Alex’s Shoe Repair

This place is my go to for all shoe/​accessory repairs!!! They fixed the buckles on a pair of shoes and made a special order to ensure they matched the original buckles that came with the shoes. The service and quality of work is top notch and I recommend highly for any repairs you need!

I have been using them for years and they continue to impress me! There is never a job they can’t do. I started going there because my handbag’s strap had a rip in it and the repair store I used to use made a mess trying to fix it. This shop has made the rip look almost seamless and have done a fantastic job with all my shoes. They have done everything from fixing my heels, re-​sewing straps, replacing the toes, and fixing suede. It is very inexpensive and always get it done in a timely fashion. Best place in fidi!

This is in regards to a repair to my shoes,
Cost $ 30 to replace a heel which got ripped off running in them.
Looks like they replaced both to match and shined them.

This shoe repair is real old school all the work is done in premises, took in my Gucci shoes and a pair of Hugo Boss Boots for heels and soles and came back like new. Did I mention they threw in a free shine? What more could I ask for, I will definitely be going back.

Not sure where the negative reviews are coming from but I have nothing but good things to say about this place. The soles on my husband’s rubber soled Ferragamo’s loafers were finally starting to wear through after about 2.5 years of solid use, I decided to go to a shoemaker and see what they have to say.
$ 60 and a day later, the loafers are back in business and haven’t looked better.
5 star quality, great price, everyone is nice at the store and my husband is happy .
ETA: I forgot to add there were some random scuffs and scratches on the leather that I forgot to point, they fixed that and shined them without adding a dime to the pre-​established price.

I brought in a pair of loafers that were scuffed up at the toe. The person at the counter recommended re-​stitching at the toes and adding some padding under the front of each shoe, and took $ 40. I thought the price was a bit high, but didn’t mind paying since the location is so convenient to my office.
I come back two days later, and the same person says, «the cobbler decided it’s better to add plastic patches to the front of the shoes.»
They had my phone number, but no one called me to ask about the change. No stitching was done on the shoes. No extra padding. Just $ 40 to glue two ugly pieces of plastic to the front of the shoe. Oh, and no refund — partial or otherwise — to make up for the fact that the work done was not the work I paid for.

I have used them three times, all of which the problem was only temporarily fixed. Came back a fourth time due to convenance and they tried double charging me for a simple repair. DO NOT go here there is a great shop two blocks away on liberty and William!

These guys are the best!!! You have to go to them for all your shoe repair needs. I went to 2 different shoe places around the area and they told me to throw out my shoes. A co-​worker in my office recommended I try this place and he was right. I walked in and immediately was greeted with a smile and courteous service. I showed the shoes to the girl that works behind the counter and asked her if she can do anything to repair my shoes; she understood I was not ready to part with my shoes just yet. She said, of course don’t worry you will be very happy. I picked them up the following day and wow the shoes looked brand new. It was like I was going to wear these shoes for the first time, again! She even threw in a free shine. Thanx young lady behind the counter for not telling me to throw out my shoes!!!

Horrible service, avoid!
The lady at the counter tells me to pick up shoes in the evening. I got there at 6:04 and she still didn’t give me my shoes since the store closes at 6. She spend a good 5+ minutes arguing the store is closed instead of handing me my bag of shoes! I even explained to her that I am flying out the next day and need those shoe and her response was to pick it up next week then.
Learned my lesson, never pay in advance they just don’t care what happens.
Like I said AVOID this place and their inadequate service… There are much better/​cheaper shoes repair shops around!
Never going back there again!

There is nothing that this guys can’t do. I have been going here for years and they all are efficient and pleasant people. From quality shoe shine to best shoe repair .They shine my shoes to perfection. Could not recommend this place enough.

I’ve had my shoes shined by many places across the city. TRUST ME… There are better places out there; especially for $ 5.
I received a subpar shine and when I asked for an explanation, I was not really given one other than «I should come back again and more often». Sub-​par!