «Authentic feedback is necessary for growth. If you don’t care about the person then give them a good one «
I saw it as a Groupon offer for 70 lashes for $ 39 and decided to go after work. When I came they were pretty confused as to whether or not I even had an appointment when I just confirmed with them a little earlier. After they realized I did have an appointment they had me sit, lay down then moved me and sit and lay down. There wasn’t music for the first half and they were somewhat rough when it came to shifting my head. Then when the music finally did begin it was quite stressful sound.
For the most part the girl doing my eye lashes didn’t really speak but others did and when she did speak, well I have a pretty sensitive nose so let just say i wish she had a mint to say the least. As I was leaving to pay, there was another client they seemed surprised at all the hidden charges she was getting charged. Her appointment started way before mine did and yet some how we finished at the same time.
I gave them 30% tip just cuz it was courtesy. The service was just not service. I kind of felt like i was getting punished for something. They were not the worst but just in general my mentality was get out as fast as possible.
Would I recommend it or go back there. Nope! Sorry.

I was a consistent and satisfied customer for over a year until yesterday. I showed up for my noon appointment and nobody was there, the door was locked and the place was closed! I called and left a message. A woman named Uni called me back several hours later and feigned that she didn’t know I was on the books for an appointment. You’ve got to be kidding me! Never again. There’s a million other places in NYC that will gladly take my business.

I’ve been here at least 6 times for retouches. It IS annoying that the technicians chatter to each other over you, but they have always done a good job and taken their time. My lashes still look good up to a week and a half afterward. I do agree that it depends on which woman you get. Out of 6 times i’ve only had to wait once, and that was because i was a little late. I’ve gotten lashes at 2 other places but i’ve stuck with this one the longest.

AVOID THIS PLACE. I never submit bad reviews… but I finally had such a bad customer service experience that despite avoiding most of the pitfalls which I will describe below… after a year of using their services and noticing all kinds of issues… I would avoid this place. If I could give it negative stars, I would.
1) Application and level of skill is totally inconsistent. I have had the best full sets and I’ve had clumped glue nightmares which I had to go back and get fixed. The total number of lashes applied will also vary wildly. I’ve also had mixed sets where I’ve had different curls applied. There is only one person that knows what they are doing — and she is also inconsistent if she is rushed. (I started going when they were at the smaller location above the nail salon so I learned quickly who to only ask for)
2) They consistently overbook and unless you come during off hours — usually have to wait even with appointments — especially looong waits if they are running back to back Groupon or other promotions, which is often, due to the lack of return customers — probably due to the lack of customer service.
3) They will change technicians mid application. I have not encountered this anywhere else, in any other state. It can’t be hygienic and personally freaks me out since this is a sensitive area.
4) I have not seen any NYS Cosmetology licenses displayed in the space
5) They will arbitrarily change the order of appointments and people being serviced.
6) I understand that it is easier to converse in the native language — and I understand it — but to say disparaging comments about your customers more times than not during most visits during busy times is really unprofessional and someone will say something sooner or later — if they haven’t already
7) They will arbitrarily offer then change what they tell you in text, versus in person, then yell at you over the phone:
After going to them for a year and sending my friends (only to the manager as it were), I always neglected to get the loyalty card punched. They counted my appointments and said I qualified for my free set. I had a faulty set fall half off one eye and partial off the other irritating it — I asked as a courtesy to have it fixed. Spoke with the manager who tried to quote a ‘3 day policy’ which never applied before, then was told she had found a «free touch up card» and would apply it for me this time since this was a one-​time incident and I was a long-​time customer. I thanked her and came for my touch up. After the visit, I confirmed with her that my next appointment would be for my free full set — which she confirmed. After I made my appointment today, I got a phone call back to my office by a nasty individual claiming among other things that since I didn’t tip for the faulty job touch up, the manager didn’t recall our conversation and the free items were now one and the same — I would be charged today — and demanded to know if I am I coming in or not and paying. After getting berated by this ridiculous person (at work no less), I told her you just lost (another) customer.
it’s inexpensive — but for the price — It’s similar to Jane and my friends swear by her so I’m switching. Good riddance

Wanted to wait for a couple of days after my treatment to review. I got a flash daily deal from Groupon and had no trouble getting an appointment the same day. Overall very relaxing experience.
This was my first time getting eyelashes extension (for my upcoming wedding)… I just wanted a ‘natural’ look and that’s exactly what I got. It’s been 3 days now and only one lash fell off.
I would recommend this place.

I purchased 3 sets of eyelash extensions through Groupon. My first two visits were mediocre but nothing to have me not return.
I can say that my lashes did look good for the first few days of getting them done. I’ve had them done better elsewhere. In addition — the loud banter between the technicians did not allow for a quiet, relaxing experience.
Scheduling an appointment was difficult. Had to try the number a few times until someone finally picked up. This happened for the three times I wanted to schedule an appointment.
For my third appointment, after trying the phone number a couple of times, finally reached someone to make my appointment. Mentioned my Groupon and that it was my third of 3 appointments.
Upon arrival, I am advised that my Groupon was expired. My Groupon was redeemed during the time frame indicated. On the card that was given to me by the technician, nothing was written about it expiring. No one really spoke very good English which did not help the situation.
Went back to check when my 2^nd appointment was. It was literally a week before when Cat Eyelash claimed my vouched expired. As avid eyelash ladies know, you are to fill in your lashes every two weeks. Wouldn’t you give a customer a heads up and advise them to come back in a week before voucher expires.
Guess not Cat Eyelash. Unfortunately, this is the way they do business. In reading the other reviews, it seems they do this often. Unjust and dishonest in all aspects.
I would advise not to come here. Even with a voucher, especially if they don’t honor it.

I purchased a 3 set of eyelashes through Groupon. The process was fairly painless however most of the lashes don’t stay in for more than a week. Also, depending on who is applying the lashes, some are crooked and the part that should be glued to your eyelash will start poking you in the eye, which REALLY hurts.
I went for 2 appointments and paid an extra $ 10 for ‘mascara’ eyelashes. Not sure what this means, but I shelled out the extra $.
I called to make a third appointment and mentioned my Groupon and that it was my third of 3 appointment. I trekked all the way in the cold. After waiting 15 minutes on a hard red bench, then being told to to lay down and wait some more, I was told 30 minutes into my appointment (I’m still waiting) that the Groupon was expired. This is not true at all! My Groupon was redeemed during the time frame indicated and on the card that was given to me by the technician (this is what they ask you to bring to each visit after your first visit) nothing was written about it expiring. When being told it has expired I asked why no one had bothered to tell me when I made the appointment so I didn’t waste my day coming over and waiting. The lady said they were ‘confused.’ I’m not sure what that means and the fact that all of the technicians barely speak English doesn’t help. What a waste of a trip! Really poor customer service!

Had found out about this place with a Groupon offer for a full set of lashes for something like $ 35 or so. Went with a full set of 70 lashes, had absolutely no trouble making my appointment, (OR second for touchup the day before I’d wanted to go), and arrived the day of my appointment a few minutes late to see that the girls were very kind, and were expecting me. You lie down on a bed, they gently cover the lower lashes as they work on the top lashes, and the whole thing takes about 45 minutes to an hour! I love love love love loved my lashes so much, especially since I felt like I didn’t even want to wear any more eye make up! Now this is coming from a girl who has trouble going to the gym without any make up on, I never leave the house without at least mascara and a little liner!
Anyway, if you look at my photos, you’ll see that they help up really well! I was so impressed that I went back for a touch up 3 weeks later, and it looked even better than it did the first time! Really happy with my lashes, and really happy with the service. I paid an extra $ 10 or so for the dramatic look, which is totally fine I mean it’s only $ 10, you could go to other lash places in the city and pay at least one and a half times as much as you do here. I’m going back to get my lashes done for the 3^rd time, another 3 weeks later and I can’t wait. The girls are so sweet, so gentle, and the whole thing is such an enjoyable and relaxing procedure, that I’m embarrassed to say, I’ve fallen asleep on the bed both times! It’s probably because the Japanese girls that work there speak so gently, I just can’t help myself… of course I try to cover up my deep breathing with a cough once I wake up… like that’s going to fool them, lol.
If you’re afraid that they’ll rip out your own lashes, don’t be. Naturally we grow new ones every 3 weeks or so, so if you see a false lash attached to a real one in the sink, don’t even sweat it.
Anyway, I realllllllly recommend this place, the product and service is excellent and I shall keep going back!!! I think these lashes are perfect foo for the summer when you’re at the beach or going to the pool and want to still look pretty, because we all know what beach ugly looks like without make up on. They hold up really well in the water — the first day or two i was afraid to rub my eyes in the shower, but they cling on for dear life!
(Some of the reviews badmouthing this place are from reviewers with 1 or 2 or just a few reviews which makes me believe that they were written by competition. I wouldn’t believe much of what they say.)

First, i was late for my appointment and they still took me which was awesome!
However, the place was fairly small but what can we expect for a place in NYC.
When it came time to start my treatment, she had me pick whether i want 10 mm lashes or 11 mm and if i wanted to mascara look or non for $ 13 more. That was a bit weird but it wasn’t too bad.
The treatment was pretty quick. it was about 75 minutes. The outcome was good, when i looked in the mirror i wasn’t in love with them but the lashes looked natural.
CONS
The music was too low so when the technicians were talking, it sounded so loud and disturbing.
The place was sooo hot! it was like a interno.
I wasn’t sure if that was the normal procedure but the person that greeted did my lashes first then another person took over. It was weird and when it came to tip, i felt i had to tip both, which cost me more.
I would come back for my lashes fill in and future full sets if i get another groupon deal. Don’t think i would pay $ 100 for them.
Update: 2 lashed fell off the next day…*sigh

Got a groupon for dramatic look but ended up paying extra $ 13 for «mascara look». With false eyelashes you can’t use mascara so I bet that 99% of people end up paying extra $ 13 which I felt was a bit misleading. The whole process went pretty smooth and painless, two ladies that worked on me and my friend were very nice. However, the end effect was far from ideal. I did not like that I barely had any lashes added to the outer corner of my eyes which made it look like I had just a bunch of bushy lashes in the middle; they were not evenly distributed. Also, new eyelashes were not very visible when looked straight at my eyes, you could only notice them when I closed my eyes or from the side. Maybe because they recommended the J lashes.
I was also told I should not wear eyeliner as it would make my lashes fall out faster and they said that having so many more lashes will compensate for eyeliner. It does not. If you are used to wearing eyeliner no amount of lashes will do.
Another thing I found strange is that my friend who is fairly blond with light brown lashes was given black extensions. I don’t know if that’s standard but I thought brown lashes would be more flattering and natural looking on her.
It’s been a month and I lost almost all of my lashes. It was an OK experience. Next time I will probably do better research. If they had done something similar to the first photo posted here I would be very happy. Unfortunately they did not… perhaps because I had a groupon?

I got my lashes done on Friday, and by Monday morning, half of the lashes had already fallen off.
Today’s Tuesday, and there are just a few strands left on my right eye. The left eye still looks more or less the same as Monday, but the lashes are going in different directions and look horrible. I can’ twait for them to all fall off.
I got my lashes done at Fabulash a few months ago, and they lasted for over a month!
The lady at CatEyelash is not as skilful as the ones at Fabulash. I can see a gap between the fake lashes and my own lashes, whereas my lashes looked very natural from Fabulash.

4 stars. Why 4 stars?
Various reasons.
Cateyelash is a no-​frills place, which is perfectly fine for me. I oddly felt more comfortable. They keep their costs down and still give you pretty amazing eyelashes.
The two ladies there seem to work as a team. They are very well trained in eyelash extensions, it seems. And, are curious about other competitors, which I think is a good thing.
They seemed more gentle with me than my last experience (which wasn’t bad and still great, but I had slight pinching pains at the other place).
I am concerned about the adhesive they use, as more than I like have fallen off in 5 days. Otherwise, all is well… and they still look god.
There’s not much else to say except that… no-​frills, but still very well-​skilled and easy on the wallet.

Great find in NYC and a great deal considering I got a full set for $ 34 on Groupon.
For my full review see: