Bread & Butter

Avoid this place at all costs. I ordered the Chicken Udon Noodle Soup at the food counter and the cook/​cashier used INSTANT ramen noodles (you know, the ones that are sold in a package at every grocery store), thinking I was stupid enough to not be able to tell the difference (really?). I complained to the guy and his lame-​ass excuse was, «Oh, I know I kept hearing udon, but in my head I kept thinking ramen. I can’t even make udon for you right now.» He offered me a refund and of course, I would take it. He then demanded me to give him the bowl of noodles back, even after I have opened it and tried a piece of the chicken (which was super bland, by the way). Hmm… I wonder what he’s going to do with those noodles. «Refurbish» them and try to sell it to next poor soul? Shady business, shady worker and most importantly, TERRIBLE CUSTOMER SERVICE.

Have eaten here a couple of times in the past few months because of convenience (my office is literally next door). But this place is honestly overpriced for the low quality food they offer. If you come here I would totally avoid the hot food bar. It’s simply just poorly cooked and not fresh. I tried some dumplings that were super questionable, and the meats are overcooked. The price is high too! A small plate from the hot bar will be around 13 dollars. Just not awesome for shitty food. I would give this place a lower rating, but they partially redeem themselves with the deli/​sandwich station. Things here are reasonably priced and solid quality. This place is like 5 different kinds of delis combined so the quality and price vary wildly. Proceed with caution.

The service here is disappointing. They constantly change there prices. A can of coke has cheated in price three times in one week. The employees are rude. Oh and don’t do the hot food bar — numerous food poisoning issues stemming from there.

I come here for breakfast, lunch, but not dinner.
Breakfast they have a bagel station. A sandwich/​omelette station for your bacon egg and cheese or your omelettes. They also serve fresh fruit and pastries that are served by the lb. Yogurt station that serves by the lb. Oatmeal self serve that is charged by the size of your container. And lastly they have buffet style breakfast like different types of eggs, bacon, sausage, toast, etc. These are by the lb.
During lunch it’s pretty much the same but with lunch menu. In addition to that they sell sushi, build your own salad, and in the back there’s a korean lunch menu. My favorite lately is the small soup and ½ sandwich combo. It’ll run you about 8 bucks for a pretty filling fresh lunch. The soups rotate so they change that. The sandwiches change too but they have a menu that they always serve.
I’ve never had a problem with their consistency. Sometimes they have off days, but that’s expected. I’ve been going here for a little over 2 years almost daily and I’ve never gotten sick from their food. The prices are fair for what it is, even cheaper than other deli’s like this. The only problem I can see with this deli is that the fresh fruit is too pricey, so you can’t have a healthier option for the same price if you want. Also, they have a 7 dollar credit card minimum. So take that into account if you plan on using a card.

fly in my food!!!

I use to love this place, however since having new owners they have gone downhill fast! They never get anything right if you place an order over the phone. They’ve even messed up my salad as i’m standing there showing them what to put in it. They do have good wraps.

Place is horribly overpriced for subpar food. Told myself I would never return but did so this am bc my go to deli Trevi Deli only accepts cash and I had none. Forgot about the card minimum. This is the toast that came with my omelette? How is this ok?

Ordered bacon egg and cheese and he priced it wrong and yelled at me to look at the prices– which I did. He was wrong and very rude about it and continued to yell at me to look at the menu. When I left I had been charged extra on top of the extra for cheese and there was NO CHEESE. even though it’s convenient to my office, I will NOT be going back

Also known as Fraiche Maxx, this deli is a large and mediocre choice for the neighborhood. The best thing about it is their Korean choices in the back. Their by-​the-​pound options are decent, and I’d recommend their fried chicken wings. The soups are lackluster, and in particular they add flour to their green split pea soup, and apparently blender the ingredients to smooth it out (I’m eating the split pea right now, and it’s *crunchy*).
Step up your game, Fraiche Maxx!

Massive market with sandwich stations, sushi and salad stations, etc. as well as huge buffet-​like bars with a huge mixed array of offerings that run the gamut from Asian-​inspired to mega-​health-​nut style dishes. I chose almond teriyaki chicken, roasted cauliflower, mixed Mexican bean salad, grilled vegetables, and some fresh fruit. All were fresh and flavorful, maybe a bit heavy on the sauce. Their sandwiches and soups looked/​sounded really good. Reasonably priced. Fast service.

Always a great place when you’re in union square and you want to stop and eat something quick! It’s a busy place in the morning and lunch times– not really sure why the reviews aren’t as great as what the place seems to be!

Nastiest chicken parm I’ve had in quite some time.
This place is essentially a 711 with a buffet.

I frequent Fraiche Maxx due to convenience (my office is next door). I like the sandwiches and some of the items on the cold bar (bean salad, quinoa salad, etc.). The layout is awkward and the cashiers aren’t super friendly but the line moves quickly.
It seems as though Fraiche Maxx tries to offer too many options at the expense of quality and expertise. There’s cold/​hot buffet, cold/​hot sandwiches, salad station, pasta, burritos, wok, etc.
I will say, the breakfast is really good (any hot sandwich, omelette, etc. will be great) and the guys at the grill work really fast!

For the area it is a great and very affordable lunch option. Their wraps are always great as are the salads. I have been coming here for a couple of years as I work on the square and have never had any major issues with the service or food and would recommend it for a quick, affordable and solid lunch option.

I want to like it more but it’s just not there. I’ve been coming here for a few months now and while I still like the selection and find the prices to be very good for the area, it’s in one word… inconsistent. I order the same sandwich when I come here and each time it seems to be a different price. The quality of the sandwich fluctuates with whoever is making it. It’s still a good choice for the area, I’d just really like some consistency across the board.

This place is your basic New York City deli. They have the usual sandwich station, hot food buffet, cold food buffet as well as decent breakfast spread.
I’ve had both the breakfast as well as a sandwich on a few different occasions and both were average at best. You can get a decent amount of food for a good price but it certainly won’t be anything special. This is definitely the kind of place you come to when you’re on the go and happen to be in the area. Other than that you’re definitely better off going to one of the many notable food options in the area.

I’m done.
I know you always take a risk when eating out but these folks totally lost some business today.
Arrived well after 2pm and the buffett was fully stocked — literally. The humongous salmon filet that is usually bones and leftover skin was ample and almost whole today. Stoked that I was going to have my pick at just about everything, I began to select my items and looked up when I heard a clicking noise nearby. I look up and one of the managers was using the tongs to pick up stray pieces of lo mein noodles OFF OF THE COUNTER and placing them BACK INTO THE SERVING DISH. He even grabbed a few pieces off a nearby cleaning rag and tossed those in too.
Beyond shocked, I alerted my coworker who came with me and we left. I noticed a handful of others who were surveying the fare turn and leave too.
Not sure what happened here today but don’t plan to risk it. Would definitely stop in for the packaged items but no more buffet.

If I could give less than one star I would. This place is not worth the chaos! The cash register attendants are rude and extremely unorganized! When it was my time to pay, a woman yelled at me and told me to get to the back of the line. I looked back. No line was there but I could see one forming. I was confused but I actually walked to the back of the line !!! When I reached the cash register once again, a man placed my order in the bag along with another woman’s order! She yelled what are you doing! I also let out some frustration and told them they really need better management and focus! I told myself I would never step a foot into this establishment again!
I ordered a burrito. It was disgusting. How can someone totally fail at making a burrito? The lettuces was wilted and cut too thick. The cheese tasted like wax. The beans were runny. What a joke!
Needless to say, this is NOT the place for a good lunch!

Kind of like a mini-​chain of multi-​purpose delis/​cafes that are in the city. Decent enough buffet with a lot of choices, clean, small dining area upstairs.
It’s basically a big multi-​deli with many lunch options. Large buffet bar with a boat load of choices, hot and cold. Salad bar with all the fixins, many soups w/​free bread, sushi area, korean noodle/​soup area, stir fry, sandwiches/​wraps, desserts, etc, plus all the standard deli fare. You can go totally healthy here, or let your inner fattie run wild.
Can get a bit pricey if you pick up lunch here every day, but with so many options it is a decent choice if you work in the area. This spot is kind of narrow and can get bottlenecked during prime lunch hours with the register area being right in the middle of the place but there is another register area in the back to avoid this.

We ate there this evening and the cost from the food bar was $ 8/​pound.
The positives: the selection at the food bars (particularly the hot food) was very good, everything tasted very good, the food bars were very clean (and this place has an «A» rating from the Health Department), and the cashier & the young guy putting out more food were both very pleasant.
The negatives: They were blasting music (we ate in the upstairs seating area) and it was FREEZING up there (also on the first floor, but even worse on the second floor). We had no choice but to eat the food there, since we weren’t going home until much later.
I recently ate at their 419 Park Avenue South location (see my separate review) and that place is *much* nicer.