AC Gears

So… this is actually a funny review, to give 4 stars (and I considered giving 5), as my whole experience with AC Gears extended over a 4 month period and ended up with a product return.
And yet!!! The service I received from them, and Gian (Giancarlo) in particular, leads me still to give a high rating.
Here’s what happened: I ordered a 3Doodler 2.0 pen on the internet for my daughter’s birthday present. Great price, better than other places. Got it – but worked for a very short time and then bye-​bye. Contacted them, got their return policy, sent it back (my expense), they sent a new one. Second one didn’t work. What?!? Daughter getting a bit teary, me getting a bit frustrated. BUT Gian was super understanding, showed personal knowledge of the product, and then sent me a return label for a «third-time’s-the-charm?» attempt. Sent us a new one, and you-can’t-make-this-stuff-up it was defective too. All this over a long period of time with many emails, we’re like becoming best friends. Daughter has soured on the 3Doodler and is ready to get something like a Chromebook instead … so I ask Gian if I can just get a refund. He says yes … they ship it back again at their expense, and refund me. (I did have to prompt him a couple times – their customer service is personal but a tad quirky.)
So … thus my high review for a somewhat trying experience. I don’t think the 3Doodler issues were theirs. Either coincidence, or a poor product, or our misuse (although we followed the (very simple) directions exactly). Anyway, the ordeal is over and I do know that if something doesn’t go right with an AC Gears product, they’ll work with you until it’s better.

Great service. Good products.

I was looking for somewhere selling HD600’s, and all my first places to go were closed for Passover/​Easter. This place came though, this place is da real MVP. They price matched to Amazon, everything is gucci. They have a sick array (that I saw on the wall, who knows what else is hiding in the back) of entry-​upper mid range audiophile headphones. When I asked to try out the HD600, the guy asked if I wanted to plug it into an amp and I knew this was a good shop, far better than others I’ve seen.

Remember the bag that they never had in stock? Well, they charged my husband’s card for the order, despite the fact that it obviously didn’t ship. He spoke with people at the store more than 3 times to get the charge removed, and despite somebody assuring him that it would be reversed, today he needed to file a dispute with his bank.

The company of AC Gears reached out to me with the situation I posted about not receiving my daughters gift in a timely manner. I have to say that they have brought forth a solution to the matter and this is very much appreciated. The gift is still waiting but in the end, I believe that Santa can rectify this situation. I do want to thank AC Gears for reaching out. It is not often that a company reaches out and wants to make things right. Thank you AC Gears, this is appreciated. Happy New Year.

This spot focuses on pricey but lust-​worthy headphones and accessories these days, and apparently stopped the free lightning cable Unilocal checkin offer «like 2 years ago». PS peep the AIM-​friendly review of Xiu X. from 06÷30÷14

Great place to pick up last minute Xmas presents, and you’ll find stuff here that you won’t find in regular stores. Very geek-​chic. Try to resist the temptation to ‘shop for others, and buy for yourself’ like I did, and you’ll do fine in here.

AC Gears is curated tech heaven. Such an interesting selection, it keeps me in the know of what’s the latest products out there. Worth checking out.

This review is way overdue but this store is like a toy store for adults (not to be confused with an adult toys store… Get your mind out of the gutter!).
For people who like gadgets, gizmos, and random cool things, check this place out. It’s also the perfect place to find a gift for someone.
The owner hand picks his products and he has pretty good taste so you should be happy.

You had tools when I needed them and you are a fun store,… 4 stars.
I just walked in the store ready to buy a Braun alarm clock for either $ 60 or $ 120 and I thought the back office customer service SUCKED! 4 stars minus 2 stars = 2 stars. Get better with customer service and I’ll change my review.

Petite boutique avec de bonnes idées Geeks, mais né vaut pas les excellentes remarques que l’on peut trouver dans les guides touristiques. Franchement vous aurez fait le tour en 5 minutes. De plus, le seul articles qui m’aurait intéressé était non disponible.
Bof… Plutôt déçu

tOtaL fun, BrIllIaNt EdItting. of products for the imaginative .the aeSthetic and the practical,
&,!!!
exTrAordInAry CuStomEr seRvice !!! resolved my problem with total class!
Honest answers to alll QuEsTions. ultra-​pAtIeNt OuTta ThIs orBit aBoVe & beYonD CuSt omEr sErvicE!!!, especially Gian…
great gift concepts esp for people who have everything!

Great selection, even better/​well informed staff.

Appreciate they reached out to resolve my issue.

Great place for all audiophiles. Cute bags. Has some interesting collections from Brooklyn.

There is so much to say and I don’t know where to start– but I will keep it short. This place has just about every kind of fun gadget/​toy that I am interested in buying. I recently made a purchase via the website and I was surprised at the amount of care and detail; I didn’t expect it. Their website is brilliant. (You basically get 5% back in credit with every purchase from their website– as long as you create an account.- to use towards future purchases.)
Thank you AC Gears! 5-​STARS! :)

Kenny here is the best in customer service. I ordered a few Lemnos Japanese alarm clocks, known for being silent with no ticking sound and yet battery operated.
They come in different colors and he personally tested which one is the completely silent ones and mailed them to me. Who does that in this day and age?!

I just like this place.
I’ve wound up here twice, both times because my phone was dead, and I can’t function as an adult, but it’s great.
The sales guy really knows his stuff, and he’s not pushy about sales. I bought headphones the other day, and would have no idea double clicking the button skips a song if he hadn’t mentioned it.
Sure you can find some things cheaper on Amazon, but neighborhood shops are nice, and AC Gears has great gifts.

If you’re a fan of the Bond gadgets and electronics, you might be a fan of this place. Two steps in and one glance, you’ll see this stocked wall of headphones. They’re not your regular cheap earbuds as they stock some of the higher end (out of my budget) headphones … some for DJ’s and audiophiles and some for people who wanna treat themselves.
They also carry a wide selection of other stylish, designer-​y, and Japanese-​y gadgets and toys. Interesting wooden clocks and watches … new age tablet bags … 3D Printers. Kinda hipster. I’m kind of a nerd myself and I really like these stylish, wooden calculators.
Generally, the store is a premium store, but they also have their fair share of affordable products. If you’re looking to treat yourself, or gift a friend with something quirky, stylish, or intriguing, you should check this place out.
Also, Apple Genius Bar step aside. I had the most interesting conversation about Japanese and Asian tech culture here with the sales clerks. They’re all very knowledgeable, quirky (like the store), really helpful, responsive, and respectful. Fun place, fun people, and fun stuff. Check it out y’all

I came here because of the Unilocal check-​in offer for free eskuche headphones. For some reason, I thought they would be simple earphones. However, they gave me these really cool retro looking headphones. I like them! When I asked the sales associate about the Unilocal check in offer, she wasn’t sure that it existed so I showed her the check in offer on my phone. She went into the back to see if they had any of those headphones left. I got the last one! She put the headphones into a bag and placed the bag at the edge of the counter near her, instead of handing it over to me. She did not look happy giving me a free set of eskuche headphones! She was very reluctant. Definitely check in just to get the offer if you can! So worth it!
The store itself is really cute. They have pennies on little dishes so you can test out their coin banks. There is one coin bank that eats up the coin, which was so cute. There was a bomb bank that ‘blew up’ and spit out all the pennies that were in there. It scared me. I jumped. Cool, unqiue stuff in there! Obviously a little pricey because everything there is so cute and original.

Chic Gadgets, Fun Ideas & Imported Goodies
I loved this place! All the gadgets you need to distract you from your day. My favorite by far was the Alarm Clock with the gun and target you shoot, I know Diane C. doesn’t like the idea, but you’ll definitely be awake by the time you turn it off. (I have always felt like shooting an alarm clock on those extra earl mornings).
The layout of the shop is clean, their selection is good but limited, and unfortunately their items are a little overpriced (I’m sure their rent has something to do with this). I’ll be back by again for sure.
The girl working there was super sweet, and there were a few items I do want to buy as gifts in the future.
Date Rating: 3
Pick up Scale: 1
Strong Suggestion: Stop in & Play — beware you’ll want to buy toys :-)