Bold New York

Rachel Lin recently helped me and my two roommates land a great 3-​bedroom, 2-​bathroom apartment at 275 South. She was able to show us the apartment right away and was very helpful with answering any questions we had without pressuring us. We immediately loved the place and had to have it.
The apartment is completely renovated and up-​to-​date with brand new appliances, a balcony, and is massive compared to standard NYC-​size apartments. The building itself has a ²⁴⁄₇ doorman, laundry, gym, and a rooftop with a view of the Manhattan and Brooklyn bridges. For all of this, Rachel was able to get us the apartment at a very reasonable price that fit our budget.
Apartment hunting in this city is difficult and stressful enough, but they made the entire process quick and painless. I couldn’t be happier with my experience with Bold New York and highly recommend them!

Kelly Neptune is a star!
When I was considering moving apartments out of all the brokers I contacted — she was the most professional — but at the same time took the time to listen to my requirements.
I initially wasn’t going to consider Silver Towers — but Kelly, taking all my requirements into consideration — persuaded me to at least have a look and then reassess.
I am so glad I listened to her — I love where I live.
More importantly — she fought to get the best deal for me that matched my budget and since then has continued to stay in touch.
I absolutely have no hesitation in recommending her to friends and colleagues and when i decide to buy, I will use Kelly.

I have nothing but great things to say about Kelly Neptune at Bold New York. Kelly made my apartment hunting experience a seamless one. She was personable and easy to talk to, listened to all of my requirements, was never pushy, and was completely professional throughout my search. I truly felt that Kelly’s main priority was my satisfaction and happiness. I am in love with my apartment and couldn’t have asked for better service.

Darryl was great to deal with! Super accommodating and very knowledgeable of the building. She was super thorough, and showed us all of the available units in the building and even was so kind to let us in on the day of lease signing so we could do some final measurements to plan our decorating.

I came into contact with Bold NY through an informative streeteasy listing (included good pictures, floor plan, description that was not misleading). I visited during the open house and Met Karen Appel, who gave me a tour of the units available. She was very informative, and did not come off as pressuring.
I really liked a certain unit in the building, however it was rented out before I was able to decide on my end whether I wanted to apply. Karen kept in contact, and when another unit with the same layout opened up she immediately notified me before it came to market and I applied the same day. She was helpful in answering questions subsequent to the application, and the lease signing went off smoothly without a hitch.
I would recommend Bold New York and Karen as a great broker contact, the entire process went smooth and I am very satisfied that I found a break no fee apartment in a brand new building.

I started to look for an apartment under a week ago. It is exhausting having to jump around the city at all hours to find the perfect home while balancing work. That being said, Randall is a godsend! Not only is he EXTREMELY patient with me but he listens to my needs, concerns, and has been flexible with meeting up at late hours during the week. Literally out at 8:30pm on a Friday showing me apartments and putting up with endless questions. This apartment hunt has been rather stressful and after seeing 10 apartments by a bunch of different brokers who are trying to nickel and dime you, it can be rather discouraging. This is why I am so glad to have Randall especially in those moments because his outlook is inspiring. He was genuine, knowledgeable, honest, and what was most helpful was his contagious positive energy! I feel very lucky and excited to have found my next home with his help. I know it wouldn’t have ran as smoothly as it did with anyone else.

My agent Robert Esposito from Bold was great. Robert was very helpful with making the move very easy. He was helped me with finding the unit that I live in now and assisting with my move in. Also he was very prompt in replying to questions that I had in relations to my building and lease agreement.

Chelsea Werner helped me a find a great apartment. I told her my price range and my commuting requirements and she helped me get started. She sent me a few suggestions from Streeteasy to get a sense of my taste, and then she set up an afternoon of showings.
I really appreciate how organized and thorough Chelsea was. She showed us six apartments on the Upper East Side. We met at 72^nd street, and she scheduled each appointment so that we walked from 72 up into the 90s (in order). Each apartment was available for viewing when we got there (which was not my luck with other brokers) and Chelsea was able to answer all of our questions.
She showed us a variety of places, some walk ups and some newer elevator buildings, because we weren’t sure which we wanted. I feel like the places she chose to show us gave us a good understanding of the different types of apartments out there. Her knowledge of the market helped me feel comfortable enough to choose an apartment that day. Other brokers had given me the runaround and I never felt like I could trust them, but Chelsea never pressured us and I felt like she gave us her honest opinion about the pros and cons of each place.
Once we found the apartment that we loved (it wasn’t even listed on Streeteasy yet), Chelsea helped us secure the deposit. She showed us an apartment on a Friday afternoon and we were ready to take it but the management company was closed for the weekend. Still, she was able to work it out so that the company agreed to «hold» the apartment for us over the weekend. Thanks to her, we were able to sign the lease on Monday morning. She made the apartment hunting process easy and painless.
I would recommend working with Chelsea and Bold to anyone hunting for a place in NYC.

I am looking for an apartment and I see a public posting that interests me and I write asking about available times to view the space. Brian Butera «salesperson» wrote me back and said «hello when is your move date?» Now as I am trying to move soon, I say as much and he unprofessionally replies with «ok, does that mean you’re month to month or in an open lease?
I am not and again, I say as much… I can only presume that he thinks I am being difficult. I definitely think that he is unprofessional and I am not sure how he got a job representing Bold New York. His last email and I am quoting his responses throughout said:
«ok, well when you’re ready to elaborate on when your specific move date is and the circumstances of your move, i’d be happy to schedule a time to show you the apartment.
have a good night.
Brian Butera | Salesperson | Bold New York | 646.783.8093
190 N 10^th Street Suite 308 Brooklyn NY 11 211»
He never once said, «will you please elaborate on your move date and the reasons why?» But I did say to him, «…If you have questions, we can dialogue when I view the space.»
You would think that he has forgotten how to be professional. That is, if he ever knew how in the first place. The easiest thing to being a professional Brian, never begin your correspondence with «ok» and for goodness sake start a sentence with a capital letter.
I wish you the best Brian, in a different occupation that is. I’d give you zero stars if I could.

I was referred to Katie Kahanovitz and Karen Appel by a friend after my personal search for an apartment became too much for me. They were EXTREMELY helpful and we found a place immediately! Both Karen and Katie were easily reached and walked me through all the paperwork and application process. When an issue arose with my application they worked tirelessly with the management company to push through my application and I got the apartment! I thank them so much and would recommend them to any family or friend or stranger!

DO NOT USE UNDER ANY CIRCUMSTANCES.
Zero accountability. Phone numbers do not work, so good luck reaching anyone in either office. Had a genius agent named Ryan schedule us for an open house, which we confirmed the day before, but once we arrived (and paid for parking) we learned the apartment had been rented and he just failed to notify us. We skipped another open house and wasted money for nothing!

This is my first Unilocal review. I was provoked to do so to warn others not to deal with Bold New York. It may be that we have dealt with Allysa Demillo who demonstrated a lack of knowledge of the real estate industry, poor client relationship and professionalism. When we saw one property with her, she did not introduce herself and did not provide any information about the apartment. Nothing. Questions were not answered. Since we liked the location and the space, we still applied. We got approved. Background checked, application paid and ready to move in. Then there were problems that occurred with the previous tenant that did not want to vacate the apartment. Apparently, this was not communicated with us before. Long story short, we were told that the «deal was off.» Just like that. We patiently waited in case the issue would get ironed out. Nothing happened. Nobody from Bold NY provided clarity nor had the decency to speak with us. We were forced to restart our search which took another 6 grueling weeks. Aside from the fact that the entire experience was unpleasant, our application fee was also not refunded. I would turn away from dealing with Bold New York.

I am a 31 year old single female that was born and raised in NYC. I have spent most of my life uptown and most recently lived on 132^nd and 5^th for two years.
I found an apartment through Jordon who works for Bold.
It had everything I wanted it is on Ludlow, a duplex, with a terrace.
The only thing is the terrace is shared with the neighboring apartment.
Now of course, as a single female I questioned who lived there…
I was told by Jordon it was a single guy in his 30’s always gone for business and is never there. Jordon stressed that he had rented that apartment himself and he was sure my new neighbor has been there for years but he is hardly ever there.
To may dismay this was not true.
My first night at my new apartment I came home from work to see about fifty 18 – 20 year old boys that were having there high school graduation party at the Air B&B.
The Air B&B being the apartment next to me that I share a terrace with.
I never slept that night they partied all the way through and I woke up to broken beer & liquor bottles all over the terrace with throw up everywhere. They had spray painted all the walls of the building. All of the tenants were complaining. It was awful.
This was only the beginning…
Every night it is someone new, mostly groups of men from all over the world…
Germany, Australia, Los Angeles, there was a Swedish band, a group of couples, 5 guys from France once… its never ending.
There is no public record of who any of these people are. They get the keys from a lock box downstairs outside the building. They give the Air B&B tenants the code then they go get the keys and then have access to the building. Nothing is stopping them from making copies of the keys, is it a complete safety issue.
I looked on air B&B websites and 173 Ludlow apartment #5A is listed everywhere with a «Dual Terrace.» So my terrace is being advertised on these Air B&B websites and I am supposed to believe the Brooker for my apartment had no clue… Please.
When I told Jordon from Bold about the situation he didn’t act surprised in the least and told me that it’s not that big of a deal.
The management company agreed to let me break my lease but have yet to sign the termination agreement.
I believe that I should be refunded the $ 2500.00 brokers fee to Jordon because I was completely lied to.
He had to have known what was going on and he probably is make money off of this air B&B Ring just like the management company.
Jordon refused to refund my deposit even though he owes me that and much more.
He looked me in the eyes and swore up and down he knew exactly who lived there and that my «neighbor» was never there and always gone on business. That is what he said and he lied and I am paying the price for that.
I’ve had to hire a lawyer to get me out of the lease, and will have to paying more moving expenses, more brokers fees, time off work etc…
All New Yorkers know how expensive moving in the city is, and it is crazy how hard they have made it just to find an honest broker in this city with a little bit of integrity.
If you can be that heartless to put a single female in a dangerous situation just to make a dollar you should not be allowed to be in business in this city.
The People Need Protection
And if the client is put in a dangerous situation «accidentally» without the broker knowing then the least that should be done is a refund of the Brokers (Jordon’s) Fee.
Without me having written proof that Jordon knew all I can really do is write a Unilocal review and try to save the next person from dealing with this issue.
I am out over 10K… and still not out of my lease.

I recently found a beautiful apartment through Jared Blumberg at Bold New York. He was very patient with my roommate and I throughout the whole process. The company was professional, organized and a pleasure to work with. Can’t wait to move into my new place!

I had a horrible time dealing with Bold New York. The broker was untrustworthy and dishonest. Do not rent an apartment using them.

I found an exclusive listing by Bold on streeteasy and reached out to Paige Donaldson to see more. We met and toured the place, but I still wanted to see more options within my desired area.
Paige and I set up time to tour several properties along the west side, seeing a variety of places within my criteria that ultimately helped me make a final decision.
Paige was always professional, friendly and helpful. The process of apartment-​hunting can be stressful and I’m beyond fortunate that Paige made it an enjoyable experience. She offered insight without pushing and I valued her feedback on the various options we saw together.
A broker with tact is invaluable and I’ll be recommending her to any friends looking to move within Manhattan.

The following lists my experience with Bold New York:
1. They are Untrustworthy
2. Unprepared
3. I had to repeat many statement multiple times
4. Unethical
5. A waste of time
6. Selfish
7. Greedy
8. Their one goal was «Money» not «Meeting the Customer’s Needs»
If I had the choice to put No Stars, I would do it.
Long story short, Do Not Work with Bold.

I recently found a great apt using Bold NY. My broker Erez Rose was helpful and friendly and made everything happen quickly.
He was familiar with the neighborhood, building, history of the unit and also rental procedure. Finding an apt in NYC is challenging but Bold NY made it pretty painless and swift. No one likes paying a broker fee but with knowledgeable staff and great apartments, you will actually save time.
Bold New York is a full service Real Estate consulting and brokerage firm founded by industry innovators Todd Jacobs and Jordan Sachs in 2010.

These guys are a class act! I had worked with them in past apartment searches that by no fault of Bold’s were unsuccessful and the team was always very gracious and patient throughout the process. When it came time for me to move this year, the first apartment they showed me fit my needs PERFECTLY and my lease was signed the same week. I told them what I was looking for and they made my search as painless as possible. The first apartment they showed me exceeded my expectations above and beyond, and after doing my own research I didn’t have to look any further.
Andrew Eagle showed me the unit and even arranged a call with the tenant moving out to discuss some of my questions about the building management, location, etc. One of the Principals, Todd Jacobs, personally sat with me during my lease signing, introduced me to the landlord, and made sure my application package was in order.
If you are looking for an ethical brokerage house (there aren’t many out there) these are your guys!!!
**BONUS** They have an ADORABLE doodle in the office if you need a fury hug!

I am lucky to have found Bold. Had incredible service from broker Jared Blumberg. He was patient and thorough, and found me exactly what I was looking for in a great apartment in Chelsea! I would highly recommend the team at Bold because it the stress and anxiety out of the apartment search process.
I have used a broker once in the past, and didn’t love the results, but a couple of my friends recommended Bold. I am so happy I took their advice. Working with Jared at Bold has definitely changed my mind.