New Orleans Property Management Service

We wanted something besides a hotel in the French Quarter so we rented a condo. The website had good pictures and lots of info so we were excited. When we arrived, we loved the outside. It was charming and beautiful. When we got inside, it was a different story. It smelled so bad that it was difficult to stay in the house. It smelled like rotting onions. The owner walked us through the house and he never commented on it. After he left us, I went looking for the source and found a fridge with several containers of food that were all rotten. One was a large bowl of liquefied salad — the rotten onion source. This was so foul that it had escaped the fridge and permeated all through the house. It had to have been there for months. The ventahood was so dusty a previous guest had written «hello» on it. The dishwasher was full of dirty dishes, there were rat feces on the cutting board, no WiFi and there was so much clutter in the house we had to wind our way through the furniture to get around. When we complained to the owner, he told me help myself to cleaning the house and to use the rags under the sink and if I needed cleaning products I could go to the store on the corner and buy some. We complained to the rental company manager? Jason and he countered our issues with «Well, it’s one of our most requested units». It had obviously not been rented in months nor inspected recently. We had to stay there because it was New Year’s holiday time and there were no hotels in that area less than $ 300 a night if there were any rooms left. I took pictures of all the things we mentioned and emailed him after we got back home and he responded with a catty little note with, among other things, that he had personally inspected the house in April 2011. We were there in December 2011… alot of things change in 8 months!
In any event, he refunded us 50% of the price as well as the value of a night stay. I just wish the house had been as nice as the other parts of our trip was.