Albert’s Shoe Repair

This is the best shoe repair. Albert is honest. If my shoe is not worth fixing he says so. He doesn’t complete needless repairs to make money. If I have a problem with anything he has repaired he will repair it again for no charge. This happened on the stitching of a pair of pull on boots. He creatively found a method so the stitching would not come loose again. So far no problem.
I’ve been going to Albert for shoe repair since he was on Third Avenue. I won’t use anyone else! He has also replaced my watch batteries. Now I go to a watch repair. It’s best to stick to a specialist…
Highly recommend for your leather goods and especially shoes.

Sorry Albert for the late review. but as promised:
I passed by this place everyday as I lived right around the corner. I brought in my Tod’s and Church’s loafers for simply cleaning, and Albert suggested other helpful tips for my shoes, as both were not in such good shape from the streets of NYC. It definitely wasn’t cheap to fix the soles, and clean the shoes, but they do look a lot better, and I think I may have extended the life of both pricey shoes by a few years at least, I hope. He did a really great job, and I was very impressed with his service and knowledge about what he does. Thanks, Albert!
Cash only!

Albert did such an amazing job on fixing my shoes ;-) just look at the pics ! He fixed the heels, dyed them a great looking dark brown and replaced the soles all in less than 24 hours ;) thank you so much Albert !!!

Valentino Booties/​Chanel Boots: Awesome service. Its not easy to trust cobblers with your expensive shoes. I found this location down the street from another i would frequent but has since closed. Of course i was a little apprehensive about going to a new place but i was greeted with friendly conversation and was told not to worry about the repairs i needed. I was even given a few tips on what i could do to make the shoes/​boots hold their shape and not wear down on the bottom. I had an extra protective layer added to the bottom of my shoes/​boots and now i am ready for the winter. I can’t wait to return with the other shoes that i have that need a little tweaking. I was happy to pay the price he asked. He let me know (UPFRONT) that the price was discounted because he wants me to experience his craft. I certainly don’t expect him to give me a «special price» all the time. People need to respect small business owners and the happy they have gotten a discount at all #shade …clean location, great customer service and the work was done very fast which was most important because i am going out of town soon and need the shoes back. Thanks AL!

I have been getting a discount to put in soles on my louboutin because my friends also bring him a lot of business. I was there Friday. He now wants to charge me $ 40 instead of $ 20 he has been charging me in the past. He acted like he doesn’t know what I am talking about and was very rude about it. I will never return to this place.

He is so excellent… he made my boots look brand new and fixed the heels. I have been bringing all my shoes to him for years! Living in NYC, your shoes just get so worn but he can always make them look brand new. He also shortened some heels that were too high for me. The very best!

Albert is such a nice man! You really get that neighborhood, mom and pop feel here. He seems like the kind of business owner that remembers everyone’s name. Fair price for high quality work. I feel lucky to have found such a gem! Thanks Albert!

Albert’s is fantastic. I’ve gone here multiple times at this point. There are multiple shoe repair shops on the way to Albert’s from my place but I insist on going to his. Excellent customer service and he is very good at what he does.

Amazing place! Got 10 shoes fixed and they look amazing. The shoe I had on when I picked up my shoes was broken and he fixed it on the spot. Highly recommend.

WOW! I’m so impressed with this shoe repair shop! I dropped off two pairs of women’s shoes– a pair of heels that my dog had chewed up the heel and a pair of every day leather clogs that needed new insoles. Albert made my heels look like new! He fixed the chewed up and scuffed heel and polished them– they look fantastic. He also put new insoles in the other shoes and now they are more comfortable then ever!
He was so nice, sweet and honest. His work is really great and I was so happy with the price, he fixed both pairs for shoes for $ 45! I was ready to pay twice that!
I can’t recommend this place enough, it’s really the best!!!
Oh– one thing– CASH ONLY!

Simply the best customer service I’ve ever received at a shoe repair shop. Many such shops in this city are run by rude, brusque people who overcharge you for basic needs. Albert’s, on the other hand, provides terrific value and awesome customer care.
For quality shoe care, Albert’s is the place to go. He is a real asset to the Upper East Side.

I had to trust another shoe repair shop while Albert’s relocated to 2^nd Ave. After a few of my shoes being botched, I was so happy to continue my business at the new location.
The shop is tiny but run efficiently. They were able to repair some of my favorite stilettos within three days. Me being lazy, I waited about a week to pick them up. When I did, my beat up shoes looked great!
The prices here are very reasonable and the rate they quote you is the price you pay. No BS about «the repair was harder than expected» ect.
Glad to have you back Albert!

Mr. Albert can be trusted with all of your shoes. You can rest assure he will repair and care for your shoes with the best, top of the line products. I come here especially for my louboutins. You know he knows what he’s doing with your high quality because even his wife and daughter have luxurious stuff and you can bet your bottom dollar he will care for your items just as he would care for his families. My shoes always feel so sturdy and my heels never run down quickly. My walk is even and comfortable! There is no other person I can trust with my shoes. I’ll travel miles to bring my shoes to him. No matter what brand. Not only is his service and work amazing. But he’s an amazing guy also! Take your shoes and watches to him. You’ll be more than satisfied

Albert is incredibly nice and really great. I don’t want to discount his attentiveness or the attention and hospitality he shows his customers because it really is wonderful.
However, I have had a couple issues with the repairs. First, I kept slipping on some boots I bought so I brought them to him. He quoted me a high but seemingly fair price and fixed my boots. However, I’m still slipping on them. I told him and he added another sole to the heel but the problem hasn’t been fixed. I realized later after taking them elsewhere that I needed rubber on the soles, not plastic, which I had initially mentioned but he assured me the soles he was putting on had the best traction. So I’ve had to pay twice for the same repair which is a bit annoying.
Secondly, I paid $ 13 for 4 standard keys to be copied. That’s way higher than any key copies I’ve ever had done… when I asked if they were special keys or something they said it’s $ 6.50 per set (2 keys). Maybe this is standard in this area? But I’ve had keys copied plenty of times at other locations (even across the street) and haven’t paid more than $ 2 a key.
Again, Albert is a great guy and treats his customers really well. I just did not have ideal experiences.

I brought in a very tarnished fendi bag and they repaired it to look brand new again. Great service and quality repair. I’ll bring all of my bags and shoes here for repairs!

I have been coming to Albert for 15 years or so. My dad has brought our shoes here for that long, and now I bring my own shoes here.
I never went anywhere else.
Then I moved to London — I would come thru NYC and always went back to Alberta
Then I moved to Williamsburg brklyn and how much I regret being lazy to come all way to ues to bring my shoes because they were not fixed well and ruined. Albert is a gem he is one of the few shoe experts left in this city.
I recently brought him more than 10 pairs of shoes that needed his care and I now swear I never will go anywhere else even out of laziness so I rather bring up three bags to him and get them done like a work of art.
he has the magic touch really. It’s worth every penny! On this recent visit he turned one pair of my off white shoes that were scuffed up and dirty into shining new pair. he also teaches me how to best care for shoes and takes the time to give tips etc
Bottoms line — go see Albert and bring your entire shoe Closet. I’ve had shoes for ten years that he’s helped me care for and I attribute being able to wear them still only to him.

Albert recently repaired two pairs of heels for me that needed new soles, heels, and a buckle. Not only did he do an excellent job, but he is very personable and his prices are more than reasonable. I will definitely be a returning customer!

After moving to the neighborhood, I searched for a place where I can get my shoes cleaned and repaired. This place was close and well reviewed on Unilocal,so seemed like a natural choice.
I brought 3 pairs of shoes to the store, and quickly realized that instead of a sense of help or warm service, I got a life lecture about how I wasn’t taking care of my shoes. Admittedly I am not a professional shoekeeper. However, I found the service rude, condescending, and in general not very neighborly, to say the least. Yech, did not need that in my life when I’m shelling out dollars in exchange.
My shoes were cleaned/​repaired in due time. It was good work, but with the prices I paid it was merely satisfactory. To me, living in a place with a neighborhood vibe like the UES, what I value the most is good customer service. I will not go again, and I would not recommend it to others either.

I consider Albert somewhere between a shoe doctor and an artist. He understands shoes and what they mean to the owner. I go to this place for every little shoe problem — from replacing with top-​of-​the-​line soles to repairing broken shoes that other places said could not be done. I would even say that I save money on shoes because Albert is an integral part of why my shoes last as long as they do.
Above all, I appreciate Albert’s honesty and uncompromising approach to quality. His quotes are fair and he’s upfront on what you should expect, and patient in explaining the particulars. And the shoes always come back beautiful! I once had a pair of old flats that fell apart, and when I got them back, they look new. He takes obvious pride in his work — that’s why I trust him and haven’t gone to another shoe repair shop in years.

Albert recently moved his shop from his location on 3^rd Ave. so if you’re looking for him… he’s now residing on 2^nd Ave.
Now I am a shoe man… and I don’t trust just anyone. Albert is also a shoe man (obviously) but he comes from a long line of «shoe men» and it’s in his blood and it shows.
Prior to meeting Albert, I’ve gone as far as to send my shoes back to John Lobb and Edward Green in England directly for repairs and basic work. Albert is the only person I have ever trusted with all my shoes. He consistently does top notch work. His estimates are consistent and his prices are very fair. He can usually get most jobs done in 24 hours or less. He has taken care of both my wife and I and I would highly recommend his work to anyone needing shoe repairs or basic maintenance. HIGHLY HIGHLY RECOMMENDED!!!