AWFUL… the owner has his employees lie to you… even though the girls are nice I don’t hold them accountable to the CROOK who owns the place… I went in and asked ONLY for standup… paid for unlimited one month… once I stepped in over half the bulbs are burned out and I am told they would be replaced the next day… I went 8 times and couldn’t get a tan for the life of me… everytime I am still told their getting replaced ASAP… what a bunch of BS… how can people just plain out LIE and charge you for full service and only give you half… I then went to Planet Fitness and went into the stand up for ONEVISIT and got darker then 8 of SOLARIS visits… they NEVER replaced the bulbs and still haven’t…I asked for a refund or at least a month where the bulbs are actually in… he laughed. I am absolutely going to get my money. If he thinks he can be a crook and screw people he is wrong… lawyer fees and a days work for $ 60 will suck for him… SOLARISIS A RIPOFF!!!
Ramona P.
Tu valoración: 2 New Orleans, LA
It is winter vacation time again, so that means my yearly trek to the tanning machines… I used Solaris last year and they were A OK… jump ahead one year, yes, their prices are still fair, but the quality and customer service is lackluster. I try to make an appointment, oh, we dont take appointments, Ok what is that appointment book for then? We never have A WAIT, ok, the very next day I try to get in, yes, there is a fifteen minute wait, thank you very much. Very contrary twits behind this counter. Lucky for me, this is only a temporary thing 2 weeks BEFORE I go on my Hawaiian vacation. So, after that, you may kiss my naturally sun kissed bottom Solaris… and I hope I have a better option by next year. Also, two bulbs were out in the bed I used, and the plexi glass top was coming apart(missing screws). I informed my highly knowledgeable and helpful customer service agent, but I am sure the next person who was in room 4 got the same crap as me. Caring can not be gotten for minimum wage. Sad If I can compare it to a restaurant we all know, I would call it the Café Masperos of tanning… cheap, does the trick, crappy service, and don’t expect much.
Aaron M.
Tu valoración: 4 New Orleans, LA
They offer student discounts which is sweet, although I’m not sure if this is just for Tulane & Loyola or for all students. It’s not luxurious by any means, but at this price point you can’t really expect that. The staff is friendly enough.
Jules B.
Tu valoración: 3 New Orleans, LA
This place is just as the three stars indicate: A-OK! For starters, there are NO contracts(yay!) AND they offer student discounts(double yay!). Prices are very reasonable, making this a student-focused experience. It’s not luxurious, but for these prices, you can’t really expect it to be. Their lotions are cheaper than the alternative, but they do the same thing! The staff knows the lotions pretty well, and if you tell them what you’re looking for(accelerator, bronzer, tingler or some kind of combination), they’ll make a few suggestions for you. Whatever they have in the bottle, they usually have in the sample packets, so you can try a lotion before you invest in a bottle. The waiting area is comfortable with some magazines and a candle. It can get really busy since they don’t have 50 rooms to shuffle you in and out, and there is usually only one consultant at the desk, so things can get backed up. I would recommend making an appointment if you find you tend to go during the busy times. The stand up bed is fantastic! 1 session and you’ll notice a difference. The lay-down beds are pretty basic, and their tans last longer. Nothin’ fancy, but they get the job done, I suppose. It’s not like loading yourself into some space vessel for a UV therapy experience of your life, but it gives you a nice color. The consultant is almost always a nice college girl — not a catty sales person looking to jack the price up to score a quarter commission. Bring your own iPod or MP3 player: their little stereos are kinda ghetto. You have to ask if you want to have a towel to cover your face or dry off with.
Liz M.
Tu valoración: 5 Baltimore, MD
No contract tanning, staff is super nice instead of having bitchy attitudes like you encounter in other tanning salons, and there is a relaxing atmosphere in the place. Student? There’s a discount for you. Addicted to social networking sites? There’s discounts on various sites if you check in often enough.