Betel Party Supply

I confirmed my daughter’s birthday cake, but I did not anticipate this much snow in Manhattan. The party venue cancelled the birthday because of state of emergency due to the blizzard. I called the bakery to cancel but it was too late because they already made the cake. I understand that but they were rude on the phone, they didn’t even want to negotiate better price to make the same cake next week because the birthday will be next week. I had to ask a friend that lives in that area to take the cake and share with her family.
This blizzard was caused by mother nature not me so they should understand if people are not able to pick up their orders. We don’t want free cakes but at least try to work with your customers so that you can have a repeat customer.

I get cakes at this shop at least twice a year for each of my children’s birthday parties. I always pick the design and am always extremely satisfied with their skills. But this year, I was astounded when my husband went instead and ended up paying the same price I pay for such a basic design. Literally, all they did was write her name on it, add some swirls, and throw some characters on it. Considering how I pay the same amount for way more elaborate work, I’m disappointed. Granted, my husband went in a day before he needed it, but the front desk lady told him they wouldn’t be able to make it in that short period of time. That’s when the big guy came in, telling him not to worry, that they’d definitely help him out. Well, of course he’d say that! This cake can be made in 20 min, but we were charged for something that should’ve been way better looking. I would’ve preferred to be turned away than to be overcharged, to be honest. Very displeased, as I am generally a regular, happy customer of Betel…

I dislike Dominican cake… growing up with it, I got sick of having it all the time. But the cakes at Betel have made me fall in love with cake all over again. I’ve ordered two cakes from here and both times, I’ve made sure to set the pick up time an hour or two earlier than I intend to get there. I’ve never had an issue picking up my cakes. My ONLY qualm is the annoying line that forms inside the store and nobody seems to know who goes next.
I will continue coming here for years to come!

Never coming here again ever! I ordered a cake about 2 days ago. I called to ask if the cake was ready and they said it would be 30 minutes when I get there they were lost and had me waiting about more than an hour after that I finally got my cake. I usually get my cake from Bizcocho de Colores which never failed to have my cakes on time but I wanted to try a different place and that very unfortunate never coming here again that is all

Omg just pick up my cake and it looks amazing. Football themed Celebrating my husband 40^th. Plus the cake was delicious– left overs tasted even better next day. Got the crema filling

Horrible service. If u order a cake to be ready by noon, you won’t have it til 2−3pm. Plan accordingly.

Love this place ! Have been going to this bakery for years to get cakes for all of my parties! They are fresh and taste amazing and I am satisfied every time !

Since moving back I’ve come by here a few times and gotten their $ 2 slices. I’ve loved the guava, but haven’t really enjoyed the tres leche and pineapple like I used to.
This past weekend I wanted to get some dessert for Mother’s Day dinner so I stopped in and picked the last non cupcake item. A case with six servings of tres leche minis. It was $ 18. Let me repeat that. It was a six pack of mini tres leches so small they had to give me mini spoons for them because had I used a teaspoon it would have been two spoonfuls of cake. It was $ 18.
It was not that good. and it was $ 18. I think I’ll keep going back for custom orders, and my $ 2 slices but I’ll be dammed if I have to pay for their chandeliers. I was fine with their old set up, and prices. Did I mention it was $ 18?! just checking.

Luv luv. especially the diplomatico. .they are so nice and professional. .they’re cakes are awsome.

As a cake addict who has tried many, many Dominican and non Dominican cakes, THIS IS ONE OF THE BEST! I really hope they don’t change now that they are expanding their business.

Distinctive Dominican Cake.
The best in the Heights.
For the past 8 years I’ve buying their cakes, NEVER have I been disappointed.
Always ask for Johnattan to decorate your cakes. He’s a real artist.

Our family used Betel quite a bit, until the last cake we ordered. The color was off. I ordered grey and it was lavender. They told me that’s how it comes out, and that I should have never ordered grey. Well, I’m not a baker, so there’s no way I would have known that. The guy who took my order should have told me. Except he acts like he’s doing me a favor when he took the order. I mean, horrible service all throughout. They offered to do another one in all white, to return in an hour. I did. It still was not ready, and then all the decorations the other cake had were gone. I was told «you lost the flowers when we made the new cake». Oh, so this was my fault? Anyone who’s ordered their cakes knows they do great decorations, and they are not cheap. So I expected that. This cake #2 was not it. I was out of time. This was for my sisters baby shower, so I said I would only pay a portion of the price. Here’s the kicker: the minute I said I would not pay full price, the entire store went into action and swiftly took the cake away, left only 1 guy at the front to resolve this. I was speechless. They only gave me $ 40 off, which was not a lot for a $ 300 cake that was not what I asked for. They had the upper hand and knew I needed a cake for an important event. I will never use this place again. Get some customer service. You had potential.

My husband and I planned a laid-​back, at-​home wedding… anyone who’s ever done the same knows there’s no such thing. Still a million details and a ton of running around. And yet! I walked into Betel 2 weeks before, paid a deposit, discussed options, got suggestions, and walked out. When I came to get the cake at the appointed time, they were running a touch late — not ideal given that it was the actual day of the party but when they brought the cake out, all was forgiven. It was absolutely stunning! It was also incredibly delicious. My husband is Dominican, but I am Russian and I can confidently say this is a bakery that will have my business just about every time I need to order a cake for an event.

This little shop has become our go-​to place for cakes, no matter the occasion. The cakes are very good, as stated in all the other reviews. My personal experience has been great with regards to the timelyness with which they deliver the finished product. I’ve had nothing but good experiences with this place and will continue to come here. My favorite filling is the Crema de Leche and the Guava filling. Both very good. I feel like their prices are reasonable and they are very freindly.

Had to take time and write a review to warn people from coming to this business. Came to order a cake for my sisters 30^th birthday. They stated the cake will be ready by 12pm as the bakery would be closing at 2 due to the holiday. I rushed out of my house and made it to the bakery at 1:15pm. I patiently waited my turn to ask for the cake and The lady Ana Maria told me she was going to get the cake in the back.
I waited 25 minutes and no one told me anything about the cake, all of the employees were looking for the cake and could not find it. As I waited no one told me anything! At about 1:50 they finally told me the cake was not ready and it will take 20 minutes to be done. I left and waited 25 minute! The cake was not ready in 25 minutes it ended up being ready at 3pm.
At this point I was livid. Once I get the cake it was obvious the cake was rushed and they couldn’t even write happy birthday they simply wrote my sisters name on the cake. I asked the guy why it did not say HBD and he stated that the cake was done according to how the order was made and that writing HBD on the cake is old fashioned. Only an idiot can say something so stupid. This was my first and last time that I will order a cake from this place!

Cake are excellent, fresh and delicious. You can even order the day before and they make an extraordinary job. My favorite cake spot

I had to take the time to really post a comment about this business. I loved the cake I ordered for my 12 year old step child. They were speedy, detail oriented and professional. Try the crème de leche milk cake… omg_​the cake was moist and the frosting wasn’t too sweet-​it was just perfect. This bakery is a jewel in the heights-​oh btw, i live on 42^nd street and still go up to 200 st and sherman to indulge in this delicious piece of heaven.
A very special thank you to Ronald :)

I found this place on Instagram. The staff works very hard. Delicious truly Dominican cake. I called on a Tuesday for order for Saturday it’s recommended to order in advance especially if big cakes. Mine was 1 ½ and ready on Saturday around 4p. This is my new spot to order my cakes for any occasion. I recommend going in person to place your orders as they are always busy.

By far the best of the best. dominican cake… lovvve it

I have had several cakes from this bakery over the past 8 years and they have been delicious. The tres leches cakes from here are definitely my favorite. I also must say for birthdays their decorations are really nice.