Harry’s Ace Hardware

TIGHTER THAN MI-​5 HEADQUARTERS
I moved back uptown from the Quarter in part to escape the growing paranoia and siege mentality there. A month after settling near Touro synagogue I was feeling pretty snug «inside the bubble» until I entered the citadel that is Harry’s. While ostensibly it purports to be a dowdy neighborhood hardware store in reality I believe it to be a not-​so-​clandestine FBI safe house. There are security cameras everywhere, backpacks must be checked, and I suspect that their lurking gruff employees surreptitiously pat you down with imbedded x-​ray vision.
EVEN CUT KEYS ARE LOCKED IN BANK POUCHES!
Seriously, crime is so bad at Harry’s (or the fear of?) that when keys are made they zip tie them in deposit drop bags. After making the surveiled 50 foot hike to the counter they lift the shackles on your $ 5 custom Hello Kitties.
PRO TIPS:
1. You can make returns without sales receipts if you scan your free Ace Rewards card with purchase.
2. A coffee truck operates curbside most mornings.

Everything I could want and more in a hardware store! Staff is very helpful. They even have some stuff Home Depot doesn’t!

Can I just say that this is my favorite Ace in the whole world? Everyone who works there is majorly friendly and knowledgeable (today I got great service from Roshawn, I think was her name). Makes for a pleasant shopping experience which is why I’ll always go to Harry’s before Walmart. All the stars! :D

It’s hard to beat this place. One of the best hardware stores in the city… with very nice folks to help you out. They take their time with you and care about you getting what you need. Never once felt condescended to here and their selection of products is really good. They’ll try to get what you need if they don’t have it, as well. All in all, a great place to shop.

I am always happy I stopped here. They have what I want and a helpful smiling person to show me where it is. From coffee filters to air filters they have it all. And you can get a free coffee while getting keys made in the back. Score!

What can I say? Ace is pretty much the best city hardware store. What’s impressive to me is that even though it is a franchise (independently owned), every store I’ve been in across the country has had the same remarkable customer service, and this store on Magazine Street is no exception. Their inventory is is big and the staff knows it very well. They’re also pretty good at solving those «i’m trying to rig up this kind of thing…» problems. As hardware stores in Uptown go, Ace is hands down the one with the inventory and prices. And OMG they even have bike racks.

I shopped here today to redeem a $ 5.00 coupon. The total amount of my items added up to $ 30.00. However, when I got to the cash register I was told all but three (3) of my items were on sale so I could not use my coupon. I told the cashier items on the shelf are not marked indicating they are «on sale» and I did attempt to ask for help, however, several employee’s were dancing and singing to a James Brown song and ignored my requests for help. Needless to say I left and made my purchases elsewhere.

Harry’s is the go to place when you dont know what you have or what your doing but need to talk to someone about it. They are filled with knowledgable staff that are ready willing and able to solve whatever problems you may have. That staff is far and above any of the big box chains. If you need hardware Unilocal,go to Harry’s.

I have always liked this hardware store! They have a tremendous selection of items that range from basics such as nuts/​screws/​bolts and tools to home décor items such as garden doodads, toilet seats (a whole wall of them — lol!!) paint and all of that!
They do have a lot of hard to find items which I really appreciate and there is staff on hand available and willing to help who are also knowledgeable (so much better than those big box stores)!
You will pay a bit more here but you also get better quality staff and arguably better product in many instances.
Nice bonus is the available parking on the side of the building and the one across the street — but trust me — it is always busy!

This is the place to go for those hard to find items. The quality of their merchandise is superb. There are knowledgeable staff people to assist in selecting the right product to do the job at hand.

Love this local hardware store right on Magazine Street. The staff is very helpful!

I’m so happy I finally made it to this hardware store. I know pretty much nothing when it comes to the general genre of «home improvement» (anything more complicated than a hammer and nail confuses me), and this seems like the place for me. It seems like a small place from outside, but it’s well-​stocked both with goods and with helpful employees!
I came in originally to get some wood glue to repair some furniture (cheap stuff from online, of course, but I’m a girl on a budget and I can’t help my thrifty ways). One of the employees helped me find the best product for the job, AND he explained what I’d need to make a more permanent fix to the problem and gave me a little tutorial of how to do it. And this was at about 15 minutes before closing time on a Friday afternoon, when I imagine employees of a lesser institution might be trying to avoid opening up conversations so they can get out on time. Not here! They are friendly and helpful.
All in all, a great experience. I imagine (though in reality, I don’t have a whole lot of experience to compare this to) the prices are a bit higher than a big-​box warehouse store, but I’m willing to pay a premium in order to get real help from real people who know what they’re talking about and don’t act like helping me is just THE biggest favor. A friendly demeanor goes a long way with this hardware-​challenged gal! As a new homeowner, I think this will be my go-​to place whenever something goes wrong.

My 1^st review ever felt compelled to write to let all know how wonderful this store is in personnel & selection. I have searched for over 2 months every place in town & online for an extension cord for a brand new Freidrichs AC. Even the Barto service tech who promised he’d get me one failed to provide. This past Sunday morn I went into Harry’s immediately greeted by Keith who took me right to the spot where it would be. They were sold out, but he quickly ordered more to come in the next day & left one at the service desk for me to pick up. When I returned, I also needed a new outdoor light fixture b/​c the motion detector was awry. Herb showed me I didn’t need to replace the whole fixture but just the sensor – at less than ½ the cost & bother of complete replacement.
All staff have been more than personable & so eager to help. This is really a NEW ORLEANS store that meets the needs of our quirky, old homes. Neither Lowe’s or Home Depot even carries this type cord or other necessities for our eccentric lives.

Super embarrassing, just tried to walk in here and the auto door didn’t work for some reason. Just stood there looking confused. Doh!
This hardware store has a little of bit of everything. It was a lot larger inside than I expected. Everything from Tupperware, to garden supplies, to coffee makers, to the expected nuts and bolts.
I was greeted immediately and shortly after that offered help. Normally I like to shop in peace, but when it comes to the contents of a hardware store, a subject matter that I’m largely clueless about, I appreciate not having to scratch around for help. Another great neighborhood hardware store!

I have to say, YAY Harry’s. I know the prices might seem a touch higher than the big box stores, but really, in comparison, they aren’t. More than that though, you have a chance to actually speak to people who know their craft and are excited to help you figure out a project with the RIGHT materials. I am embarking on a whole new building experiment and after a TERRIBLE TERRIBLE time at Lowe’s on Jeff Davis, I was thrilled to meet Herbert, who took the time to not only show me just what I needed, but also showed me what I did not need. The manager (Sean?) was also immensely helpful and engaging! Plus, the woman who rang up my sale was happy and chatty and absolutely made me want to return. (I will figure out what her name is and edit this in the future!)
Customer service, knowledgeable staff and value are unmatched.
Plus, the store is easy to navigate and you can (and will) find pretty much any tool you need to complete your project as painlessly as possible.

What’s not to love about this place? It is conveniently located on Magazine Street and even offers reserved parking. They have everything a novice project doer such as myself could possibly need… all without having to wander aimlessly through a cavern of aisles (a la Home Depot/Lowe’s.)
I discovered Harry’s when the key broke off in the deadbolt of my back door and I had a downright pleasant experience buying a new lock and having it re-​keyed. What do mean you can make it so all of the locks at my house use the same key? Heavens opened, angels sang and I fell in love.
I’ve been going back ever since. My favorite is the aisle of cleaning products. I’m one of those weirdos who makes her own laundry detergent (not, not a hippy, just very sensitive) and they carry everything I could possibly need and then some. And, who doesn’t love a gallon of industrial strength vinegar for whatever ails your home?
They helped me when I needed drill bits for my holiday 2012 oyster ornament endeavor. (And, didn’t judge, when I kept coming back for more. Who knew that oyster shells were such tough little puppies.)
I’ve outfitted all of the vintage cabinetry in my place with their assortment of child-​proof locks. Take that kitty cats, just you try and get in the cabinets now.
You can even buy the supplies to build your own Mardi Gras ladder during Carnival season, if you’re so inclined.
Sometimes I find myself looking for a reason to go to Harry’s when I’m out running errands.
The employees are always nice and extremely helpful. And, while not a ginormous cavern, it is actually quite large in there and stuffed to the brim with all manner of hardware and home goods.

3.5÷5 helpful!
i was running late to a flight and needed some luggage locks. ran down here first thing in the morning and right at when they opened they were already ready to assist customers. they’ll point you in the right direction and try to meet your needs.

Still 4 stars for me. If you need random hardwood floor care items or a 16×16 mini-​sheet of drywall for a patch or a ½ gallon ball canning jar, this is your place. You cannot walk more that 2 feet into the store without being greeted and/​or offered assistance. LOVE the personal touch. Latest purchases: black wire ties, goo for a slow sink, ice cube trays, and the elusive tropical fruit life savers. And yep, this was part of my annual Magazine-​Street-​Black-​Friday-​Shopping-​Extravaganza with my Mom.

When I’m looking for products that seem outdated, or need to speak with someone who actually is passionate about home improvement, I come here. Always served with a smile, this Ace is aces in my book!

Not that I have much need to repair anything since Maintenance at the complex I live is on call and there to fix any and everything. But from time to time there is a need for something that can be found in a real hardware store.
So different than walking into an enormous building where you have no idea where anything is or could be found. Okay, so I like the way things were in the past. But I also pull for the underdog and I do buy books and hardware at neighborhood places.
My visits to this store have always been positive. The best part is that the people working there are always helpful and knowledgeable.
The problem is to not stay too long for you end up buying things that you had no intention of buying when you arrived.
And it is a little like going back in time when the world was a much nicer place.