Air Plus Comet

You deserve no stars, you total loser of a company.
Yes, that’s right, I have absolutely nothing good to say about you. How much do I hate you? Let’s see.
1. You make me pay for water. Water. Airplanes dehydrate people, that’s part of recirculating air and high altitudes. I wonder, if I were dying, would I still have to pay for the water? probably. It’s almost cheaper to buy a beer at a sporting event than to buy water on that plane.
2. You lost my bag. Here’s the major one. You told me to put my bag on a special conveyor and it would be taken care of. If I had known that meant pissed on and stolen, I would’ve thought twice about your craptastical airline. It’s a major violation of the trust between airline and flier. I trust that when I give you my clothes, toiletries, presents, and everything else that I consider important enough to want to take with me on vacation, you will return it to me upon my arrival at home. You did no such thing. In addition, you made no effort to locate my bag. You told me «we can find it in a week or less assuming it wasn’t stolen. we hope that’s not the case though. That’d be awful.» Uh. Duh.
You also said «if it isn’t found in a week it’s lost. you can file a claim after that.» Oh great. A claim. For how much? Oh less than the value of the bag itself. Super. Thanks. That’ll do just fine.
If I could sue you for your negligence, I’d gladly do so. You have violated my trust and I now feel abused by your airline. I’d gladly go back and pay 1000 more dollars if I had to to get on a real airline that actually gives a crap about its customers.
So come tomorrow when it has been a week and I call back (again) to have you tell me «oh, we haven’t found it, I guess it’s lost» when I guarantee you made no effort to locate my life in a bag, that will do nothing but cement my hate for you and everyone associated with your waste of space airline.
Get bent.