Lowe’s

I’ve been to this Lowes several times and the saw is never working. Three times I tried to buy wood and have it cut and im always told the saw is broken. How is this possible? Don’t they sell saws to cut wood. I don’t think I will be coming back. This was my last effort.

So I’ve found myself coming to this Lowe’s location a lot more often, since it’s the closest home improvement store to where I live. I had to leave the cedar planter at my last apartment, mais c’est la vie.
While I usually like to shop at local stores for my plants, grabbing soil and garden supplies is pretty easy here through their garden center and if you do buy any plants they have a one year warranty… how that works? beats me, but keep your receipts! I like their rolling baskets that are small enough that I won’t start too many DIY projects and I don’t have to break my arm luggin’ it around.
Probs because succulents are, like, so in right now, they didn’t have anymore of their cactus/​succulent-​specific soil which is a bummer. I have an indoor garden patio, and I find that most of their plant products are catered more so to outdoor gardens. I think this is a part of their garden department they could develop a lot more considering the cute mini plant craze and people decorating more so with indoor plants.
Their staff in the garden center has always been very pleasant and can get you in and out of their pretty quickly. And there is self checkout inside.
I’ll keep swinging by here for some of the more simpler things for my garden and DIY projects!

Terrible, it’s 2:30 in the afternoon and there is not a single lane open to check customers out. I don’t mean the check out lanes are full, I mean no one is manning the registers. The only option is the self check out which means you have to wait for the one person assigned to the self check out to run around and verify all of the items, most of which are too big to bag. This place sucks.

Everyone should know what to expect when they go to a Lowes. It’s warehouse type chain home improvement store.
This one however I have mixed reviews about their service. First time I went here there was a guy who went out of his way up and down several aisles collecting everything on my list with me. The second time I was here though I couldn’t even get the customer service lady to hand me my internet pick up order. She just pointed to the aisle where my product was and told me to go find it. I tried to explain a bit that it was a pick up order it should be ready to go but she just repeated herself telling me to go to the aisles to find it myself. Quite odd experience.
All in all its a great place to find most anything you would need for your home improvement needs at affordable prices.
I got a nice toilet seat for only $ 7! A great buy for college students who are renting but still want their place to look presentable.
Once you walk through you’ll be inspired to start many projects!

I’ve always preferred Lowe’s to Home Depot for some reason so I decided to go to the Lowe’s on Jeff. Hwy. because I needed a few things. The store is pretty standard but this was one of the first times I checked out the house plants. Their selection of house plants was garbage, I mean, they had more bird seed variety than plant variety… good for birds, bad for people who want to buy houseplants. Birds don’t shop at Lowe’s!
The few plants they had looked like they had fallen off the truck and then been run over a few times. I did find a good deal on a spiky plant but it had some dead leaves I had to cut off. Whatever, I can do that. Another section where Lowe’s is lacking is plant pots! Even cheap crappy ones are expensive, what’s with that?
I will go back but not for plants. 3 Stars because aside from a decent plant I’ve always found what I need here.

Horrible. Continuous horrible experience every time I give them another chance. See my letter written to customer service:
To Whom it May Concern,
Just wanted to let someone know that I spend a lot of money at Home Depot — maybe I’m the tune of $ 5 – 6,000 a month. Every once in a while I try to give Lowe’s a chance, and every time I am reminded why I don’t shop there.
The location on Jefferson Highway outside of New Orleans, in my opinion, is an embarrassment. And please understand that I expect and ask for nothing from Lowes. I will never shop there again, but maybe someone can have a better experience due to my letter. Or maybe you can properly train your employees?
Friday around 12 on ⁶⁄₂₆. Looking to buy ~$ 500 worth of Schlage electronic door locks and Honeywell WiFi thermostats. I get to the hardware area, and 2 of the 4 locksets are obvious repacked returns. No thanks. Employee had no idea if they have more in stock. Fine, I’ll take the two…
Get to the thermostats in the far corner of the store. Web page shows many in stock of my model. None on the shelf and no front desk slips. Fine, I’ll ask at front of store since no employee can found anywhere near by. Get to customer service and request a price match to the printed Amazon listings I bring in. Lowes regular price is literally 30%+ higher on both items. I have done Amazon price matches at Lowes and HD in the past.
The lady at the desk bluntly tells me they don’t do that. I reference the wording on Lowes web page as well as the fact that they have done it before. She informs me that she is the store manager and they don’t price match from inline stores. No discussion, no logic, no people skills whatsoever. I inform her that I will never shop here again. She doesn’t care. Fine.
And BTW, I have three renovations in the work, all needing entire kitchens full of new appliances — not to mention everything else. Guess who just lost any chance at that business so they could save less than $ 100 in legitimate price matching.
Good luck with this continued «customer comes last» strategy. I’ll continue shopping at Amazon and Home Depot where my business is valued.

We have purchased all our appliances from this Lowes. They have so many nice employees. Roxy in the appliance department is a sweetheart and was so patient with us. We had a difficult time trying to make a final decision on our washer. She was very informative. Also the two ladies working customer service could not have been any nicer. Actually one of them could have been a comedian, we couldn’t stop laughing with them.

Great store I go here for supplies for projects uptown and old Jefferson good supply of building products along with necessary products for standard renovations. The stores usually say for the most Home Depot’s no transients hanging out outside.

I usually prefer Home Depot, but Lowe’s is closer. I got the folding table I needed, but it was slightly pricier than I hoped.
Oh well, the things we’ll do for a crawfish boil…

Believe it or not I used to live really close to this particular Lowe’s. There really isn’t that much difference in this Lowe’s as compared to all the other Lowe’s stores around the U.S. But I guess I will try to be fair with this review.
Lowe’s is similar to places like Home Depot or other Hardware places. They sell lumber, tools, appliances, Lawn care, plumbing and many other things. I think one of my favorite things about this location is the self service key machine. Unlike standing in line at walmart and home depot and the clerk still gets your keys wrong. A machine does everything for you. No human error when it comes to making these keys. Yep nothing better than machine precision. If you buy 2 keys you usually get a 3 key for free. I will note that the staff here was friendly also.
In short a great home project store, with a nice key machine.

TERRIBLE. Never ever again. The sales people did not know where anything was, or what to suggest. I could probably get over that since it is a big box store. Except when the person helping you is wearing «Special Projects» on her vest… Ah… I kinda feel like its legit to assume you know general information about small household projects. Even if no one in the store knew anything, I might even be okay with that. However, what I dont need is a side of attitude when asking for help. Plus, the prices are just as expensive as a local hardware store, so why in the world would you shop there?! Please save yourself the headache, and choose a Harry’s or other local store.

I love this place. My dad is a real estate investor so we go here a lot. the people are kind and the it basically has everything here except food.

For those of you that don’t know, I grew up as a tomboy but am about as girly girl as you can get (sans the makeup part because in the immortal words of Sweet Brown, «ain’t nobody got time for that»). So walking into Lowe’s is like a foreign land to me. I wanted to get a huge area rug (did my homework and measured the space) and other items for my new apartment (fan extender thingy since I’m only 5″ ¾’), cushy toilet seat (which I returned afterwards bc they break down on you and slide around and Jen L. knows I hate the damned shifty seat! feels like you’re going to fall into the toilet Augh!).
I also used a coupon that I got in the mail (the one they mail you when you move into a new apartment). It was a lovely experience with helpful people, a big store compared to the baby Home Depot in Mid-​City. I also found the energy efficient light bulbs that I needed for my ancient light fixture and my new lamps (I like dim lighting and like to save the planet and money!). One of the employees offered to help move the huge 5×7 rug into my SUV which was most appreciated (later I got my kind neighbor to bring it up to my second story apartment! hehe).
Plus there is a well-​lit parking lot, a friendly staff, and clean store. I’ve used their restrooms as well and they are clean. It ALMOST makes me want to be a handy woman although I am making full use of my pink tools from Target in my new apartment! hehe…
Happy Home Shopping!

This isn’t generally our first choice for home improvement stores as it is a bit smaller than most of the others. BUT it is really close to home and I had a gift card!
I found what I needed and was tempted by various random items… loved all their Halloween decorations, but really where would I store this stuff?
I was a bit disappointed in the plant selection, many looked a bit tired and there wasn’t much variety. But maybe that was just the practicality of October… not many folks buying much more than some quick porch color.

Lowes is always better than Home Depot and this one is right near my house. Problem is, when you need help, it takes an act of Congress.
Where in the world are the employees? At least raggidy Home Depot has employees that are ready to help. When you do find one here, they don’t work in the section you need help with, but say they will call someone. If they do or not, who knows.

So my tenants washing machine goes out so I’m shopping for a replacement. Walk into Lowe’s and bam they have some «refurbished» appliances in the front. «Wow that looks like a great deal on a nice front load washer,» I say to myself as I look at the price marked down from around $ 700 to $ 250. Bam! I love a good deal and I’m in good deal fever so I quickly locate a staff person and go up to a Lowe’s staff lady and say, «Hey, I’m interesting in purchasing this item if it is fully repaired and you guarantee that it works.» «Oh yes they fixed that in the back it is completely repaired and should work great and we just marked it down so much because of a few dents and scuffs,» replies the staff lady. «Great I’ll take it!» I say. So it takes four of us to load this 500 pound beast into the back of my vehicle and then I recruit three more folks to help me haul this massive creature into my tenants space and remove the old broken machine.
The next morning I get a text informing me that the new machine just fills up with water and won’t work. I again recruit people to help move it but this time I can only get two to assist with lifting the now even heavier beast with the added water weight trapped inside. We manage to drain most of the water out of the machine but it still seems far heavier and painful to lift than when we had one more man assisting us. Finally on returning to Lowe’s I give the return lady the receipt and say, «Ok I bought this thing yesterday after being assured that it would definitely work but this thing definitely is broken!» «Oh we only put things out for sale like that when they just can’t be repaired so this happens all the time,» replies the returns lady.
Seriously if something can’t be repaired what in the name of ever loving Bacchus are they selling it advertised as «repaired» for! It is 100% that if it doesn’t work customers are going to be returning such items! If it is only good for scrap or being broken down into replacement parts don’t advertise something as «repaired» when clearly it isn’t! Ludicrous behavior and poor management to ever do such a thing!

Big box store for house parts, but the selection is quite good. I like to shop local, but all too often, I’m looking for some obscure screw or part. Surprise! They have it! THe doors and windows are of average quality, but you can special order and you generally get what you pay for. Wood selection varies from store to store, which is surprising.

I like going here for supplies because it’s the closest to me. This place is pretty standard, no extra bells and whistles. I’m ok with that because I don’t need it, they meet my expectations: The people who work there are all really nice and like to help you. If you need wood, and need it to be cut down, they can do that for you too.
extra bonus: go to the post office, and get a moving packet, and inside, you will get a 10% off coupon off your entire purchase.

Not all big box stores are alike, nor are even 2 of the same co. in different parts of a city necessarily alike. I worked in retail for a LONG time (12 years), and to have a different experience at the same business in different parts of town and/​or different dayparts is all too common.
Tonight I had a short list of needs that only a big box after dark could fulfill. And truly this Lowe’s delivers a consistent experience for the customer. It’s well stocked, clean, and well lit with friendly enough staff.
I gave this location 4 instead of 3 stars because of the vital role it played in post Katrina; ordinarily I’d say a good big box experience only warrants 3 stars.

Since we just moved to Mid-​City, a few weeks ago Daniel N. and I headed to the close by Home Depot to purchase some shelf building and other handy things. This isn’t a review for that experience, but I will say that it was a stark contrast to the excellent customer service and selection when I went to Lowe’s this past Saturday in order to get some other items.
Their signs make much more sense and make it easier for you to find the things you need quickly, and their staff is knowledgeable about where items are, not needing to ask others or find managers.
Again, the pleasant demeanor and helpful attitude of the staff cannot be emphasized enough. No belittling or condescending remarks, just polite and friendly questions to ascertain what exactly I needed.
Adding another star for their newly renovated and freakily clean bathrooms! The sinks look like they belong in an airport.