414 Hotel

It’s very impressive how this nice small operation really gets the job done in a great way. Our room was spacious and very well maintained. There is no elevator, but the staff will gladly take your bags up and down if you want them to. Our room was on the top/​4^th floor, but we only had small bags to carry. The bed and pillows are very comfortable. All the people working there are very friendly, pleasant and helpful. Nice continental breakfast; and very nice to offer the wine and cheese happy hour.
The location is tremendous; nice quiet spot, but very close to lots of action. There are tons of restaurants, bars and shops nearby. The subway is not too far away, Time Square is only two avenues across walk away. We took a quick subway ride to the lower Manhattan, East Village area. It’s a short walk to the Central Park, Columbus Circle, Lincoln Center area. We also walked over to 5^th Ave., Rockefeller Center and a lot more.
To avoid the hassle of driving and traffic in Manhattan, we drove down the west side (Henry Hudson Pkwy, I believe). It was easy to get to the hotel, but it was clear that going any deeper into the city the traffic was heating up. We parked in the garage close by that was listed in the information we receive with our hotel confirmation. First they said the garage was full, but when I said we were staying at the 414, they were happy to park our car in the garage! The hotel stamped our parking slip so we got a discount on the parking cost. It was easy leaving the city by the west side, as well.
Very impressive focus on customer satisfaction. Thank you 414 staff!

There are no ceiling fans or central air so it’s too stuffy to keep all windows closed unless using AC in summer, and once the windows are open on any front-​facing room the noise will be ridiculous, as will the smell of reefer emanating from the street below, which is hardly a pleasant or «quaint» view as advertised.
Keep fit by traversing the very narrow and steep stairwells, and handling your own luggage. Staff on arrival said they could «take one up for me» — firstly, we had three pieces, secondly, although booking months in advance i got the fourth floor front instead of a quieter easier option, and finally it was clear the woman offering was not going to have a very easy time of it herself.
Enjoy the long line of street people moving through the neighborhood to access St. Clement’s Church food assistance across the street. They join the Turkish Bar next door in creating a lovely noise barrage. Again, not very «quaint». An inner courtyard room is the only way to go here, but i’d never stay again with so many other superior options. Though the neighborhood is somewhat regentrified, it’s still midtown west side, and it’s crappy. The claimed air of refinement and calm just isn’t here.
When full hot water is also a problem in the hotel.

This hotel was pure crap. I had a room right off the «courtyard» and can say without question, this was the dirtiest hotel room I’ve ever stayed in. I could not take my shoes off because the carpet looked incredibly dirty and was very stained. The only thing that rivals the dirty room was the strong smell of cleaning products used to cover up the horrible stench of the room. It was truly the worst experience I’ve ever had at a hotel.

Just spent 2 nights here. Room very nice, location very good. Owner and staff are very helpful and made stay very nice. Breakfast served, Wine and cheese in evening.
We plan to stay longer on our next trip to NYC.

My wife and I stayed here in June for 6 days. We couldn’t have had a better time. Susan was extremely helpful with restaurant suggestions and reservations. Drew was great at night, serving wine and helping my wife relive the day. The neighborhood is great. There are many fantastic restaurants within walking distance and bars to have fun at when the sun goes down. We will be staying here again the next time we come to New York.

This place is amazing. I have hesitated posting a review, as I fear 414 will become so popular, we will have a tough time booking next time in NYC. It is a wonderful boutique hotel in the heart of Hell’s Kitchen and the Theatre District. It is not «fancy», but rather a very European feeling establishment that is lovingly owned and run. There are many opportunities to interact with other guests (Europe style) from the breakfast to the daily Happy Hour. We stayed in the back rooms, so had no interference from street noise. It is a very easy walk to Times Square and the Subway. Did I mention it’s in the heart of Hell’s Kitchen? Amazing Resturaunts within walking distance. My husband and I made sure to be present at every breakfast to learn where traveling guests from all over the world would be going for the day, and then again to meet for happy hour before heading out for our evening fun. I really can’t say enough about 414, other than it is our first choice when staying in NYC v

A wonderful little hotel in a fantastic, convenient part of the city. The staff is extremely helpful and more than willing to answer all your questions, assist with arranging transportation, and giving sight-​seeing recommendations.
The rooms themselves are adequate size and clean but are very sparsely decorated. Bathroom supplies were sufficient. The TV is quite old and ran only on analog cable which had very poor reception. More importantly the wifi had a strong signal even on the fourth floor and was stable for our entire stay.
I’d recommend this hotel to anyone looking to stay in this area of the city.

This hotel was wonderful! Very small, intimate and cute with nice little area with a fireplace and happy hour.
The staff was very friendly, attentive. I ended up leaving my brush there and they offered to send it to me.
Room was super clean. Our room was facing the garden, although a bit noisy being on the 1^st floor. But hey, we never really slept in NYC anyway!
Thank you for all your hard work!

414 Hotel provides intimate accommodations with great proximity to Times Square, and other main attractions in the city. The staff were all polite, attentive, and helpful during our stay. They held our baggage before check-​in so that we could explore the city for the day. They had a wine and cheese reception, and breakfast was included. Not to mention, there is a really cute courtyard in the back for enjoying coffee or breakfast.
Overall, a great experience. Recommend this to anyone!

This experience literally could not have been better. The owner, Susan, and the rest of the staff was very hands on and friendly. She spoke with us on every opportunity and was very helpful with directions and restaurant suggestions. There’s a free social hour where they provide wine and cheese in the evening and a small free breakfast (both of which were a surprise to find in NY) .The room was bigger than most in New York and very intimate with only 22 rooms in the entire hotel.
On top of this; it’s within walking distance to Times Square and Fifth Avenue however still out if the way so that noisiness is not an issue.
I don’t think I’ve had a better hotel experience anywhere and would recommend it to anyone but especially couples looking for a nice intimate get away in New York.

This small inn was ideal for my weekend stay. The staff is personable and attentive — easy to chat with and available to help out with local tips.
Room was clean and well-​appointed. Quiet and simply decorated. i appreciated the choice between hard and soft pillows!
Tea, coffee, etc. always available in lobby. Breakfast of baked goods, hard boiled eggs, yogurt, is an easy way to start the day. Wi-​fi is included which i also appreciate!
Definitely recommend and i look forward to my next trip!

Absolutely perfect. From the small, intimate size, to the daily breakfast to the help we needed after we checked out, it was amazing. I would stay here again and again.

Great location, price, and service! So glad we found this hotel. Everybody on the staff was extremely friendly and made sure my wife and I felt at home. Highly recommend!

We had reservations for the 414 hotel that we had to cancel. Our daughter became very ill with a sinus infection and was unable to fly on a plan and travel. We called 414 Hotel and explained the situation. They told us that they would only reimburse half the rate, which came to over $ 750. My husband talked to the manager, but had no luck with him. I really wanted to LOVE this hotel as it is on the same street that my other daughter lives on. We will be staying at the Intercontinental Times Square next time as they have a 24 hour room cancellation.

Midtown location of this property a big plus for business travelers and pleasure seekers alike. On biz last weekend at a Trade Conference held at the Javits Convention Center. Hoofed it there every a.m. No problem at all.
As far as the property itself, I requested a quiet room when I checked in. Susan and Staff went out of their way to accommodate my request. Room was clean and comfy. Staff quite cordial and professional. Morning continental breakfasts and evening ‘wine & cheese’ offerings were nice touches that reenforced the impression one was staying at a boutique hotel and not at a corporate chain. The fact many of the other hotel guests hailed from various backgrounds and nationalities made our chats together in the common area all the more pleasant and interesting.
Thank you, 414.

From the moment we walked into Hotel 414, we knew we had found a special place in New York. Not because of the fabulous location, the eclectic décor or the pristine lobby, but because the owner Susan personally greeted us and welcomed us like we were longtime family members returning home. Susan and Andrew make themselves available to help in whatever way their guests need and they make Hotel 414 super special. The hotel is nicely remodeled, convenient to sight seeing and subway lines. Breakfast is simple and sufficient and served magnificently. Happy hour is delightful not because of the wonderful selection of wines and cocktails, but because Susan and Andrew personally host it and encourage the guests to share whatever tidbits they have about sightseeing or their life’s travels. We loved, loved, loved this hotel and can’t wait to return. We also must mention Maria and Drew who were absolutely fantastic staff at the hotel!

LOVE LOVE LOVE… this boutiquey hotel!!! Rooms are modern and updated… staff feels like family and the owner creates a warm, intimate feel in her meet n greet lobby. She provides a simple daily breakfast and a great daily happy hour. 414 is quite flexible and they work to satisfy all guest needs. It’s perfectly located around hundreds of Restuarants in the theater district. I’ll definitely be back!

We stayed at this charming hotel last week for two nights. The staff was super friendly and very helpful, and made us feel right at home from the minute we arrived. Rooms were very very nice, breakfast each morning was terrific (delicious coffee), and location couldn’t be better. They have a lovely courtyard that we will look forward to sitting at next time when weather is warmer. I will definitely be back at the 414 Hotel in the near future. I was touched to receive a very nice thank you email from Susan upon returning home. Thank you to all the staff for everything!

The 414 had the cool factor of a boutique hotel, and the friendliness of staying with old friends. I was there for a conference and enjoyed that it was close enough to walk to javits convention center and Times Square. Our group had three rooms, and enjoyed the lobby as a communal area to hang out. We especially liked the happy hour they do each evening with wine and cheese by the fire. The staff was super friendly and attentive, going above and beyond to make sure we enjoyed our stay. To top it off, we received a lovely thank you email from the manager Susan, which read, «For me, having you all here at the 414 was like being with old friends.» The feeling was mutual!!! We will be back.

First time staying at this hotel and overall found it an excellent pick; rooms were clean, beds comfortable, service exceptional, wifi fast and breakfast — although small — decent for continental. The price was very reasonable considering both the location and the services offered. Will stay there again in a heartbeat
Really liked the tea & coffee service available from 07h00−19h00.