Andre C Stein, DDS

Obviously wisdom teeth extraction is the worst thing ever, but my overall experience with Dr. Stein couldn’t have gone better. At first I was only scheduled to get the bottom removed, but knowing I’d have to come back eventually for the top, I just decided to go ahead and get it over with. I wasn’t put under, just given gas. I didn’t feel any pain during the process (if I did I was too out of it to care anyways). My bottom teeth were «covered» by insurance since they were impacted and the top weren’t. My bill for the day was $ 796.00. The process took about 45 minutes. I felt extremely light headed after the gas started wearing off. I went back a week later to get the stiches removed and everything has healed nicely. I highly recommend the services of Dr. Stein!

Dr. Stein did the extraction of one bad wisdom tooth (not sure there’s such a thing as bad wisdom). He is in network in my insurance plan. My appointment was for 2 pm and the whole thing was done and over by 3:15. He had good bedside manner, explained what was going to happen in just the right amount of detail and although it hurt like hell, it was over so quickly that I ended up pondering the satisfaction of getting it done more than the pain

Really really bad customer service, even by New York standards. The office staff are rude and unfriendly. Dr. Stein is too busy and too important to explain anything or answer your questions even after you have just paid him $ 4000 for a procedure. Very very disappointing.

I underwent treatment with this project of a doctor called Andre Stein for almost a year.
He gave me a bone grafting and 5 long months after that I finally had the darn implant.
At the time he said I had little bone, and placed the implant in a position that I as a layperson agreed to because I didn’t know any better. After the whole procedure, speaking with a way better and competent dentist in Brazil to try and fix the mess he did to me, I found out that the rule of thumb is: if your implant won’t be well placed due to lack of bone, create the bone. That’s not what this project of doctor did.
9 months after the whole ordeal, that is, the placement of the implant, I learned that the implant was totally misaligned with the rest of the teeth in the upper jaw, so it looks awful, if I smile with my mouth open people can see there’s an implant.
Never trust doctors about how great this or that procedure is, many are only after your money, they don’t care about you or your problem.
Some doctors have better craftsmanship, others worse, to me Stein falls into the latter category, he doesn’t master the craft and in hindsight I keep thinking that things might have gone better had I gone to the other doctor (too bad I couldn’t wait for her return).

Best oral surgeon office in NY! Dr. Stein, Dr. Blank and staff are the best dental professionals I’ve ever met. They are respectful, kind, and professional. Discussing in detail the procedure they will be doing with a bed-​side manner that makes you relax and feel at ease. The office is conveniently located and is clean and well equipped. I would recommend this practice to any of my friends, family and colleagues.

I thought Doctor Stein was great. I had four wisdom teeth extracted. His bedside manner was terrific. He explained everything and it was a quick procedure. I left off the 5^th star because his staff was a bit rude over the phone but once in person they were perfectly fine.

I wish there was an option of giving no stars at all because they do not deserve any stars. One of the receptionist said my appointment was at 10:00 and two days later when I received a confirmation they told me 11:00 and i called them before going at 9:00 and they told me my appt was at 10:00. Such a confusion in their office. The receptionist was very very rude on the phone. She expected me to fly and come to their office when I was told a day before that my appt was at 11:00.
So i decided not to go at all. Also reading the other reviews I asked them if my insurance would cover x ray or extraction. They told me they cannot say. WTF. i SHOULD BE KNOWING WHAT i WOULD PAY. IF NOT THE EXTACT AMOUNT ATLEAST APPROX.
PLEASE DO NOT GO THERE.

If I could give zero stars, I would. The office staff is rude and can’t be bothered. I went to Dr. Stein for a consultation/​xray for my wisdom teeth. As I was sitting in the chair, I was looking around the exam room. Everything was unorganized and looked dirty. The «hazardous» box where needles are disposed of was sitting on the floor, nearly overflowing. Dr. Stein has very poor bedside manner and told me that «getting wisdom teeth removed is a pretty miserable experience for most people.’ Not that I don’t already know that, but who on earth wants to hear that while you are sitting in the chair at his mercy.
I made sure to get a copy of my xray to take with me, however when I called for clarification as to whether they could put it on a CD for me, «Audwin» (the man at the front desk who’s name I’m surely misspelling) couldn’t have been more rude to me. «Ok, before you ask me questions, go to your other dentist and show him what you have.» I do not work in the medical field, as I’m sure many of their patients do not, so when I call for clarification on something (b/​c after all I am the one PAYING for insurance) I do not expect to be brushed off like some idiot.
SAVE YOURSELF TIME/​MONEY– DO NOT GO HERE.

I had all 4 of my wisdom teeth removed in June 2013 and the procedure was fast and relatively painless. I had been putting it off for years, not looking forward to the discomfort and the cost. I had received multiple quotes from in the thousands of dollars (after medical/​dental insurance) from other surgeons. I think after insurance I paid just over $ 300 for the procedure (no hidden costs). I was extremely pleased with the Doctor and his staff, all extremely nice and professional. I had 3 visits — a consultation, surgery, and a follow-​up. The office space could use updating but I care less about that and more about the procedure.

BEWARE– went for a «consultation» for my wisdom teeth in 2008, now in 2013 I am having a collection agency after me for $ 3,728 which includes «interest» for their «services.» i have been fighting this dispute but it is a real headache and affecting my credit which I am upset about. watch out for these people!!!

Scarred by a previous insurance problem, I doubled checked that my X ray and appointment would be covered by Aetna. When I arrived at the office I asked again when she took my insurance info to make sure that my appointment would be covered in full. The office staff assured me.
After getting an x ray the doctor merely told me that 2 of my wisdom teeth were impacted and two were not. He said I could either remove them all or just the two impacted ones, not really giving me any advice. When pressed for advice on what he thought was best, he declined to give me an answer. YOU’RE THE PROFESSIONAL! Come on!
Then I asked if they could confirm that the insurance company would cover my surgery and get back to me with a confirmation. One month later, with no word, I called and they said they would confirm and get back to me. Again, another month goes by and they forgot again. By this point the pain of their growth had stopped so I let it go rather than go through the hassle again.
Then, TEN months later, I received a bill from their offices for $ 226 because insurance did not cover my appointment or my x ray and merely gave me a «discounted rate.»
This is unbelievable to me, but I shouldn’t be surprised at this point.

The office staff is terrible. They are rude and unprofessional. It really is a turn-​off and I would not recommend going to this office to anyone.
I went to Dr. Stein for a tooth extraction. My appointment was for 3pm. I arrived 30 mins early. I was not taken into the the examination room until 4:30pm. The worst part about it was the reception desk never let me know there was a delay. I asked the receptionist if i was going to be seen today and all she said was yes and the doctor was running late. She could have told me at some point to manage my expectations not just let me sit there and panic about my pending surgery.
When I was finally taken into the room, the hygienist comes in and asks me what tooth I will be pulling today. Didn’t the doctor put that on my record? It really shook my confidence about the doctor and his staff.
Finally, I was taken into surgery. The doctor gave me laughing gas and gave me Novocaine. When the doctor went to touch my mouth, I felt and had to tell him. Finally, when the doctor was ready to do the extraction he held down my check really hard and swayed what seemed like a wrench side by side. It was a very unpleasant experience.
The doctor had the nerve to tell me during the surgery to then question the tooth he was extracting. The doctor quickly stitched up the hole left from the removal of the tooth and literally ran out of the room. He did not give me a chance to even ask a question.
Finally, when checking out the receptionist was rude. She immediately told me to take a seat and she would call me when ready. She ignored the doctor’s request regarding the timing of the next appointment. The receptionist job is not that hard and oral surgery is unpleasant enough. Dr. Stein should really do himself a favor and get new office staff.
Overall, would not recommend this office to a friend.

Be careful of these dentists Stein and Blank, They overcharge for services rendered without looking at your insurance reimbursement copay schedule. The insurance person openly admitted to that saying «we can’t take the time to review every insurance plan reimbursement schedule». This is contrary to the agreement they make with insurers when they agree to accept an insurers coverage. The insurance company confirmed that to me. You are then left to have them reimburse you when and if they get around to it.