89 Montclair Cleaners

I’ve been using these guys for years to do my laundry and occasional dry cleaning. I’ve never had a problem or anything resembling an overcharge, missing item, etc. My stuff comes delivered back clean and neatly packed in a couple of days, although I always say, «No rush.».

They ruined my white cotton poplin shirt, when I took it to get it cleaned it looked better. They over pressed it and totally ruined it by adding some yellow stains. The worst part is when I complained with the owner he just screamed at me and told me to get out!

Why didn’t I read these reviews!!! This place ruined my white silk shirt! It looks like it was pressed w a dirty machine and there are black stains all over it!
After I messaged a few of my local friends the story and warn them not to go, they said they already stopped going bc they were unhappy with them too. Save yourself the trouble of bad experience and go to any of the other 1 million cleaners in NY.

If I could do 0 stars I would. Every week I dropped off clothes they «lost» an article of my expensive workout gear. Very unreliable.

Please don’t give them your business.
Shame on us for not reading the Unilocal reviews. The wonderful tailors across the street recommended this place, unfortunately for us. They ruined a beautiful silk shirt, a shirt that we had specifically taken to a high-​end cleaner and specifically discussed with the cashier because it features a pattern of tiny holes. When we went to pick it up, half of the holes had been enlarged through their neglect (see picture). The cashier apologized for the damage, spoke to the owner by phone, and said we would need to return to speak with him in person for a refund.
Again, shame on us for naively paying and taking the shirt, for believing that cashier’s word. When we returned with the shirt on a weekend, the store was empty, but the owner (Kim, he said was his name) didn’t even want to speak with us. His first response was «I heard about you, you damaged the shirt, if you want something you’ll have to take me to court.» Seriously, before even discussing the damage, looking at the purchase receipt we had brought! When we asked him not to yell at us or walk away, he alternated between calling my fiancé a cry-​baby (?!) and refusing to speak with her (presumably because she’s a woman?), threatening to call the police (which we would have been fine with), yelling some more, blaming us for the damage, and telling us that the only thing we’d get from him would have to be through court. They’re not BBB-​accredited (clearly), but we’ll be filing complaints wherever we can, and considering additional steps.
EDIT: By the way, every one of the pictures on this account was put up by one Unilocaler with no other activity. I presume this is the owner, although, of course, he does not have the decency to respond to complaints or claim his business. Shadiness all around.

Wonderful dry cleaning & tailoring service!
Although I moved away from the neighborhood, I go out of my way to use this place as I trust they will do a good job with my clothes– instead of taking the risk elsewhere! They’re also super-​friendly and have been around for many years.

I have been a customer for 2 years but am disappointed and moving my business elsewhere after they lost my favorite custom shirt. These things aren’t cheap… When I called, they said «x shirts dropped off and x returned». When I said I had put x+1 shirts in the bag, they said «did you count them in front of us?» Well, I had not as they have a pickup and delivery service. They didn’t so much as offer a «we’ll keep an eye out for it, sometimes these things turn back up.» And, when they break a button, they frequently (mostly) make very little effort to match the replacement. A couple times things came back not well cleaned but, in those cases, they cleaned them again.

DON’T JUDGE A BOOK BY ITS COVER!
Recently moving into the neighborhood, this place was very convenient and looked well put together. People that work there, not so much. Bottom line, they have returned clothes that didn’t smell like it had been washed as to more so just dipped in water. I have also had a couple shirts missing along with SOMEONE ELSE’S socks. Very inconsistent and now willing to walk across the street (in any direction) for a new cleaner.

Just wanted to tell the reviewer that Montclair has been in that location of r
many years, it was 11 years ago when I started using them!
Just an FYI :)

I recently moved to the neighborhood and have been looking around for a new laundry service. I found Montclair Cleaners and was immediately trusting of them for drop off/​pick-​up laundry service due to the clean and organized appearance from the street. PLEASE DO NOT BE DECEIVED BY APPEARANCES AS I WAS! After receiving my laundered clothes I came to find that many of my light colored clothes had dark splotchy stains that were not previously there and a few of my white towels were also stained with red. It looks as if they washed and dried everything without regard to separating colored items. I realize this is the risk you take when paying for a service to do your laundry; however, Montclair is expensive by the pound and apparently can’t wash the most basic of garments without ruining them. I highly recommend to take your money elsewhere unless you want all of your items to be returned to you in tye-​dye fashion.

great dry cleaning with great service… what more can u ask for

The best dry cleaning experience I’ve ever had in NYC!
I recently got married and had to clean my wedding gown. I went to a cleaner that was very reputable for cleaning wedding gowns in NY and the price they quoted me was outrageous (!!!), but thankfully I was recommended to Montclair who gave me an honest evaluation and the price was almost ¹⁄₃ of what the other place quoted for! It was done very quickly and the staffs were so friendly and professional.
Montclair will give you the highest quality of cleaning services in manhattan. Try it; you won’t be disappointed.
I heard that they are opening another location early next yr on 31^st and lex. I can’t wait to visit their new shop! :D

Montclair Cleaners tailored a coat for me. They did a better job than I thought was possible. My wool coat was too snug/​small for me and they took it out in the arms, underarms and chest. They did and amazing job! I feel so wonderful wearing my coat, it is perfectly tailored to me, like a custom coat. Plus they are so nice and kind, and did the best job!!!
Thank you Montclair Cleaners! I am bringing more stuff :)

I work nearby this cleaner and thought I would give it a try. I dropped off a couple of dresses (one of which was a white, eyelet lace dress with embarrassing pit stains), a jacket, and wool cardigan. They did a wonderful job with all of my pieces, and I am especially happy with the white dress. They were able to remove almost all of the stained parts. And with 20% off opening discount and really nice staff, I will be going back.

Recently opened dry cleaners with above-​and-​beyond service.
They’ve got a 20%-off «grand opening» special going on now, so it might be time to take care of all those sweaters you want to put away until fall.
Kenny was friendly and detail-​oriented as he plowed through the pile of stuff I’d brought.
I asked how much he would charge to fix some buttons another dry cleaner trashed, and he just waved his hand. «I’m not going to charge you for that,» he said.
Huh. You’ve got yourself a customer.