Nobs

I payed for a tune-​up on my 1 year old bike. After picking it up, I realized there was a funny noise every time I pedaled. I brought the bike back, but the owner refused me service. He claimed the very obvious sound was inaudible. When I kindly asked him to take a closer look, he insisted there wasn’t a problem, he wasn’t responsible, and in this instance, I quote, «The customer is not always right.» His sunny, welcoming demeanor at the start quickly changed into a hostile, defensive tantrum. He told me he did not want to talk to me any more, and he slammed the door in my face. Whether he could hear the sound or not, this is no way to treat a paying customer.

Had a flat tyre and went there to have the back inner tube replaced. The old man was nice and helpful. He finished in 10 mins or so. The price was $ 25. I figure out that the labor must have been almost $ 20. It is a bit pricey to me. Anyway, I am happy with the service.

Bought a new bike there. The staff was helpful because I was clearly clueless as to what I wanted so they asked all the right questions. I bought a bunch of bike accessories and they installed them for me (lights, basket) and they showed me how to use my new locks! Prices seemed realistic based on the online bike prices, but with all the help and free installation it was a great deal!

I’ve rented bikes from Nobs for Jazz Fest for the last two years and the service at this shop is amazing. John is great and really accommodating. He even gave us his cell phone in case we had any trouble with the bikes over the three days we were renting them. Would definitely recommend this shop!

What a great shop! Myself and three friends were down for JazzFest this past weekend and John helped us out by renting us bikes. John and his staff were very helpful and made sure we had everything we needed to be safe biking in NOLA, he gave us locks and front and back lights for no extra cost. One of the bikes was not a brand new rental, but was in great shape, and he gave us a discount on the rental price for that bike. I would absolutely recommend this shop to anyone looking to buy or rent a bike, John is the man and Nob’s is your place!

So happy we decided to walk into NOBS! First Ben was so cool and helpful and laid back and then when John came he was so kind as well. They are bikers first before anything at NOBS and they will help you get whatever you need. Thanks guys! Getting my bike shipped home to enjoy forever :)

He’s the best around. Nothin’s gonna ever bring him down.

I brought my bike over to John at NOBS for a tune-​up and general check after a not-​so-​pretty biking accident. Not only did John do a great tune-​up, he also fixed my brakes after I mentioned in passing that they were a bit tight, and now they feel awesome. He also re-​wrapped my handlebars with some amazing tape that he has in stock and the tape job was nothing less than perfect, and the tape is just quality and feels great on the hands. John did all of this for an exceptionally reasonable price in comparison to other places I’ve taken my bike, and the turn-​around was also quick in comparison. He’s a down-​to-​earth guy who’s professional and knowledgeable. My only regret is that I didn’t try NOBS earlier than I did.

John went out of his way to find a bike that fit me and I was comfortable on. He even special ordered one for me! And he’s always happy to tweak it to make sure it’s at it’s best. I may have paid a couple of bucks more than if I’d bought online but his service is worth it. Plus, I was able to support a local New Orleans business and help keep our local economy healthy and thriving.

NOBS assembled my bike in record time at an extremely fair price and made me feel totally comfortable as a newbie cyclist. This was hands down the most respectful and genuine service I have received at a bike shop in New Orleans (I’ve tried all the major local biz names as well as some corporate owned businesses and none treated me as well as NOBS). Do your part and support good locally owned small businesses! NOBS is a great place to bring your bike or purchase a new one– you won’t be disappointed.

I brought in a fixer upper before I knew much about bikes and the guy taught me a lot and gave me a small deal for getting a bunch of little things like lights and locks and pumps. Very helpful.

John is the best. I left my shed open and my road bike was stolen. I was telling John my tale of woe and asked him to keep an eye open. Almost two weeks later some guy was in the shop telling John about how his friend picked up a bike for cheap. It sounded like it might be mine so John went to the effort to get in touch with the guy’s buddy who had indeed purchased my stolen bike. John put us in touch with each other and I got my bike back. Great guy. Great shop.

Highly recommend. Was visiting NOLA and wanted to rent a pair of bikes to cruise the city. John was super friendly and very accommodating. Gave us great directions and set us up with two great bikes. Will be back next year!

I am now John’s number 1 fan. I just purchased a bike from his store this week and was so happy to be helped by someone who was patient with my lack of knowledge of the city and cycling in general. He took great care and time in explaining what was needed, what routes to take, what bike would work for me and even where to go for food in the neighbourhood! All with a smile on his face. I tried the bike over the weekend and had to return to purchase it on Tuesday which John completely understood. To be fair, I had only been to two shops before him and found them to be nice and helpful as well but I have to say that John went above and beyond for me. I would definitely recommend his store, especially to other cycling newbies who want great customer service and a product that matches that.

This is the best bike shop in NOLA. The shop is small, but the owner really takes cares of his customers.

Bought an awesome bike today. Couldn’t be happier! Thanks for the help and assembling my bike basket to my new bike!

I must have caught John on a bad day. Or a few bad days. I brought my cruiser in for a tune-​up and I knew it was missing a necessary piece which made the chain keep popping off. I also knew from my bike-​pro neighbor that this piece was a simple clamp that costs about a dollar max. Both his & my problem was that we didn’t know how exactly to put it on so I brought it in here.
I filled John in & he wrote my number down and said he was swamped but that he’d call me the very next day & let me know when it was ready. On my way out I glanced at a few of the bikes he had for sale & he grabbed the opportunity to describe to me all the things he fixed on the bikes & pushing the sell hard enough to be annoying. He didn’t call the next day but I gave him the benefit of the doubt & waited til the day after that to call and check on the situation. He said it was ready & when I asked him how much it would be, he told me $ 35. I was relieved, that’s a decent price.
When I went in to pick it up he helped me take the front tire off so I could fit it in my little car. I mentioned the clamp issue again & he said, yeah, the bike was in rough shape before, but it was good to go now. So then I went to pay. And he told me it would be $ 58! What the hell? He said it was because he had to go «scrounging for a few parts» he wasn’t aware of before. Even still, it’s a one speed cruiser & written huge on the shop wall says: One speed tune-​ups $ 35.
Either way, I thought it was sketchy & told him I’d pay $ 40 but that’s all I brought because $ 35 is what he quoted me WHEN HE TOLD ME THE BIKE WAS READY ON THE PHONE. I remained friendly & asked him if he thought my bike was ideal for riding 15 min to and from work daily. He told me no & tried to sell me one of his bikes AGAIN, going off on a tangent about all the bits & pieces that sounded like a foreign language to me.
I’m confused about what happened, I had high hopes for this place, the kind of security that comes with thinking you have «a bike guy» who is super nice & does a great job. Well I was happily cruising to work this morning and the damn chain came off halfway there. So I’m taking suggestions for a new bike shop that’s not ridiculous. Let me know!

I love NOBS! This one really nice guy runs the whole operation and he is awesome. He can pretty much solve any problem you are having involving bike transportation! Need a new bike? Check. Want a used bike? Check. Need a repair (tire, chain, tune-​up, pedals, anything)? Check. He does it all!
From my experience he is a really honest guy and gives you fair prices and good advice. I myself ride a clunker around because its what I have so whenever I go in I explain that I don’t need it perfectly fixed, but, just brought back up to decent operation. He gets it hands down. Never pushed me to buy a new bike, says he can’t fix mine, or do unnecessary work and charge me for it. Also, this business is on the lovely Oak Street! It is abound with great businesses run by local folks. So ride your bike over, get a tune-​up, and take in the area!

I went looking for a fixed up used bike after reading a Unilocal email. Apparently he only sells used bikes when he has nothing else to work on which is close to never.
Its really a repair shop.
He was very nice just like the reviews said.

John and his crew are awesome! I had a bike with no holes to put a rack and baby seat. John fixed me right up with a little custom work and as you can see from my profile pic, we are now in business!
I dropped the bike off with all the accessories and it was ready in a couple of hours.
Previously, I had stopped in a couple of times and he aired the tires in our jogging stroller, no charge.
We are lucky to have him here in Oak, he is a great guy and runs a honest business with great work and fair prices.