ABC Animal Hospital

Dr Tufaro is a Godsend!!! His staff is also wonderful! I have been coming to this hospital since 2009 with my dog and every visit has been a pleasure! The girls have always been so friendly and knowledgable about everything. Any questions I have ever had about my dog were answered promptly. I love my dog so much and I trust Abc animal hospital in taking proper care of my dog. We have always left satisfied!!!

Receptive, helpful, super warm. Fair prices for the neighborhood. We had a great experience bringing our rescue cat here.

Took my husky here for cold symptoms and a check up. The doctor was extremely thorough with her and took time to answer all of my questions and seemed to go the extra mile to make sure everything was ok with her. Will definitely be back.

I love ABC animal hospital. My family has been taking our dogs to Dr. Tufaro for 10+ years. We trust in his expertise and follow his recommendations. As with all pets there comes a time when you have to decide when it’s time to say goodbye. We had to do that with our 13 year old beagle 5 years ago and Dr. Tufaro and his staff were understanding, comforting, patient and amazing. He did offer an alternative with surgery but was very honest about it only extending his life for a short period of time and he would still be in a lot of pain. In the end we were able to stay holding and comforting our beloved pooch until he took his last breath. So I will forever be grateful to him for his honesty and compassion.
Now we have a feisty girl who we bring to him. As always he and his staff are amazing as she’s a handful. The pricing for the visit and medicatiins are very reasonable. They moved to a new location which is much bigger and nicer but… it’s so hot in the summer. If it’s hot outisde it’s worse in there. Hopefully they install an A.C. or a few ceiling fans. But aside from that, I have nothing but good things to say about Dr. Tufaro and his team.

Stay away!!! We brought my newly adopted dog in after a personal recommendation from someone we trust. Our pup developed an eye infection and needed to be checked out. She’s very well trained and friendly, but really really doesn’t like it when you go near her eyes, or try to hold her down. The doctor needed to administer eye medicine right on the eye, and she was not having it. Ultimately, we they had to muzzle her and have 2 people hold her while the doctor medicated her. It wasn’t pleasant, but I thought everyone did a pretty good job and were professional, for the most part. After all, the dog doesn’t know you’re trying to help her.
Then everything went down hill from there.
They brought out a paper bag with the medicine and the doctor said that I should be able to do it myself. If not, I’d have to bring her back in so that they could do it in the office. Fair enough.
I paid the bill, and before I walked out, I noticed that they never actually handed me the actual medicine. So I asked them for it and the receptionist/​assistant said very authoritatively that she already gave it to me. After convincing her that she didn’t, she finally looked behind the counter and was like, «oh I’m sorry, here it is.» It happens… No harm no foul.
The next morning, my girlfriend and I are preparing the administer the eye medicine. Spending about 45 minutes calming our dog down and finally getting her in a muzzle and holding her down. I reach for the medicine and open the box, and it’s EMPTY! They never put the actual tube in the damn box.
Frustrated, I call them and explain the situation, and they tell me to come in to pick it up. I explain to them that while I bring her in, I’ll need for them to medicate her at the office, because we already had trouble doing it at home and my girlfriend couldn’t take the day off work. So it was either we wait until the evening when she’s back home and delay giving out dog the medicine, or we just have the vet do it, which they already suggested we do if we had trouble. They told me that they wouldn’t have 2 people on staff until 1pm to be able to do it, and I say fine. I’ll have to take the day off from work and bring her in at 1pm, but it’s ok, she needs the medicine.
When I get there at 1pm, they inform me that they will in fact NOT be able to see our dog, because the doctor isn’t in, and he doesn’t trust his assistants to do it on their own. You’ve GOT to be kidding me. Of course they couldn’t even write my phone number down correctly, so when they tried to call me nobody answered. And when they called my girlfriends phone, they didn’t even leave a voicemail. They didn’t think to use my email. They told me to come back the next day when he doctor would be there.
So now I just wasted an entire day because of their incompetence, and worst of all, my dog couldn’t get the medication she needed in a timely manner because the doctor doesn’t even have people he trusts running the place when he’s not there.
Never going back to this place again. Wish I had read some of the other reviews on here before trying it, but oh well. Hopefully his review will be helpful to others in making a decision about who to trust with your pet’s health and wellbeing.

Dr. Tufaro and his staff are the absolute best. They are very caring and will go out of their way to take care of your animals and provide the best service. We have been using ABC Animal since 2008. First for our Yorkie who lived to be 18 and then for our 2 new puppies that we got in 2010. Dr. Tufaro has gone out of his way over the years to take care of your animal… always returning phone calls when there is a concern or meeting us at his office when our dogs have been sick. We have told several of our friends about Dr. Tufaro and his staff and they all use him now! If you are looking for a practice that cares about animals and not take advantage of you, this is it.

I took my two standard poodles to Dr. Tufaro through out their whole lives. I was always happy with the care they received and I like the doctor’s attitude overall — thorough but conservative, never rushing to do tests or treatments that might not be needed. Dr Tufaro listens well, and gives clear responses. He was always very gentle with my dogs and reassuring with me.
Over the years, did I encounter a flaky staff member or a longer than usual wait for my appointment? Maybe, but I don’t remember. This is what I remember:
My last poodle lived to 15 years, and was in good health until near the end of her life. When the time came for to ease her out of this world, Dr. Tufaro and his entire staff were so kind, supportive, and compassionate it made a very sad day a bit easier, and I will always be grateful.
Medicine is not just a science or a service. When I am ready to have a new best friend, I will be returning to ABC Animal Hospital.

I’ve been going to ABC Animal Hospital for a few years and I have found that they are very helpful and accommodating to my dog and cat Stimpy. Prices are reasonable compared to other vets I’ve been to in NYC and have always found my visits positive. They are in a new office location on Avenue A but right around the corner from their old office which is very convenient.

My wife and I have visited ABC Animal Hospital twice. We first visited shortly after adopting our kitten from a nearby shelter. The second time we went to ABC after our cat ate a long strand of string. On our second visit we quickly learned the seriousness of the situation — that exploratory surgery would be necessary — which thankfully was scheduled for early the next day. Xiomara kept us well informed throughout the process and Dr. Tufaro (prior to the surgery) made us feel comfortable and confident that we were getting the best possible care for our cat. We also appreciated that they provided a clear estimate of the costs prior to the surgery which were very close to what we ended up paying. Following the successful surgery our cat made a rapid and full recovery. We would recommend ABC to any of our friends with pets.

STAY AWAY!!! I originally left a positive comment yesterday (see below), but after today’s visit I wish I could select no stars. This guy is a piece of work, after examining my mom’s dog and giving me an initial price for dental work on visit number 1. I elected not to do the work with him because of the high cost of $ 770 (price included an ear flush) and decided I would wait until he went back home in a few days to his regular vet. After two days past the dog, got worse and I called the vet back thinking he may be allergic to the medication he was given, but instead I find out that his dental issues are causing the problem. I followed up with Dr. Tufaro asking if he would be willing to accept $ 500 for the procedure, he called me back and said he would be willing to accept what I could afford and I should bring the dog in first thing in the morning (hence my positive review yesterday).
I get to the office and much to my surprise Dr. Tufaro tells me there’s too much work involved and he would normally charge $ 1500 for a procedure like this and that «he can not compromise his pricing». Needless to say I end up leaving, how can anyone have faith in a liar and a bait and switch vet, any clinician, who’s in it for the money, should not be practicing, it’s that simple. I wasn’t expecting him to work for free, I was expecting him to honor his word, which he didn’t do, so please save yourself the trouble and go to another vet.
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Dr. Tufaro was very professional in taking care of my mom’s dog from out of state. I had some questions a few days after my visit and he called me back fairly quickly. After answering my questions, he offered to call in meds to the pharmacy to hold us off until the dog returned home. I highly recommend ABC animal hospital.

Dr. Tufaro and his staff are professional, kind and caring. The doctor has gone out of his way to care for my dog Bubba and is always available to take my calls and answer any questions I might have.
Highly recommended.

I love ABC Animal Hospital and find them super nice, clean, reasonably priced, and very good with my 2 pups. I’ve been taking my beagles here for the past year now since recently moving to the neighborhood.
In addition to vet care, Dr Tufaro is experienced in behavioral issues and has been helping me work out solutions to calm one of my dog’s fear aggression. Out of the 4 vets I have been to for this issue (even a specialty clinic in PA), Dr. Tufaro has been the most intuitive with handling him and finding the appropriate medication. Honestly their whole staff is gentle and excellent with dealing with all pet personality types — anyone who does have a touchy dog can rest easy here with their understanding staff and a super-​large waiting area to give your dog space when he needs it.
I would highly recommend them to anyone in the neighborhood and will continue to take my precious pups here for everything!

I know Dr. Tufuro since he had his office on Avenue B and 4^th Street, I found him to be the best veterinarian for the Lower East Side, but now on his new location it is all about the outside look not service, the service that was provided to my dog was the worst, to add insult to injury I was charged 90 dollars just to have my dogs nail clipped, which when we got home were not clipped correctly and her medication «Heart Guard. «Shame on you.

THEY ABUSE YOUR ANIMALS!!! STAY AWAY!!!
I took my cats, Maci and Frank to be groomed on March 27,2014. IT WAS THE WORST EXPERIENCE EVER.
Unlike Frank, Maci’s condition was fine after her visit, but was very poorly groomed. There were track marks from the clipper all over her body and he hair is not shaved and her coat is covered in dandruff. Her legs were not groomed at all.
Frank’s cut was not how I instructed to be done whatsoever. I requested to have his body, neck and feet shaved and to have his tail and face trimmed. There is hair on his feet, his body was shaved way too close to his skin and his tail was shaved fully, but with large patches of hair left around the base or his tail and rectum.
THAT IS JUST PETTY PART OF IT…
The ALARMING part is that Frank had 1 – 2 inch lacerations all over his body (mostly surrounding his rectum). This is horrifying! The cuts were seeping and have now permanently scarred him. Also, a female associate called to tell me that he was difficult to cut so they had to sedate him fully. Frank has had been sedated before for grooming and the sedatives had worn off through the night, but it seemed that Frank was over sedated because he was immobile. He had had very low body temperature, couldn’t stand and was defecating on himself. THIS IS UNACCEPTABLE. I reached out to the vet office immediately, with no answer via phone so I sent an email with the disturbing photos attached, informing ABC that I was taking him to another vet to be seen and that I wanted a refund. This was their response:
Dear Ms. Kowallski, (They didn’t even properly spell my name right. So unprofessional.)
First I’m deeply concerned about the current health of Frankie and you should immediately bring him for us to access his state of health from his sedation, which will be given to your free of charge.
Outside of that we deeply apologies that you are not happy with the grooming services Frankie and Maci received but to our understanding we followed your instructions as we understood them. It’s unfortunate that you don’t think you should have to pay of any of the services that was rendered but we will leave that up to the credit company.
Sincerely,
Xiomara
ABC Animal Hospital
The ABUSE and TORTURE of Frank cost $ 1,031. Frank had to stay at a credible animal hospital for 2 days to have his health monitored. The lacerations were seeping and infected from their dirty clipper. That vet bill cost me $ 1,700, but was worth every penny to get him back to good health.
The audacity of ABC not refunding me is sickening. Why should I pay for «services» that my cats didn’t receive? More importantly, WHY SHOULD I PAY FOR YOU TO TORTURE MY POOR ANIMAL??? I disputed the charge with my credit card company and the disputed went on for months because of ABC’s lack of response to me or my CC company. When ABC finally contacted my CC company, they lied in the dispute letter and forwarded an altered invoice!!! That is criminal!!! When I forwarded the real invoice to my CC company, they unfortunately couldn’t get involved because it was clearly a case of malpractice and suggested I hire a lawyer. I have now solicited a lawyer to sue their negligent practice is the next step if they don’t remedy this ASAP… ABC A-​HOLES, I am still waiting for this refund!!!
I hope ABC vet office gets shut down. For the wellness of your animals, DO NOT TAKE YOUR PETS HERE. EVER.

Vet is incredibly unprofessional. I highly recommend going to one of the many other vets in the area.

Can’t say enough great things about ABC Animal Hospital. The two experiences I’ve had have been nothing short of excellent.
The staff and Dr. Tufaro handled my cat Lexington with such care and compassion throughout his visit and check-​up, and were able to give me a sense of what was going wrong with him. They were thorough and left no stone unturned when examining him, but were able to make him feel very comfortable (or as comfortable as an animal can be at the vet :)
Would highly recommend!

Everyone at ABC is very kind and helpful. The clinic itself is always clean and they’re prompt with appointments. My two cats have had medical issues over the years and every time I’ve taken them to ABC and they’ve always diagnosed the problem and helped remedy it from simple medications or behavioral guidance to surgery. I really can’t recommend ABC Animal Hospital enough. A wonderful business that truly cares about my pets.

Dr. Tufaro saved my dog’s life. My dog Stella, yes that’s her in my profile picture, had a huge tumor in her spleen. She needed surgery. I took her to Dr. Tufaro, our first visit, based on a dear friend’s recommendation.
Dr. Tufaro dropped everything and performed emergency surgery on my dog. He also does blood transfusion, not many vets do that. He really does everything he can to do what’s best for your pet. And he has good judgement. Sure, he’s not cheap but he is very thorough. It was easy trusting Dr. Tufaro with my dog.

DON’T BRING YOUR GUINEA PIGS HERE.
That says it all I think about this place. They said they see guinea pigs but I went in October because I saw my piggie changed shape and lost weight, I called and asked if they see piggies so I made an appointment and took her right away. I was so excited cause I live around the block so it is always a good thing to have a vet near you, right?
So when I made my appointment the lady kept saying the Dr. «SHE» arrives at this time and only comes here from this time to this time…“SHE” this «SHE» that. So I made my appointment and arrived on time… I waited and waited a dog came they saw the dog first, a cat came they saw the cat… I kept waiting and waiting and after 1 hour they passed me to another room and waited more for another 15 mins then finally they passed me to see the doctor that ended up being a «HE» and after just 8 mins of consultation he told me my guinea pig actually was fat, that he saw it very healthy even though I took my other guinea pig as a comparison and he said she was fat and that I needed to put her on a diet, both of them actually. That I could pay over there.
He didn’t seem to know anything then and months later specifically January my guinea pig kept losing weight and now hair so after a thorough research of the best guinea pig vet I found The Center for Avian and Exotic Medicine and they told me that indeed my guinea pig was sick and had to had surgery, now she is recovering but it could have been very dangerous since some cysts can grow 2 – 3 times the size in 2 days and explode so if this vet had known his job my guinea pig would have had this surgery in October and not in January when she is almost bald and skinny. So this guys shouldn’t even take care of exotic animals. Shame on them.
At that time when he took so long to see me I think that maybe he was googling or reading in Wikipedia about Guinea pigs lol because the female vet was not there. About that «She» doctor… it was all a mystery unless of course the lady that answered the phone was not a native speaker and got confused with the SHE and HE pronouns…

Dr. Tufaro was great! My dog needed to get some shots and get a Vet in town bc we just moved from Cali. Dr Daniel told me about the doggie parks I could play with her and said my doggie could loose some pounds, so he changed her diet with a low fat dog food and she licked the bowl this morning! Yay!
He thought me how to clean her ears at home. My dog is really shy and scared, (her name is Chicken) but she really trusted Dr Tufaro and his crew. You can see that he loves animals and takes pride on what he does. We will come back! :)