Andrade General Shoe Repair

This place awful and way overpriced. $ 40 to repair a small zipper on a backpack? If you have more than one, they’re $ 40 each? No way. Do not come here unless you want to be ripped off.

I wish I had been thinking… I brought in two pairs of leather knee-​high boots to have the calves tapered and mindlessly allowed the woman helping me to only measure one of my legs, not both. Turns out calf widths vary a bit and in both pairs of boots, one calf was too tight. One pair was salvageable (by another shoemaker), the other was not.

Now that Anthony has left, this shop is no longer the gem it was. The owner’s wife runs the shop and she is abrupt with has no customer service skills. I was over-​charged recently and so that will be my last visit.

Only good if you deal with the owner. Every time I have dropped off shoes when the woman is at the counter, it has resulted in overcharging and work that was not what I wanted. Just picked up an expensive pair of shoes that I would consider ruined now. When the owner is at the counter, all good.

Tony left and they no longer have anyone who I can trust. No one speaks English and they could not work with me. Besides Tony told you what he could do and what was not possible (not much) and he was the shoemaker to trust. Their loss. need a new place

I have been going to this place for much of my adult life. I wasn’t actually fully aware of how great they are until I moved out of the neighborhood and attempted to get work done at other shoe repair places. I learned the hard way that not everyone does even nearly the same quality work.
I have moved out of the neighborhood but now travel all the way uptown to have my shoes repaired here.
Cant imagine a time when I wont be a grateful patron of this business!

EXCELLENT WORK: Hands down this is the Best shoe repair shop in NYC. Anthony and his crew take pride in repairing your items. I’ve been coming to this shop for 14 years and all work has been exceptional. I have saved thousands thanks to Anthony for repairing my shoes, boots, bags, shearling coats etc. I highly recommend store to everyone!!!

I have brought a few different shoes here to be repaired but the one that amazed me most, were my calf hair slip on sneakers that my new puppy chewed through.
I replaced the first pair that she chewed the tongue off of and for some reason kept the untouched shoe from that pair, after replacing them. Well, she chewed the SAME foot as she did the last pair and thought I was going to have to replace them for a second time. I brought the opposite shoe from the last pair and he was able to use the tongue off of the old shoe to make the replacement pair look almost completely untouched besides a stitch line that isn’t incredibly even incredibly noticeable. Truly talented.

Anyting made of leather or canvas, Anthony can repair and it will look NEW. He’s a true craftsman and honest. If it’s not worth doing, he’ll tell you.

Wow — they are not just great at shoes but leather goods too! I had a designer purse that needed a buckle replaced, it required opening up some stitching to get to the interior of the purse and I was initially hesitant to have the job done here but the owner reassured me that he was capable of doing the job. And boy was he! My purse looks good as new and you would never guess the hardware was replaced. He is so talented I can’t even figure out what stitching is his vs. the original. I highly recommend this place and cannot be more grateful for the skills they have here!

I’ve been going here for six years. Even when I moved to CT, I would still bring my shoes here. Andrade shoe repair can fix anything. I once wore a shoe until the shank
wore through the soul. They made it look like new! They also work with leather. They re-​lined my leather purse to make it look brand new and also repaired my leather jacket. There’s nothing they can’t fix. And the owner is very honest about what’s worth fixing and whats not. He is also very friendly and gracious. I’ve tried other shoemakers before trying Andrade and now I’ll never go anywhere else.

This place came highly recommended by my friend and it didn’t disappoint. It’s clear that they take great pride in their work and even though my boots were in a sad state, they were able to provide same day service.

New to the neighborhood and this will be my new go-​to shoe place — went in to have some worn old Red Wing boots re-​soled and walked out with a new pair of boots — not only did they re-​sole — but cleaned, oiled and a new set of laces. Appreciate the extra love!

I STRONGLY recommend you find another location for shoe repair, even if you stick with Andrade. They are all run by different folks, and this location’s owner/​manager just doesn’t deserve your business – he’s «reasonable» if all goes well with your order (though overall they are a bit too steeply priced), but beware if they make an error.
In the past they have done satisfactory (though over-​priced) work. However, I will NEVER return to this particular location after my most recent experience. And I recommend you do not return, either.
While the repair was fine (though sloppy), they made a significant error which resulted in «stain» wearing off all over the place (at home, at work). When I returned, the owner acted as if it was no big deal, went on about «chemistry,» new materials coming in each year, these materials interacting unpredictably with dyes, etc., etc., etc. What he did not do was apologize for his business’s error, or offer any compensation for the damages and inconvenience caused by their error.
The owner (see MATTs review below; I’m almost certain it was the owner) had been accommodating in the past, though abrupt. This time around he was extremely rude and unprofessional.
This was a very simple dye job that had been done before, by my cobbler downtown, and that had lasted for years.
One last, important point: They only accept cash. This helps in shielding them from accountability. If I had used a credit card and reported this incident to my bank, I would have received a full refund by now. I’m certain of this.

I have a pair of blush-​colored patent leather heels that were scuffed, with a piece of fabric ripped off the heel. I took the shoes to a place in a suburb of Boston first, they said they couldn’t do anything because they were patent leather. Then I took them to another random place in NYC, they said the same thing. Finally, I walked in here as I was browsing around the neighborhood. The guy behind the counter said «bring em in — we can fix anything.»
And one day, 15 dollars (so cheap!) later, they were perfect again. I’m serious. I’ve never taken shoes to be fixed before, and I was so happy with the service, the price, and everything. Will definitely be coming back!

I have been here twice before and received mediocre service, frequently it took them 10 to 15 minutes to locate my shoes among the hundreds of brown paper bagged shoes, once I handed them my ticket.
My last experience: Had soles replaced, and had significant issues with the rubber that was used. No matter what I stepped on, pebbles, glass (I’m talking about large pebbles and glass, the size of dimes) everything on NYC sidewalks, would get stuck in the rubber on the heel. I would scratch the bottom of the hardwood floors, have consistent grinding on the cement of the sidewalks.
I went back in to tell him the issue, hoping he could replace with any other material. He told me that happens to every shoe, which isn’t the case I was walking in exactly the same locations with 3 other pairs of shoes. But moreover he told me there was NO OTHER SOLE he could put on the bottom of my shoe. That’s the only sole!
I am certain he was the manager/​owner that ran this location. To be honest I thought he was a nice guy and knew his stuff, but after this experience I discovered he was unhelpful, unprofessional, and to be honest incredibly rude. I am quite disappointed for this was a convenient location.
I would suggest finding other locations to go to.

Had soles replaced. Fast and excellent service.

I’m quickly becoming a big fan of this place.
I first walked in looking for an obscure sewing supply, hoping the shop might happen to have it. They didn’t, but the man working there took the time to think where else I might find the item and tell me how to get there. He was so helpful and nice that I remembered the shop when I needed some shoe repairs.
I had 2 of my favorite sandals repaired here: one was a simple seam job and the other needed new insoles. The insole isn’t beautiful, but it was pretty well-​done, and for $ 45 I was able to fix 2 pairs of good shoes rather than buy new ones — seems like a good deal to me. Also, the place is cash-​only and they didn’t give me a hard time about paying part of the price (the cash I happened to have on me) up-​front, and the rest when I came back. I thought this was pretty cool of them.
Don’t know if I’d go here if I wanted something to look immaculate, but for anything else I’d definitely recommend the place. The friendly, neighborhood feel adds a lot to its appeal.

It seems many cobblers don’t understand the anatomy of the foot, which makes it difficult to find a place that can take a fussy pair of shoes and tweak them to mold to the unique shape of your feet.
And this is why Anthony is so good: He knows the shoemaking craft… and he also knows FEET.
Particularly for those of us with quirky footprints, this knowledge synthesis is key to creating a comfortable and supportive stride. Over the years, Anthony has adapted at least a dozen of my stilettos to conform to my extremely high arches, excessive width, and very narrow heels. He can shave just the right amount off a heel to make the pitch perfect for me and he knows just where to add a bit of padding to correct my instep.
He’s also great for resoling and general repairs.
The only issue I’ve ever had is with their nude shades of polish: My flesh-​toned Louboutin’s always seem pasty/​dull looking when I get them back. I also had the same problem when they restored my beige lambskin Chanel bag – the texture was revived and moisturized but the luster was gone; the finish looked kind of matte and somehow painted. To be fair, though, after some wear, the dullness of the shoes and bag became less apparent (but I think that’s just because the polish started wearing off). Plus, I hear that nude leather pigments are notoriously difficult to work with so this isn’t an issue exclusive to Andrade.
Oh, and for everything beyond a simple repair or polish, if Anthony isn’t there, come back when he is! Sometimes the mother-​in-​law (who I’m sure is a lovely woman – I don’t mean to be negative) covers the counter and she tends to overcharge ($ 40 to re-​stitch a half an inch of seam on the sole of my Fiorentini ankle boots?). And when she’s the one who takes the order, the results are just never quite the same as they are when Anthony oversees it. She’s fine but compared to Anthony, she’s just not quite as committed to meticulous work.

I walked in with beaten down winter boots. Ten minutes later, as promised, my shoes had new heels and a nice polish too. ($ 18 – I don’t know if that’s a good or bad price, but I’m quite happy to rejuvenate and extend the life of my kicks at that rate.)
While I was waiting, a woman stopped in – she goes there all the time for her dance shoes, which seemed like a good sign to me. They fix purses and other things too.