Advantage Locksmith

Advantage Locksmith is terrific. My door already had a top deadbolt, but I was not provided the corresponding key. I chose Advantage based on the high Unilocal reviews. The gentleman who answered the phone was so friendly and accommodating. He explained that I would simply need a new cylinder and that they would also provide me with two keys. Luckily, someone was able to come by on a Saturday for no up charge. The locksmith was very friendly and efficient. The whole process took less than 15 minutes. I highly highly recommend Advantage!

Advantage Locksmith is a professional business that provides top notch customer service, technical experience and ease of access (open ²⁴⁄₇) for everyday people unfamiliar with locks and lock installation like myself. This review is based on a phone call I made a few days ago in the late hours of the night — this was an emergency situation, I had lost a spare key set and was worried about security. I spoke to Eddie who displayed some of the most selfless customer service and expertise I’ve ever experienced in New York City (I’ve lived here for 8 years). I decided to install a top lock in my apt and inevitably it proved more difficult than I thought it would be. The bolt was not able to enter the stationary piece that fits on the frame as that piece was 1 – 2 mm too far to the right (the holes already made into a metal door frame by a prior tenant). Rather than suggest sending someone out and quoting me surge pricing — something that could’ve easily been done late in the night — Eddie simply provided advice, free of charge, namely, to file down the piece that fits on the frame so that the bolt can enter. To someone who doesn’t install locks everyday, this was pure genius and Eddie was super friendly and nice. I don’t normally write reviews on Unilocal,but this was a sheer anomaly that deserved mention. In the end, his suggestion ended up working. In a crowded field such as locksmiths in NY, Advantage Locksmith clearly stands out from the pack and I highly recommend them.

I called Advantage late at night asking for a quote, and Eddie told me honestly and up front that it was a flat $ 159 +Tax fee for late-​nights and emergencies but they offer their normal day prices for a flat $ 89 +Tax fee if I could wait until the next day. After calling around and reaching some pretty shady locksmiths who would give a low initial quote, then having their service guys give a ridiculously higher quote, I decided to go with Advantage. When I called Eddie back to set up the appointment for the next morning, he was kind and courteous. They give an up front flat rate fee, which might sound high at first, but don’t be fooled — all of these locksmiths make up prices but don’t stick to them and once they are done with your lock, the price changes and it’s always higher than was quoted. Well, not with Advantage, they charged me exactly what they told me they would and nothing more. Had I gone with the other companies in the neighborhood, I would have been out at least $ 150, but in this case I skipped by under $ 100.
When the locksmith, Sam, came the next morning, it took him only 10 minutes to pick what he said was a rather difficult lock. I was pretty impressed, and am too afraid to ask what he did in his former… er.career. Anyways he was also nice and efficient. No shadiness at all. I would definitely call these guys back if I find myself locked out again.

So i didn’t wind up working with these guys but they were super friendly and knowledgeable on the phone. The reason I am writing this review because they gave me advice that I wound up using to not get ripped off another locksmith.

They are very nice and did a good job.

Really great, pro, friendly, informative. George was my locksmith, he explained all kinds of stuff he didn’t have to. I haven’t had to deal with a lot of locksmiths, but, having lived in NYC since 1989, I gotta say, the locksmiths I’ve dealt with have been gruff, kind of resentful, and sometimes tried to do unnecessary work to get more money. So hence the five stars.

Excellent service and a reasonable price. When I called about having locks put in our new apartment the man on the phone was very helpful, the technician he sent was on time, brought several locks for us to choose from and explained the differences between them. When he ran into some kind of problem and wasn’t able to install the lock we choose on one of the doors he gave us a higher-​security lock at no extra charge.