Audio Video Salon

I know Jim Coleman and he’s one of the coolest cats I’ve ever met. My first boyfriend worked at the Audio Salon back in the early 80s when I first moved to NYC. Jim knows his stuff and they sell only top quality equipment, that’s why they’ve survived so many years. If you had a bad experience… it was a one off situation and surely not due to Mr. Coleman’s lack of experience or knowledge. One thing that comes along with years of survival in NYC is not taking any crap… I assure you, Mr. Coleman is an expert at not taking any shit.

Stay away from this crook!!! He totally messed up a job for me and tried to charge me for things that weren’t done!!! A total jerk!!!1

Today, I contacted Audio Video Salon, and wished to purchase a Salamander Designs Audio Video Cabinet. I spoke with Jim Coleman, the owner, for 30 minutes. He promptly took my order, confirmed an estimated delivery date, and spoke with me in detail about how my Samsung F7100 TV was «a terrible picture», installation, set up, etc. Things were going well…
I appreciated his expertise, and information, until I requested a Certificate of Insurance — standard paperwork — be sent to my building management company. (The building requires it.) Mr. Coleman became deeply offended, and said he no longer wished to sell me the Cabinet, because providing the Certificate would cost me additional monies, and a great deal of his time. Whoa! When do BBB Rated virtual businesses (no actual storefront) charge for standard paperwork?
Why was I demoralized for not being a «$ 15,000.00 customer, because then it would be worth it — profit wise»? I was a potential customer, credit card number given, who just wanted to give my family a very nice Audio Video Cabinet for Christmas.
Insults aside, Not Nice, Not Professional, and Not Worth «my time» either.