Carpet Time

Im so glad i ended up at carpet time. The entire experience couldn’t have been any better. Everyone was extremely helpful, friendly, and the store has an abundance of beautiful carpet to choose from in all price ranges. I just wish i didn’t waste time going to the other places before i found this one. Installation down my stairs and bedroom ended up beautiful and i couldn’t be happier.

Terrific quality carpets at reasonable prices. The women here know what they are talking about and know how to deal.
Well worth a visit. Tell them Jimmy sent ya!

The positive reviews for Carpet Time don’t even skim the surface in telling you how excellent of an experience you’re going to have here. From the moment I walked in, I was greeted and Matina (amazing!) began honing in on exactly what I needed. No pressure, just complete patience with me being the indecisive person that I am. She even cut out samples for me to take home although I eventually made my decision in store. Rugs were custom cut (done 2 days before the promised date), price was completely affordable, and even though I may or may not have had cold feet and popped back in to make sure my selection was perfect with the color and lighting, I am completely delighted with the result.

I been meaning to write a review about Carpet Time and tell you about my very nice experience with them. I been to many different Carpet Store to shop and I always felt pressured by the salesperson or totally ignored by them. So that I gave up looking for a carpet for my home. Until my friend bought her carpet from them and told me how great they were. Knowing my friend I know she always research and shop around to get the best deal and quality.
And Carpet Time is all that. Matina who did a great job with my friend apartment was really great. I am a very undecided person and really was not sure exactly what I wanted but she showed me many samples and then after speaking to me and asking a lot of question about my taste picked the carpet I have now. And I love it, she is very good at selecting exactly the right carpet both for the price and style and she has a lot of patience .
Also the installers were very careful and respectful of my home and did the job fast and put everything back for me. They were great.
Eleanor and her husband the owners are very nice and friendly and know also a lot about carpets. I am recommending them to all my friends. Their price is great and most important their carpet quality is very good.

Come & visit carpet time in 53 – 03 Broadway!
You will love their service & most of all their variety of carpets! :)…“Matina” will help you along the way!!! She is so friendly, very attentive & know exactly what I need and what I want in a carpet! She’s the best! excellent job!
Two-​thumbs up for this lady! Efharisto!

I purchased new carpet for my rental and I could not be happier with the Customer Service, especially Matina. I didn’t know what I wanted but I had a budget and she was so knowledgeable and not pushy at all. She didn’t sell me the most expensive carpet in the store. She suggested many options and was very helpful with my final decision. Then the installation was great. I don’t live in the house so they called me and let me know they were done. It was beautiful. It made such a difference. I can not recommend this business enough. BTW, I went there because of the great reviews here.

Hubbie and I hated our 16 yr old Home Depot carpet. Lumps and bumps everywear Went to Carpet Time and was lucky to get Matina. Everything was on point from that moment on! Martina held our hand throughout the whole process. The measurer came and saw our concerns with the old carpet and recommend the best padding and the two installers were so professional! Its such a refreshing change to have a business do right thing by their customers. Brought Shaw carpet with R2X treatment on it. A few days after installation my cat throw up his breakfast and the carpet cleaned up as promise with a damp paper towel! So in addition to recommending Carpet Time I also recommend Shaw!!!

I’ve been looking for a rug since 2008. The minute I walked into carpet time, I knew I was in good hands. Mattina was great — sweet, patient and extremely helpful. The rug was delivered last week and looks amazing. The delivery guys were great as well. Unbelievable great service. Thanks again.

We heard about Carpet time through our friends and we decided to give it a try. My husband and I were getting married in December and though we were looking for carpet for our apartment, we got on the subject of how we are would like a red carpet for our wedding. Eleanor, Katerina and Matina are all great! They gave me wedding ideas and some decorative ideas for my new apartment. They were very patient and provided me with the best advice on carpet for animals (we have a dog). They also made our wedding day even more special with a red carpet! Our guest felt like celebrities when they were strolling in! It was the best finishing touch of the wedding. Something I will cherish and I thank the team at Carpet time for that! Thank you Eleanor, Katerina and Matina! I will be telling all my friends about you!

I just had my new carpet installed today and could not be more pleased. I highly recommend Carpet Time to anyone looking for not only the best selection of carpets and flooring, but also the best customer service I could have hoped for. I had a certain vision in mind and visited a total of 6 carpet stores. Living in the city/​upper east side I was not happy with the selection and prices that I saw in the nyc stores. So… I went to Carpet Time twice and found them to have the best selection — they also have an immense space with a basement filled with a full range of remnants, including high-​end ones. I found a beautiful designer carpet for an excellent price.
The best part of my experience was the help that I received. I worked with Matina who was so professional and honest. She really helped me sort through all my options and gave her expert opinion which was on point every time. She was actually the one who suggested the carpet I ended up purchasing and she was so patient. She even looked at pictures of my room since I was questioning the colors. She has a great eye and a wonderful personality.
My installation went perfectly. The installers were so kind and efficient. They showed up at the exact time they were supposed to and they finished earlier than i expected — they were so polite and pleasant to speak to. They worked fast yet also did a great job. Later I received a call from Matina making sure everything went well. From start to finish, i could not have asked for a more pleasant experience. I will definitely be recommending to all my friends looking for carpets and urge all Manhattanites to visit Carpet Time. It is a short ride on the R train, and they are literally right outside the Broadway stop, couldn’t be more convenient. Thanks also to the owner Eleanor who was just as kind and helpful!

I purchased to remnants here and am so pleased with the product. The staff was very friendly and helpful. Matina was so helpful and made the process of picking carpets very quick and easy. She was mindful of my budget and did not try to over sell me on anything. I will absolutely return here for any future carpeting needs.

We came here at the recommendation of our landlord and other local families. We needed additional carpets and padding because we have a toddler and neighbors who kept complaining, even though we had a bunch of carpets covering our hardwood floors. The store is a huge and super clean facility and is easily accessible via subway and buses. The staff was very helpful and accommodating, and their prices are reasonable! They worked with our budget and needs and selected really pretty and soft carpets and thick padding. And the two workers who delivered and installed the carpets (next day!) were so friendly and professional. Thank you so much, Carpet Time!

I’m not a people person but I have to say Eleanor and Steve were great to deal with. I went here at the last minute with a specific budget and style rug I needed. Eleanor found exactly what I wanted in minutes. Overall great price, great people, great rug.

I had a really nice experience with Matina at Carpet Time. She was very friendly and helpful. She understood I was on a budget so didn’t push anything crazy on me. In the end I chose a cute kids themed rug off the roll and it was cut and bound the next day. The showroom itself is very nice and they have a huge variety. The only thing I had trouble with was finding the store. There is another carpet store around the corner, it’s a totally different caliber of carpeting. For some reason my maps app kept directing me to Elmhurst and this store is near Northern Blvd!

I needed an area rug for my living room that would fit with the existing décor. I’d looked online but was concerned about the actual colors and wanted to see rugs in daylight; the manufacturer of one rug I liked provided the names of local retailers, which included Carpet Time right in my neighborhood. From their current location on 48^th Street, I was sent to their new showroom on 53^rd Place off Northern Boulevard, which isn’t quite open yet (just because the phone lines are not in). Matina helped me find the perfect rug, and Fernando delivered and installed it the same day (and helped me with the furniture). What great service! While the rug pad was being cut, Matina showed me around the enormous selection of carpet remnants and pointed out what bargains they offer. I also got a sneak peak at a special carpet being prepared for a movie set. Don’t wait for the showroom to open officially — the crew there will be glad to do business with you now.

Carpet installation can be a herculean effort, even for a small studio. But Carpet Time made the entire process easy, professional and hassle free. I found them on Unilocal.
I shopped for carpets at numerous shops including Home Depot, but settled on Carpet Time. On a visit to their store, I was provided many carpet options and price ranges, and I settled for something mid-​range. The price was all-​inclusive, no hidden costs, no surprises. That’s a big difference from Home Depot, where the price could change at the last minute if additional work was needed on the flooring before carpet installation.
Carpet Time sent a person to measure the floor space in my apartment for a $ 50 nonrefundable deposit (which was deducted from the final price — it’s pretty standard practice, Home Depot charged a $ 35 fee for such a visit). Then the store sent me a final quote, I went to the store and finalized the installation. I live in a Manhattan co-​op, which has its own quirky rules, and Carpet Time was ready with the permits, insurance and every minor detail.
A week later, the Carpet Time installers arrived on time, and the carpet was installed in a few hours, and very professionally. Eleanor and Matina answered every subsequent question I had for them after the installation, and were always available on the phone to answer questions.
I felt fairly comfortable with Carpet Time. They offered a large choice of carpets, and were cheaper than Home Depot on entry-​level carpets for studios. Their customer service is impeccable, they care, they did an excellent installation job, and I’m a happy camper.

Spent a number of weeks searching for rugs for our new apartment.
Here’s the thing: No matter where we went (Bloomingdales, Restoration Hardware, West Elm, Ikea, ABC, etc) we had the same issues:
(1) No one seemed to care enough to really pay attention and literally ask us about the room, color scheme, décor, and all that.
(2) We really didn’t find too much that we actually liked.
Now, my darling wife read about Carpet Time in a review about a TV show and how well the set dressing was done. We looked at the Unilocal reviews and saw all the raves and bee-​lined for Queens (train, bus, cab.).
What was great about Eleanor was not just that she was friendly and charming, but she actually asked about what the room looked like and our intended style. We had photos and we showed them all. She mulled them for a second and then starting pulling samples. I believe we ended up buying the first and second options she showed us.
She has a good eye and good sense of style.
The price was great and the rug was custom cut for the room.
Delivery was perfect — friendly guy who was super efficient.
So, there you go. Yay Carpet Time.
(Boo everyone else!)

Awesome. Needed a rug for my bedroom and living room and found tremendous reviews for this place on Unilocal.They exceeded all expectations. The selection was massive, prices were fair, and Eleanor, oh Eleanor. She is so sweet, helpful, and she really really cares. Oh hey and they deliver too! They even delivered mine same day. Love this place and won’t ever get carpet or a rug anywhere else.

Wonderful customer service from Eleanor. She showed me many options when I went into the store to help us make the best choice to carpet some steep stairs going to our basement. They called ahead to reconfirm two appointments, showed up as promised, and the installers were nice, polite and cleaned up completely after themselves. I also received a follow up call to make sure we were happy with the install. Great place — highly recommended.

Wonderful place to get carpeting! I had to get carpeting for my first floor and stairs and was indecisive about what to get. I changed my mind every week until I let the experts at Carpet Time help me. With Eleanor and Christina’s help, I was able to get the perfect color that was also pet friendly. The installers were courteous and did an expert job. I’m from Staten Island and it was definitely worth the trip.

We were looking for a carpet place in Midtown to get wall-​to-​wall carpeting in my apartment, and, like many customers, came across Carpet Time on Unilocal.The reviews are spot on: Eleanor and her team are highly professional and do fantastic work.
Eleanor is very personable and gave us the guidance we needed in selecting the right carpet for our apartment, even directing us to a more economical and practical choice! She’s extremely experienced in design for TV and film sets, so she definitely knows what she’s doing. We were in and out within fifteen minutes – she made our decision that easy!
The installation went perfectly smoothly and Eleanor’s team members are so polite, friendly, and did an excellent job installing the carpet. It’s perfect and gives a modern look to the apartment.
Couldn’t be more satisfied! Eleanor and the folks at Carpet Time are exceptional, and I am so glad we chose them!

I found Carpet Time via Unilocal reviews, so I have to add my own. I knew I needed at least one area rug, but was not sure what would ultimately be best, so I was really looking for not just a selection of rugs, but also professional advice. Eleanor delivered in spades. Amidst the craziness of many film and TV set designers coming to her for orders and pickups (I think I was the only «civilian» there the morning that I went), she gave thoughtful consideration to my needs and rapidly convinced me that I needed not two smaller area rugs for two rooms, but one larger one for my living room.
Then it was on to considering the specifics; I had a couch that was tricky to «match» with a rug, given its colors and pattern. After the first idea didn’t pan out, Eleanor rapidly switched gears and we found a sample that looked as if it would work nicely. I was able to order the rug to size, taking into account Eleanor’s advice on how to do so, and after my having placed my order on Friday morning, it was cut and bound the next day and I got it delivered and set up today (Monday). The delivery man called before coming, arrived during the early part of the delivery window, and couldn’t have been more courteous or professional, and later on Eleanor even called me to see how I liked my new rug (it is lovely and fits the space perfectly). I will absolutely go back to Carpet Time for any future carpet needs.

I couldn’t be more pleased. Eleanor and her team were great to work with from start to finish. She helped me pick out a cat-​friendly carpet for my stairs, and actually steered me away from a more expensive product — how often does THAT happen? The guys who installed the carpet did a terrific job. They were punctual and tidy, and even left us a doormat out of the leftover material. I also love knowing that my carpet was used on a set for the TV show «The Americans» (yes, you get anecdotes with every purchase).

After reading great Unilocal reviews I decided to go to Carpet Time to shop for a large area rug. The staff were beyond helpful and friendly. Within 30 minutes I had a rug picked out and delivery set up for the next morning. Our new rug is beautiful and I am so happy with our decision!

I’ve been looking for a good rug pad. Found one on the Karastan website which directed me to a «Find a Local Store» icon. Curtain Time came up. When I googled Curtain Time, it came up on Unilocal.As I am want to do, I read some of the reviews and decided to call as I like to support local businesses. I was not disappointed. There are two shops, one on Broadway in Astoria and the other on 48^th Street off Northern Blvd. The Astoria shop didn’t carry it but suggested I called the other shop. Eleanor answered the phone and helped me. She was super! She answered all my questions and arranged for a drop off later in the afternoon. When the pad was delivered, the young man who cut it to fit, couldn’t have been nicer or more skillful. Eleanor and her team are professional, knowledgable, warm and made this purchase an easy and very satisfying experience. The pad looks wonderful under my rug. Someone wrote that Carpet Time goes the extra mile… Yes! They Do! I don’t think you can go wrong with them.

I was in search of a very specific style and had a budget I needed to keep. Elenor worked extensively with me to achieve exactly what I wanted. She has an inate understanding of her customers, an incredible eye and knows her extensive inventory. Her professionalism is rare to find and she is such a pleasure to work with.

I am not one to post but I just had to let people know about what a great experience I had with Eleanor and Carpet Time.
We needed a carpet and fast for my newly crawling 8 month old son. Being a full time working mom, I wasn’t able to come in so Eleanor did everything with me over the phone and via email. She found us the most beautiful, softest carpet ever. We get compliments on it every time someone comes over.
They really do have an amazing selection and good prices. The best part is they are a pleasure to work with.
Can’t wait to buy a house and have them furnish the whole place ;)

Contacted the owner about repairing a portion of my damaged carpet.
She told me to send her a sample piece from the remnants I had.
I did.
Never heard back from her after calling multiple times.
You suck.
Don’t waste your time.

Carpet Time is the BEST!!!
Eleanor and her whole team are top notch. From the measuring to the install, everything went smoothly. They followed up with all my questions and worked with me to pick all the best materials. The carpet looks amazing and my laminate floor in the foyer is beautiful as well.
Carpet Time goes the extra mile to do an exceptional job. I checked out other options in the area and they are by far the best. You might pay a little more with them but you will get a LOT more in return.
5 Star, flat 10 out of 10! So glad we went with them…

I used this company because my apartment building in which i live in requires 80% of the floors to be carpeted. I was told by the complex to use them so I went here thinking i was going to be in a real big bind as to which carpet i could use, but i was pleasantly surprised.
Eleanor, the owner of the company was extremely helpful, got some guys into the apartment to measure the apartment within the day (despite it being the guys off day) for free of charge.
AFter the measurements were completed she provided me with some suggestions of how to get the 80% accomplished and diagrammed them out on a sheet of paper for me to take home and review. I selected a design, and a carpet, and then it was installed next day.
They have a large selection of carpet and have really friendly service. I would definitely reuse thm again.

I normally don’t write Unilocal reviews, but this time I felt obligated to write one based on the fantastic service and carpets I received from this place.
I recently moved into a place that required a % of the area to be carpeted for noise reasons. This was off-​putting at first because I wasn’t too keen on spending more money then I had to, but rules are rules and went by a recommendation of a friend to try out Carpet Time.
Upon arrival, you may question the exterior of the shop, but once you get inside you have rolls upon rolls of carpets lined on the wall. If you were like me, and couldn’t find something you fancy on the wall, I highly suggest you speak to the owner Eleanor.
Eleanor is usually really busy with other orders or on the phone however don’t let that deter you. As long as you can explain to her what you want out of your carpet/​area rug she is accommodating and friendly. *Note* you are not limited to what is in this store, she has another store in Astoria and a large warehouse elsewhere. She can show you samples of what she has in stock and will work with you to fill your design needs.
She helped me greatly when I wasn’t sure what would look good and helped me stay within budget. *btw* it looks great installed now…