Waxing the City

I went here yesterday and after about a year of going here for appointments i have come to these conclusions: DO NOT go to anyone else besides Kristin for an eye brow wax. Everyone else will mess up your eyebrows. Also do not purchase the waxing packages because they save your credit card information on the computer. Make sure that you pay in cash. Also the sales person who is selling anything to you like said packages is only doing so because she wants to make commission. The owners are men and they sometimes work the desk and it is very awkward that they know what service i am coming in for. I don’t want some random guy knowing my bikini wax situation. Do not go to Brandy C. because she will talk about you behind your back. I was sitting in the lobby and i over heard her talking about one of her other clients calling her weird. It is a large payment of $ 60 to get a bikini wax. You are basically paying for her to talk shit about you. The most professional Estheticians in the place that actually take their time to perform the services well are Kristin and Tiffany. If you do not want to pay a ridiculous amount of money for a wax however, you should go to highbrow in metarie or bella donna day spa a few blocks further down magazine.

The 50% off your first service and the convenient location is definitely what got me in here a few weeks ago. I won’t be coming back.
First off, I walked in and there are three women standing behind the counter but only one helping customers. The other two were just standing there chatting. I was told the reason for that was one of the computers was down, but even if that’s the case it still seemed very unprofessional to have three people at the counter, and two of them ignoring customers.
My waxing experience was subpar. I almost feel bad giving a poor review because the esthetician was so friendly and nice. But ultimately my eyebrows were done so poorly that I had to go get them done again a week later. I have never done that in my life, but it was that bad. She did my eyebrows, and whenni saw them I showed her where to fix it. She «fixed» it and I once again explained where to take more off to define my eyebrows and clean it up. The third time she showed me I gave up, we clearly weren’t getting anywhere. My eyebrows have a good natural shape and just need to be cleaned up. I left with them looking almost as messy as when I came in. This service was full price and a giant waste of money.
The Brazilian was only slightly better. It was painful! I’m not sure if that was due to the wax they use or the esthetician, but I’ve been getting brazillians for 7 or 8 years and that was bad. On top of it being painful, it seemed to be done sloppy and not all the hair was removed.
I was not offered the exchange of «no tip» for a good review that so many others have written about. Maybe she knew she did a poor job… So I tipped her and gave an honest review.

Before I begin rating yesterday’s experience, I would like to say that I had a spectacular first visit sometime last year. I did not write a review then because, I can admit, getting 50% off a service is like putting on rose colored glasses. It truly was a great experience with no shortfalls but I felt like if there company consistently performed at that high level, then I could wait to give them a 5 star rating until another time.
So, last night was the next time I went for a Brazilian before a tropical getaway. I will not name my cerologist because I do not want her to «get in trouble» or have clients not book with her. I will also admit that I am Indian, have thick hair, I kinda cringe every time the wax is applied (I’m definitely not one of those girls that finds the wax smearing «soothing»), and when the hard wax is ripped, I do often shriek. So yes, I am what you could say a difficult client. My appointment was late in the evening and it just seemed like my cerologist was tired when she walked in and after she saw me/​the area needing to be waxed, her demeanor fell flat. Last time, the cerologist was making conversation and making me feel comfortable and while some people find the conversation annoying and unnecessary, when there isn’t any conversation going on, it’s definitely more awkward. The biggest turn off was when the cerologist told me that I would be a good candidate to try their topical numbing cream. I agreed and said I would give it a try next time. A few more wax pulls later, she was like I’m just going to apply some now. So, she proceeds to apply it and that stuff burns!!! I’m assuming it wouldn’t have burned if I had done it before any hair had been pulled but this was pretty much being applied all over so areas that had been waxed were very sensitive. This was really off putting. I admit to having more hair than others but geeze, I was really feeling bad/​uncomfortable/​embarrassed by this point. Quite different from my first experience.
She also used tweezers on me – I figured it was because I shave and had some ingrown hairs but this was quite unpleasant. My bikini area was not waxed at all but I was ok with that because the cerologist told me those hairs were too short. After we left, I checked things over and saw an area or two that didn’t appear too short to be waxed but by this time, I was feeling quite bad that I made this cerologist go through this that I just left it alone.
Now, going to the counter to pay, there was a mix up with the name on my account (my sister and I came together once, same last name. I have since gotten married so my last name has changed and I booked with my new name). When I first walked in, the receptionist was giving my paperwork for first timers and I told her I had already been here once – I probably could’ve gotten away with another 50% service but I knew that wasn’t right. I told her my new name, I even wrote it down for her because I saw her write it down incorrectly, even after reciting her to her several times. After the service, when I go to pay, she said that maybe my appointments were getting booked under my sister’s name. I told her that shouldn’t be the case, we’d both been here only once before. This generally would not have been a big deal but it was just kinda annoying that something as simple as changing my name on the account was proving to be such an ordeal. She very eagerly asked if I wanted to book my next appointment and I told her I’d hold off.
I’ll probably give Elmwood a try before and hope for better results. I do think the studio is nice, clean, and they generally do good work, but when you offer such a personal service, there is some level of expectation that the client will be made comfortable.
Tl;dr: overall, ok experience. Cerologist didn’t make much of an effort, small amount of hair remaining afterwards. Will try another location or another cerologist before moving on.

Despite the fact that I constantly use Unilocal as my «go to» source to find anything, I think that I rarely if ever leave reviews. Now, that doesn’t seem quite fair but usually I feel that the reviews I read are so spot, that other users are already getting all of the right information.
Well this is definitely NOT the case with Waxing the City… if you note a lot of the 5 star reviews are from customers who got 50% off because it was their first service and were asked to leave a 5 star Unilocal review instead of leaving a tip. I believe that this has lead to a number of inaccurate reviews.
I normally go to Elizabeth Arden’s Red Door spa, they use an AMAZING hard wax and after going there for the first time 4 years ago try to not go anywhere else. I moved down to New Orleans last year and only got a bikini wax in the city once… I go back home often enough that I can still use Red Door. But this time I had a spur of the moment beach trip with friends and did not want to worry about my bikini line. Please note I did get 50% off my first service, but Waxing the City prices are fairly comparable to a 5 star establishment like Red Door Spa. Red Door charges $ 75 for a Brazilian and Waxing the City charges $ 60.
First booking my appointment was horrible, I do not understand why establishments think that having a rude receptionist is okay. I was trying to get a same day appointment so I could not book online. When I went to the website there were appointments available at 12:30 and 12:45 so I called. «Hi I would like to book an appointment for a Brazilian bikini wax today please, what ever you have first available.» «Okay we could take you at 4:30» «Well I was on the website and saw you had some noon appointments, are those all booked up?» «Oh yeah we have a 12:30, 12:45, 2…» WHAT?! I’m sorry how does your receptionist either now know how to or not know what first available means? If I hadn’t asked about the noon appointments, I would have been stuck with 4:30.
I scheduled the 12:45 appointment time, I have been getting bikini waxes for over a decade… no shaving! So my bikini area has thinned out a lot and I told the receptionist this. I also told her that because of this my full bikini area had not grown back yet and that I definitely did not need a 60 min service (their Brazilian wax is a 60 minute service on their website). She said that all of that did not matter and if I wanted a Brazilian I need to book the 60 min service and pay the posted price. Hey, every business has their rules and I’m honestly okay with that!
I showed up 10 minutes late for my appointment because I had some trouble finding parking. I immediately upon arriving apologized for being late and the same, poorly trained and bad mannered receptionist who booked my appointment with, was who greeted me. «Well now that you are 10 minutes late we’re going to have to find you a new cerologist» Again, WHAT?! I explained to her that I did not have full growth on my bikini area and that there was no way that this service was going to take more than 30 mins, trust me. And if I was booked for an hour service we would have plenty of time, she said that Brazilians are actually booked for 45 mins. HMMM well if that’s the case you guys should definitely update your website because it’s WRONG. I did not say that to her I just chuckled to myself at how crappy this experience had already been and she yelled at me from behind the the desk «What I am just telling you that this is how it is!?»
Finally I got my wax… my cerologist was okay. I didn’t have much hair, but she seemed to have trouble pulling some areas and I can only imagine if I had more it would have hurt A LOT. My service took 20 mins… I timed it. When I walked out of the room, I paid and tipped and no one was in the lobby. So I guess they did have time to fit me in. My service was definitely not worth $ 60 but since it was my first time I got 50% off. When I walked out of the door I promised myself I would write a Unilocal review because this place definitely does not deserve 5 stars. Also this is a much larger company with locations all over… I will definitely be contacting corporate to share my experience about how the New Orleans location.

I used to love this place when their pricing scheme included tax and tip. Now the prices have increased and it doesn’t include either. I feel like I’m getting the same but having to pay 25% more. I now go to Buff Beauty bar for similar services at a lower price point.

Another 5 star review for my second time coming. Loved my girl! This time the five star was for accommodating WTC is. I bought my sister along who didn’t have the intention of getting waxed, but we were going to make a day together getting lunch afterwards and all. Well I talked her into getting a brow wax and she agreed. One of the girls were free for a brow wax and took her right away! Prompt service! I love it. Afterwards my sister talked about going back again! WTC, you’ve got yourself another customer. :)

By far the best place in the city for a Brazilian wax. I’ve been to Bombshell, Bella and Wax in the quarter and none of them compare to this place. When you enter the room it almost reminds me of a doctor’s office because everything is so clean and yet it’s also designed to make you relax. The technique they use seems to be to due to doing fairly small strips at a time as opposed to huge blobs of wax yanked all at once. It made for an incredibly comfortable experience — I wish I had gone there for my first wax it was so easy. When done there was no stubble, unlike what other places leave, and everything was super smooth. This is now the only place I will go to get waxed. I highly recommend.

I have been to the Magazine and Elmwood locations, and both are sparkling clean. It is very easy to get an appointment, and I like that they have late hours during the week. The waxers are very professional, though sometimes slower than other places. At $ 60 for a Brazilian, the prices were already a bit out of my reach but I justified it because the tip was included. Now they accept tips like a normal salon but the base price is the same. With a 20% tip, $ 72 seems crazy when the going rate around town is $ 45 + tip. So, I think I’m on the hunt for a new spot.

Erika was so friendly and down to Earth, did an awesome eyebrow and lip wax and I will be back after this great first impression!

I’ve gone here a few times to get my brows done. Once it was great, the last time not so much. I waited 30 minutes because someone else was late, so finally someone else took me. My brows were Two different shapes and my skin very irritated. I decided to go back one last time, but when I needed to reschedule my appointment for three days later, not only was the receptionist rude, I could not get an appointment with anyone except the person who waxed my brows last time. Waste of time, for service that is not great.

The best place in the city for your waxing needs! My first time was with Kristen, and I’ve been coming since! It’s been about a year now and I refuse to go anywhere else.

I do love this place for my Brazilian bikini waxes. I’m one of those people that has certain places for certain things — I don’t get my eyebrows waxed here — I go to another place closer to my house. But I do continue to go here for those bikini waxes. I like that it’s super clean and the rooms are really private and professionally set up. I also like that when I can’t see my regular cerologist (Trenice) I can go to anyone else there and they pretty much have the same technique. I go once a month and don’t intend to stop. I do also like the line of products they carry — Tend Skin.

I’ve been going here for about a year, and I’ve always had a good experience. BUT about 6 months ago I scheduled my eyebrow appointment with Lynna and she is my go to person for eyebrows now! She is pretty amazing at what she does, plus she’s super sweet and always remembers you and what you talked about last time!
The only time I didn’t go here someone messed up my eyebrows, nothing Lynna couldn’t fix! Definitely recommend!

For my second time waxing, of course, I would come back to Waxing the City!
Lynna was awesome! Painless and great conversation: Harry Potter, Fifty Shades of Grey, travels, etc.

I’m not usually on top of my Unilocal game, but since Unilocal led me to try Waxing The City in the first place, I felt compelled to clarify something: Waxing The City has a no-​tipping policy, but strongly and repeatedly encourages its patrons to leave 5-​star Unilocal reviews instead. I have no problem with that, but I do think that it has ended up getting much higher reviews than some other places on here because of the «Please review us on Unilocal instead of tipping us» vibe, and not so much on the basis of its merit.
Here’s the thing: It’s okay. Not five stars okay, but okay.
I’m very particular about my eyebrows, and it seemed like the people who I ended up seeing here just weren’t terribly experienced. Maybe that, or didn’t have a lot of time to spend shaping them. Either way, I got them done twice here before I realized there has to be a better place in NOLA.
That search continues, in case you were wondering. Which you might actually be, if you’re reading a Unilocal review of a waxing place. I’ll keep y’all posted.

Let’s not beat around the bush, this is a great place to get your vagina waxed.
All puns aside this place is super clean and sterile, while still feeling comfortable and welcoming, a difficult feat to pull off! I have had nothing but pleasant experiences with all of the waxers, but I am especially fond of Trenice who was not only incredibly efficient but relatively painless. She is also funny and will discuss American Horror Story with you.
If you don’t have a vagina and/​or don’t want it waxed, they can pretty much wax anything else too. I hope I never grow enough body hair to warrant any of their other services (except maybe eyebrows. I like bushy eyebrows) but if I need it, I know where to go!

Went here for the first time today for a brazilian and absolutely loved it! I’ve been to several other places in the city and have never been impressed so have been on the lookout for a place that I would consistently go back to. It’s very clean and the staff is friendly. I had Sydni and I would go back to her again. She was nice and personable and didn’t make the service awkward in any way.
Apparently they’re all taught to wax with the same technique and I can say that it’s the best waxing technique I’ve experienced. It was the least amount of pain I’ve had from a Brazilian so I definitely plan on coming back here. They also don’t allow clients to tip.
All in all it was a very satisfying experience and I plan on returning here.

Travelling and waxing shouldn’t, couldn’t, and usually wouldn’t mix. But when you find yourself in NoLA with a week to go before getting home and you need a wax, you consult fellow Unilocalers and they don’t disappoint.
The waxers at WtC use hard wax (which is much less painful), and they don’t accept tips (whoa!), and its 50% off your first service (OMG double whoa!) It is also not a «bargain» wax place where you are scared to go in. The facilities are more than clean, pleasant, and welcoming. What are you waiting for?!? GO GET WAXED. Makes me sad they don’t have any branches in NYC.

VERY CLEAN
excellent service. I can’t remember the name of the girl who I had, but she was amazing. She’s vietnamese, really nice, very professional. recommend her and will update review once i find her name
50% off first service and no tipping accepted
they use hard wax? which is different from soft wax so it doesn’t pull off skin and you don’t bleed bc the wax doesn’t pull off your skin.
i’ll be back.

Sometimes, you just have to go check out a new place for yourself. I called on a Friday afternoon, hoping to score an appointment for Saturday morning. Amanda, the manager, squeezed me in no problem.
We chatted about the typical first-​visit subjects: how I learned about them, if I had ever had these kinds of services before, etc. She was super friendly, which put me at ease. I’ll admit, I don’t even like Unilocaling about things this personal, but someone had to tell you how great this place really is.
When I arrived, Amanda was right there to welcome me. I signed in, chatted with Amanda a bit, and asked for her permission to take photos for Unilocal.Trenice came out a minute later, and she led me down the hall to a very clean room with music playing in the background. Everything is clean and organized. She confirmed with me that I understood the process, described the wax that they make in house, and we got started.
We talked and laughed the whole time, which isn’t what you think of when you picture waxing, but this is how it should be. Easy, relaxed, and less painful than a shop I experienced out in Metairie. They don’t try to rush on to the next customer, so they do smaller patches at a time, which provides for a higher quality experience. It also means less tweezing (ouch).
To top everything off, your first visit is 50% off, and they don’t accept tips. Seriously. I didn’t even know that was an option. And I wanted to tip after such great service. So I walked out only having paid $ 25 for a $ 50 service. They tell you that the way you too is by sharing your experience with others. It’s too easy!
Instead of being in and out in 20 minutes, walking out in pain, I was there about 45 minutes, I left relaxed, smiling, and ready to spread the news. Trenice is WONDERFUL, and I will be back.