Midas

We called them ahead of time to make sure they would accept a coupon for a $ 20 dollar oil change and tire rotation, and they assured us over the phone that they would honor the coupon. However when we got there, they said they never do oil changes for less than $ 25 and were adamant even when we mentioned the phone conversation. And THEN at the end they added a $ 5 oil disposal fee. So our «guaranteed» $ 20 service turned into $ 32. I’m not as annoyed by the price difference as I am by the dishonesty. They straight up lied just to get us to come to their store and then screwed us over.
Update: Even after receiving service here, my steering wheel still pulls dramatically to the right and shakes violently. It shakes worse than it did before I brought it in. We just scheduled an appointment with the dealership because Midas obviously made things worse in addition to over-​charging us

$ 500 rip off
This seems typical… over charge people from out of town. After all when the get home it’ll be too late. Not anymore.
Every summer we take a log road trip and a couple of years ago we drove to New Orleans from California Via The Everglades. As we were leaving, we discovered that we had metal on metal on the left front brake so we had to spend and extra day to get it fixed.
These guys said that they had to do brakes in pairs so we had the fronts done. Well we had to have the other side done recently and found out the Midas in New Orleans charged us for both sides and only did the one side.

Continued great and trustworthy service! Third visit. Recommended by a friend, and this is our go-​to place for routine maintenance and special needs. No surprises, no unauthorized work, and I always leave knowing more about my car than when I came in. I like that you can make an appointment, as well, instead of just arriving and waiting — either online or by phone. Anticipated end time has always been accurate!

Vincent (the owner) is honest and trustworthy and their service is excellent! I have been a Midas customer for years because their prices are reasonable and their work comes with a great warranty. This shop is on time, professional, knowledgeable, efficient, thorough, courteous and caring. I also buy tires from them because it is always easy to find a Midas shop when traveling since all shops honor the work and products of their company.

Great service. Vincent was honest and their price was unbeatable (I tried). I was in and out for a major repair in less than two and a half hours which is very important to most people. I don’t have hours and hours to sit in a shop or have someone waiting around just to pick me up. They didn’t hit me with any hidden fees and kept me up to date throughout the process. Would definitely recommend.

I went to Firestone on Camp St looking to get my brakes my brakes fixed. They gave me an estimate over $ 1,200!!! Needless to say I left and hoping that they would last past xmas… they did not. Friday they went out and it was medal on medal so Saturday I had to have my truck towed in. We all are so worried to have to have your car towed to a mechanic because we all know what is coming. Well NOT at the Midas on Canal. Vincent was honest and told me that I did not need new rotors which I was told I did, I just needed my rotors turned and new pads, $ 294all in. I was not hammered with fees and add ons which Firestone wanted to do. I can honestly say that Vincent is the most honest mechanic I have ever dealt with and I would recommend him to my daughter.

If you’re car needs work with the brakes, it would make sense to go this place which specializes in them. The people working here are honest and not ready to overcharge you. I like the fact they don’t charge you just to inspect brake pads and rotors. A lot of places would have charged $ 40 for that. The brake fluid flush they did was also very reasonable.
Although the place gets busy so do expect to wait a while until the service is completed.

we were taking our 2004 pontiac grand prix gtp comp-​g (supercharged motor with «competition» suspension) to texas to visit family and friends. we had found a coupon in the paper for $ 25 for an oil change, filter, tire rotation, and fluid topoff at midas.
first, i asked what kind of oil they used. it’s some re-​constituted crap. $ 5 extra for pennzoil. i had to be sure they used the proper weight as well as the car demands 5w-​30.
second, there seemed to be only two mechanics; one to run to the auto store to get things midas did not stock for the cars, and the other to do the work. the mechanic doing the work was named vince divincent (i got his card). he seemed all right and i took the three hours before my car was done in stride by reading the paper and talking with others in the lobby.
a mile after i rolled out, the car’s computer beeped and informed me that my tire pressure was low. i called my girl and asked her to call midas, tell them i’d be back, and i want them to put the proper air pressure in my tires immediately. i was pissed because it was obvious vince screwed something up during the rotation or simply didn’t read that the high performance yokohama tires need 51 psi.
when i rolled in, i walked into the lobby where the woman held her hand out for the keys. i thanked her and she said my girl had called and they’d get to it right away. i waited ten minutes, walked into the garage, found the office where vice was on a computer and asked how long it would take to get the proper air pressure in my tires. this is what happened:
vince: «you said you’re a writer, right?»
me: «yes.»
vince: «well i’m a mechanic.»
me: «great. can you read?»
vince: «the tire pressure is on the sticker on the inside of your driver’s door.»
me: «the car is seven years old. it doesn’t have stock tires and there is no sticker on the door that tells me anything about tires. the tires themselves clearly state they need 51 psi. what did you put in?»
vince: «32 is standard. i’ll be with you in a minute.»
at that point i realized this guy was a fucking idiot. i walked out to call my girl. we spoke for one minute. then i started to yell.
«FIX MY FUCKING CAR NOW! THIS IS BULLSHIT! YOU CAN’T EVEN FILL TIRES RIGHT!»
vince came roaring out, asking again for «a minute.»
«I GAVE YOU THREE FUCKING HOURS PLUS THIS HALF-​HOUR TO MAKE YOU PUT THE RIGHT PRESSURE IN MY TIRES. YOU HAD MORE THAN A FUCKING MINUTE! FIX MY FUCKING CAR NOW!»
people in the lobby were looking out nervously.
vince opened the driver’s door, looking in vain for the sticker that would prove him right. i laughed at him and guided him to the tire that said 51psi, underlining it with my finger. he said that was too much pressure. i replied, «i am a writer. i can read. i am telling you to put 51 in my tires right fucking now before i call your district office to tell them they have an illiterate mechanic at this location!»
he got in the car, drove it into the garage, filled the tires, put it in reverse and hopped out. a minute later the woman came out and asked if it was done. i said i didn’t know, «vince didn’t say anything.»
she disappeared for a moment and returned to say the tires were filled to 51psi.
i got in, reset the computer to clear the tire pressure message, and left.
the next morning we drove eight hours to austin. on our way back the day after, the power steering went out. there was no «low power steering fluid» message on the computer and it only went out when we pulled off the road to get gas. once at speed on the highway, it returned. still, once we arrived back in new orleans, it went out. the next morning i checked the levels of all the fluids (antifreeze, brake, and power steering). all the reservoirs were filled to the brim, well past the fill lines.
and the oil level was low.
i drained almost ¾ cup of brake fluid and almost as much power steering fluid. it still didn’t work. i called a friend who hooked me up with a well-​known mechanic who specializes in high performance cars, and who will repair it for so inexpensively i feel guilty. he and i spoke for almost an hour about all sorts of things from old fords to motorcycles. his work comes with a six-​month written guarantee and we’ll have this fixed next week. i feel thankful to have met him, but wish i would have known him before this hassle.
if you go to this midas (and my guess is any midas in nola), you are going to get fucked. stay away from them at all costs.

I went to Midas to replace a bent exhaust pipe and fix an exhaust leak under the hood. The price was reasonable and the work appeared good at first, but very quickly the exhaust leak under the hood reappeared.
Now keep in mind, exhaust leaks are serious. The fumes penetrate the firewall and get into the passenger cabin. An exhaust leak can actually kill you if you leave the windows up and run the engine for too long with no ventilation.
I didn’t actually confirm the exhaust leak had come back until my regular mechanic noticed it weeks later, and then I called them up to fix the problem. They said that they were booked for the day. I got upset and explained to them that their work had put me at risk, and I expected them to fix the problem immediately. They told me that they only warranted their work for 30 days, but grudgingly agreed to replace the seal again.
After waiting for hours, the seal was replaced. However, it was still not airtight and now I’m in the same boat again. I suspect that they didn’t secure the new exhaust line properly, which is causing it to break the seal in the engine compartment. However, at this point I won’t be going back to Midas.