Stor-All Tchoupitoulas Self Storage

The staff was not only extremely professional but truly courteous and helpful. The facility is secure and the grounds and buildings always clean. It is without hesitation that I highly recommend this storage facility.

Run away from here!!! A leak developed in their ceiling and flooded my family’s items, ruining our antique table amongst other precious items. We didn’t even get an apology! They moved our things and forgot where they put them!!! We had thousands of dollars in damage to antique furniture and finally they offered us 1 month free storage space. Are you kidding? This place is falling apart and the people that work there are clueless on what to do! Our stuff faired better during Katrina than it did here!!! Renters beware!!!

PLEASE DO NOT TAKE THE RISK!
We were unloading a truck with helpers and noticed that the lights were not working on the side of the building after it started to get dark. As one of our helpers was returning from the inside of the building which was lit they stepped outside which was dark and fell into a 2 foot ditch right outside of the entrance.
After repeated attempts to call the office with no response we called 911 emergency. One of the workers carried the injured worker to the front gate, but was unable to get outside the gate even though the police and EMS were on the street.
After repeated attempts the hurt worker noticed the lights on above the office and noticed a person looking out.
The person above the office opened the window and asked what was the problem, then proceeded to tell the injured worker «you are not suppose to be in here» with no concern for the worker, then procedded to open the gate. This whole ordeal took over ½ hour to get the gate open.
We were told by management that as long as we were there before closing, which we were, then we could leave at anytime.
I filed a report the next day and still have not heard anything from these people. No call, NO RESPONSE AFTER 5 DAYS!
The workers foot was broken.
1. Unsafe for self storage
2. Unable to leave property after hours due to an emergency
3. 2 foot ditch close to entrance
4. No working lights on that side of the building
5. Management unresponsive
6. PLEASE DO NOT TAKE THE RISK!

I’m surprised that this only has 1 review and it’s bad. We had a storage unit here for almost 6 years. E stored many of his tools and work stuff in one of their air conditioned units (bonus that it’s in a pre-​civil war warehouse). The internal structure they created for individual units kept everything nice & safe. Like most storage units, the lighting isn’t optimum, so bring a flashlight to hunt in the corners.
The folks were always nice and accommodating… although if you were 1 day late with the rent check, they did pad lock your unit, but I can’t really fault them for that.
We only stopped using them when we moved & built the garage.